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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 202 reviews

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  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers admire the Surface Laptop for its portability, excellent battery life, and great build quality. The device also receives positive feedback for its processor speed and responsive touchscreen. The only concern mentioned by customers is the limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 202 reviews
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Decent, capable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a student juggling research, writing, and data analysis, the Surface Laptop 13-inch has proven to be an invaluable tool. The keyboard is exceptionally comfortable for long typing sessions, and the battery life easily lasts through a full day of intense work. Although it has limited port options, its performance, portability, and responsive touchscreen more than make up for it, making it a reliable tool for my stidies.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed, Touchscreen

    Rated 4 out of 5 stars

    Early Christmas present for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a new laptop for a while now. After some research and recommendations from friends, I chose this Surface laptop and, so far, I am not sorry. It works really fast and I love that it has touch screen as well. The battery life has been amazing, as advertised. We'll see how long it holds up. I did take away one star because the mouse randomly disappears on me. I will be taking it in to the Geek squad to get it checked so hopefully that's an easy fix. Fingers crossed*

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed, Touchscreen

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so fun. I bought it to play more games, but also to use as a work computer. It is fast, touch screen, sleek, and has great features. Definitely an improvement from my Macbook.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Extremely Light, Extremely Fast and Well Built

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - Surface Laptop - Copilot+ PC - 13" Touch-Screen I received this Microsoft Laptop a week from the time I am writing this. One word: IMPRESSIVE I have been using laptops for over 35 years, and this machine is a delight. Let me tell you why. First the specs: More than Adequate specs for this PC Snapdragon X Processor CoPilot Built in 16GB RAM 256GB Hard drive 13" Touchscreen 1920 x 1280 Resolution Large Flat Keys Backlit Keyboard 2 Slots for power & peripheral 1 USB Slot Access by fingerprint 23 Hour Battery Life (Untested) Omnisonic Speakers with Dolby Atmos Weight 2.7 lbs. This Surface Laptop contains some excellent specifications that can be modified at purchase. It is built to be extremely fast, very portable and very capable. Its light, well built, doesn't take up a lot of space and surprising. What I didn't expect was how wonderful the sound system is. Probably the best I've heard on a PC. It would be perfect for someone who works on the road. Myself, my traveling days are over but am considering giving my wife my older PC (which I love) and keeping this one. I don't overwork a PC like I used to, but it would work for almost anyone in most situations. I haven't had time to check compatibility with apps but almost everything seems fine so far. I do have a tower defense game I've had since 2010 didn't run on it well, so I won't have that on this PC. However, this is a quality product that I believe will last me for years. The specs and the quality are exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Speed

    Rated 5 out of 5 stars

    “Surface 13” Small Size, Big Performance”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this 13” Surface! It’s super light, the screen is crisp, and the battery lasts all day for work, Netflix, and notes. The keyboard feels premium, and it’s fast enough for multitasking without slowing down. If you need a sleek, reliable laptop for school, travel, or daily use, this is a perfect choice!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    Perfect for business and travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Runs everything I need in terms of Microsoft business applications and the battery life is excellent (will go for two days of continuous use without needing a charge). Also small enough to be super portable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Executive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Features Copilot+ PC. A new AI era begins Turn your ideas from text prompts into generated artwork. With Recall*, search across time to find the content you need. Understand new languages instantly with Live Captions. Copilot+ PCs powered by the Snapdragon X Plus processor come with 45 Trillion Operations Per Second of NPU power, and they’re all set to transform the way you create, find and communicate. Brilliant Display Immersive Brilliance or Incredible image quality – The 13" PixelSense Flow touchscreen offers a vibrant and immersive viewing experience. All-day Energy Up to 23 hours of battery life¹ for local video playback for uninterrupted streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my college student. Super fast and no fan, but doesn’t get hot. The Snapdragon processor is great. Super portable too at 13 inches.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to be my student laptop so I could take better notes on the go for my online classes. Not only is this laptop super convenient and fast, but incredibly light to carry and the battery life is long lasting compared to Macbooks. I would take Microsoft anyday.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Good laptop when on sale (under $700)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop when on sale. All the apps that is use work on arm, and battery lasts forever. This is a laptop you can throw into your backpack with a full charge and then still be able to use it without charging a week later. Aluminum chassis is also pretty nice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice for students and travel-heavy professionals who prioritize all-day battery and a premium feel over high-end performance. It is a value-focused Copilot+ PC that prioritizes efficiency and portability over raw power.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touchscreen

    Rated 5 out of 5 stars

    EasyPC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was easy to set up even for a senior citizen. Love the touch screen. Seems to process searches and apps fairly quickly. Nice, small size. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    microsoft0surface laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is everything you need. It is easy to carry because it is small and not heavy. The battery lasts all day and when is dead charges really fast. The system is really fast i love it and i really recommend this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good Buy for a College Student

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son, who’s an English major in college, and it’s been a great choice. It’s lightweight enough for him to carry to class and the library, but still fast and reliable when he’s working on essays and creative writing projects. The build quality is solid, and overall it’s a dependable computer that’s well-suited for a college student’s needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Speed

    Rated 5 out of 5 stars

    Great college laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! I bought for my daughter for college and it works great. Pretty fast and light and easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Touchscreen

    Rated 5 out of 5 stars

    Microsoft Surface Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use. I love the touch screen feature. The battery life is awesome. The screen is bright and easy to read.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and has all the upgrades I need, including Windows 11. The battery life is excellent and the display is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works really good. It works fast and easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Love it, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop in terms of size, ease of use, and overall performance. However, the unretractable screen for full-on touchscreen use and optional views are what keep this device from receiving 5 stars from me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Compact and fast processor!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time having a Microsoft and I fell completely in love with it. Fast, amazing screen, light weighted, and compact. Love it

    I would recommend this to a friend
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