Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Laptop_Computers: "Summy Search 1911 AM /22/2024 - . . M . -- . - + . - - - - . - - - 1 . - - .. . . a. . a Caioe - alie I -- C 1 E FE Y .. - L. 1 1 1 C A S 1. F G .. J K L + - . ..ES N x U N P - . 2 I COs -- - - . - A"
  • Alt View 11. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Sapphire.
  • Introducing the new Surface Laptop: * 20 Hours All-day battery life * Larger display, smaller device * Ultra-thin chassis, optimized screen space, and less bezel on a 13.8" or 15" HDR touchscreen * 86% Faster performance * Industry leading AI * Supercharge your productivity and creativity Note: HDR requires HDR content and enabling HDR in device settings. Compared to Surface Laptop 5.
  • Specifications PROCESSOR MEMORY STORAGE Snapdragon R X Plus Snapdragon X Elite 16GB or 32GB LPDDR5x RAM Removable SSD drive 256GB, 512GB or 1TB GRAPHICS NPU DISPLAY Qualcomm AdrenoTM TM GPU Qualcomm HexagonM Touchscreen (45 TOPs) PixelSense Flow 13.8" with HDR and Dolby Vision IQ System software and updates use significant storage space. Available storage is subject to change based on system software updates and app usage. 1GB 1 billion bytes. See Surface.com/Storage for more details. Requires Dolby Vision encoded content and video.
  • Copilot+PC Microsoft Surface "Surface Laptop 7 rated as The Best Windows laptop." CNN Underscored, July 2024 CNN Underscored Best Tested 2024
  • Intuitive touch: Tap, swipe, and touch experience effortless interactions with the vibrant, high-definition PixelSense touchscreen display on every Surface device.
  • Al-powered productivity Show up brilliantly on calls with Al-powered audio and video features - staying clearly in view while moving around freely, with virtually no background noise.
  • Choose from four stunning colors: Black, Platinum, Sapphire, and brand-new Dune.
  • Laptop_Computers
  • Alt View 24. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Sapphire.
  • Laptop_Computers: 1. Home 2. End 3. Page Up 4. Page Down 5. Left Arrow 6. Right Arrow 7. Up Arrow 8. Down Arrow 9. Left 10. Right 11. Up 12. Down 13. Enter 14. Shift 15. Z 16. X 17. C 18. V 19. N 20. M 21. - 22. / 23. ? 24. Shift 25. Ctrl 26. Fn 27. Alt 28. Alt 29. Ctrl 30. Shift
  • Alt View 26. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Sapphire.
  • Alt View 27. Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touch-Screen - Snapdragon X Plus - 16GB Memory - 512GB SSD (7th Edition) - Sapphire.
  • Microsoft Copilot+ PC - Product Overview Video video 1 minutes 08 seconds
  • Microsoft Surface Copilot + PCs video 3 minutes 14 seconds
  • Buying Guide: Surface CoPilot+ PCs video 1 minutes 56 seconds
  • Recall (preview) - Timeline and Search video 0 minutes 31 seconds
  • Recall (preview) - Settings and Control video 0 minutes 30 seconds
  • Recall (preview) - Security video 0 minutes 26 seconds
  • Improved Windows Search video 0 minutes 28 seconds
  • Click to Do (preview) - Image Actions video 0 minutes 22 seconds
  • Click to Do (preview) - Text Actions video 0 minutes 27 seconds
  • Photos - Super Resolution video 0 minutes 31 seconds
  • Windows 11 Home video 1 minutes 51 seconds

Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire

Model:
ZGM-00062
SKU:
6582845
Your price for this item is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 211 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the Surface Laptop's strong overall performance and impressive battery life. Many appreciate the fast processor speed and find the laptop highly portable. The design and smooth touchscreen are also well-received, along with the perfect screen size and lightweight feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 211 reviews
  • Pros mentioned:
    Processor speed

    Great for college

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for college students. Fast processor and good memory for school

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Love it so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I traded in a Lenovo because it could not keep up with my work load. So far this is definitely keeping up and runs smoothly which a dependable smooth laptop that can keep up is important to me as a college student

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Very good machine, lovely color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop if your in the windows or android ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Love new Microsoft Surface Laptop and Office 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size of the laptop and the touch-screen. The Microsoft laptop is fast and easy to use. Nice to be back on windows software. Enjoy the Office 365 and its features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    New addition

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop , excellence performance and easy to Work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great, portable laptop.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Microsoft Surface Laptop. The first one performed remarkably well. I only had to upgrade because Windows 10 will no longer be supported.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this computer. We purchased this for her to use in college. She took it orientation and it fast and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    jayspro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Pro......still getting use to it.....it does so much

    I would recommend this to a friend

  • Lovely Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my teenage daughter. It’s a great size and weight and seems to do everything that she needs it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs better than expected!! My only regret is not buying 2 of them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Microsoft Surface Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has it for college and loves it. Hasn't had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Surface Lapop Best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Surface laptop from best buy store. Very quiet and very sleek no issue from the last 4 years so all my kids have the same one.

    I would recommend this to a friend

  • Amazing Laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, size, not too heavy. Has a great looking design and is perfect for setting up at your desk or out and about!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Graduate Student Review

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as my old one was starting to lag. The price on this laptop was affordable and I am able to complete my assignments without any issues. I'm very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Will recommend for beginners

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent for beginners could get more potential.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Fantastic laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for starting his first year at college and he loves it! He says it's very fast and clear images. So far all he has done is watch Hulu on it, but I am sure it will pay off once school starts! It was bit pricey, but Best Buy has such good deals for paying it off, and it didn't hurt they threw in a free 50 inch TV!

    I would recommend this to a friend

  • Laptop

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good , would recommend to anyone who has a child going into college

    I would recommend this to a friend

  • New laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Microsoft computer, we got it to replace our old apple which I couldn't stand but had for years. Great black Friday deal too

    I would recommend this to a friend

  • Daughter loves it for College

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, love the touch screen. Will be used for school

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what my granddaughter wanted and needed! She is thrilled with it!

    I would recommend this to a friend
Page 5, Showing 81-100 of 211 reviews
Sponsored

People also viewed

  • Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Sapphire
    Your price for this item is $1,399.99
  • Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
    Your price for this item is $899.99
  • Microsoft - Surface Laptop - Copilot+ PC - 15" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 512GB Storage (7th Ed) - Black
    Your price for this item is $1,199.00
    The comparable value for this item is $1,499.99
  • Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Plus 2024 - 32GB Memory - 1TB Storage (7th Ed) - Black
    Your price for this item is $1,299.99
    The comparable value for this item is $1,799.99
  • Microsoft - Surface Laptop - Copilot+ PC - 13.8" Touchscreen - Snapdragon X Elite 2024 - 16GB Memory - 1TB Storage (7th Ed) - Sapphire
    Your price for this item is $1,599.99