Customer Ratings & Reviews
- Model:
- EP2-36981
- |
- SKU:
- 10148467
Customer reviews
Rating 4.8 out of 5 stars with 203 reviews
(203 customer reviews)Rating by feature
- Battery Life4.8
Rating 4.8 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Surface Laptop for its portability, excellent battery life, and great build quality. The device also receives positive feedback for its processor speed and responsive touchscreen. The only concern mentioned by customers is the limited storage capacity.
- Pros mentioned:Portability
Rated 5 out of 5 stars
Love the surface
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new surface laptop. I previously had a surface tablet (pro 7) and I was happy with that as well. This laptop is compact, light but sturdy. Someone mentioned to me an issue with the battery getting hot but no such issue for me!
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend - Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this computer has long lasting battery very fast
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 4 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, very convenient to use and very handy.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend Rated 5 out of 5 stars
Love my new laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really impressed with this laptop. The size being just right— big enough for productivity but still light and portable for everyday carry. The touchscreen is sharp and responsive, and the overall build feels premium and solid. Performance is smooth for all my daily tasks — browsing, streaming, and multitasking — and the battery easily lasts through a full day. I also appreciate how easy it is to use right out of the box. The set up was easy, just follow the prompts
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend- Pros mentioned:Portability, Speed
Rated 5 out of 5 stars
Great Buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great light, portable and fast laptop for school. No complaints!
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
the best of the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop a few days ago and it's the best purchase I've ever made. It works perfectly and was exactly what I needed for my English classes. Thanks to Best Buy for having the best products.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend Rated 5 out of 5 stars
Get in the Pilot's Seat: Get a Surface Pilot!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft Surface Pilot 13 inch is sleek and sweet! Get in the pilot's seat: grab one for yourself! You will thoroughly enjoy it!
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Best option for Windows to Macbook Air.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a MacBook Air and didn't like the changeover from windows. What I did like about it was the size, weight and portability of it. This is the best substitute with larger Ram and Storage. I am an old boomer and not very tech savvy. Max, at Best Buy, was extremely patient and clear describing the positives and negatives of each option. I am very happy with this purchase. I love it.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Perfect laptop for school
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best laptop purchase i made. Perfect for gifting for school. Easy to carry and the screen resolution is amazing.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Efficient Performance and Long Battery Life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dell Inspiron 14 (Copilot+ PC) is a bold step into the AI-enhanced, ARM-based Windows future. The laptop is very thin and lightweight. The Dell Inspiron 14 (Copilot+ PC) is a bold step into the AI-enhanced, ARM-based Windows future. The laptop is very thin and lightweight. The only drawback is app compatibility limitations that comes with ARM CPUs.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
A better Microsoft laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now it’s faster and more reliable Windows laptop! I love how fast I can work now! I’m loving it
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Purchase of new Surface Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop! Nice discount!! I have no complaints with this entire process! Thank you
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Better than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a replacement for my old surface. I did not expect the laptop to exceed my expectations. Glad I purchased it.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I wanted. Speed is great! Sleek.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Great Laptop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my last surface laptop for 12 years so I knew I wanted to get another when it was time to replace it. My new one was easy to set up. It’s a great quality product and perfect size for travel as well as everyday use.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Owner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Except quality and ease to use. I enjoy the scratch proof screen for my nice. Small and good to use.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Lovely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer, very slick and lightweight. Keyboard is very good too
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This battery lasts for a very good while. It’s fast, light enough and just good all around.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
You should consider this surface.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little laptop.Very helpful Best Buy associates. Traded in a Mac and am back to the PC enviro. Highly recommend.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend - Pros mentioned:Portability, Speed
Rated 5 out of 5 stars
Great travel computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tbis computer is turdy, fast and small, great for traveling.
This review is from Microsoft - Surface Laptop - Copilot+ PC - 13" Touchscreen - Snapdragon X Plus 2025 - 16GB - 256B Storage - Platinum
I would recommend this to a friend
People also viewed
- $899.99Your price for this item is $899.99$1,199.99The comparable value for this item is $1,199.99
- $1,049.99Your price for this item is $1,049.99$1,199.99The comparable value for this item is $1,199.99
- $999.99Your price for this item is $999.99
- $1,199.00Your price for this item is $1,199.00$1,499.99The comparable value for this item is $1,499.99
- $769.00Your price for this item is $769.00$949.99The comparable value for this item is $949.99
- $595.99Your price for this item is $595.99$799.99The comparable value for this item is $799.99
- $1,299.00Your price for this item is $1,299.00$1,799.99The comparable value for this item is $1,799.99
- $999.00Your price for this item is $999.00
- $776.00Your price for this item is $776.00$1,049.99The comparable value for this item is $1,049.99
- $739.00Your price for this item is $739.00$999.99The comparable value for this item is $999.99
- $1,149.00Your price for this item is $1,149.00$1,399.99The comparable value for this item is $1,399.99
- $949.00Your price for this item is $949.00$1,099.99The comparable value for this item is $1,099.99
- $509.99Your price for this item is $509.99$749.99The comparable value for this item is $749.99
- $549.99Your price for this item is $549.99$799.99The comparable value for this item is $799.99
- $797.50Your price for this item is $797.50$999.99The comparable value for this item is $999.99
- $729.00Your price for this item is $729.00$899.99The comparable value for this item is $899.99
- $499.99Your price for this item is $499.99$849.99The comparable value for this item is $849.99
- $719.99Your price for this item is $719.99$849.99The comparable value for this item is $849.99
- $499.99Your price for this item is $499.99$799.99The comparable value for this item is $799.99
- $897.99Your price for this item is $897.99$1,099.99The comparable value for this item is $1,099.99

















































