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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 157 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers value the Surface Laptop for its excellent battery life, portability, and build quality. Users appreciate its speed and responsive touchscreen. While the laptop is praised for running cool and quietly, some find the storage capacity and performance on high settings to be potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 157 reviews
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works really good. It works fast and easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Microsoft Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and has all the upgrades I need, including Windows 11. The battery life is excellent and the display is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Love it, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop in terms of size, ease of use, and overall performance. However, the unretractable screen for full-on touchscreen use and optional views are what keep this device from receiving 5 stars from me.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best option for Windows to Macbook Air.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a MacBook Air and didn't like the changeover from windows. What I did like about it was the size, weight and portability of it. This is the best substitute with larger Ram and Storage. I am an old boomer and not very tech savvy. Max, at Best Buy, was extremely patient and clear describing the positives and negatives of each option. I am very happy with this purchase. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Portability

    Rated 5 out of 5 stars

    I love this portable laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality. Great portability. It has Usb port, headphone jack and usb c ports. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Efficient Performance and Long Battery Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dell Inspiron 14 (Copilot+ PC) is a bold step into the AI-enhanced, ARM-based Windows future. The laptop is very thin and lightweight. The Dell Inspiron 14 (Copilot+ PC) is a bold step into the AI-enhanced, ARM-based Windows future. The laptop is very thin and lightweight. The only drawback is app compatibility limitations that comes with ARM CPUs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basically a Windows Macbook Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Surface Laptop Copilot+ PC exceeded my expectations. It’s incredibly fast thanks to the Snapdragon X Plus, and the battery life lasts all day without needing a charge. The 13" touchscreen is sharp and responsive, and the build quality feels premium. It boots quickly, handles multitasking with ease, and stays cool and quiet. Perfect for productivity, streaming, and on-the-go work. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Executive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Features Copilot+ PC. A new AI era begins Turn your ideas from text prompts into generated artwork. With Recall*, search across time to find the content you need. Understand new languages instantly with Live Captions. Copilot+ PCs powered by the Snapdragon X Plus processor come with 45 Trillion Operations Per Second of NPU power, and they’re all set to transform the way you create, find and communicate. Brilliant Display Immersive Brilliance or Incredible image quality – The 13" PixelSense Flow touchscreen offers a vibrant and immersive viewing experience. All-day Energy Up to 23 hours of battery life¹ for local video playback for uninterrupted streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very fast and compact. Excellent battery life and great chose.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Surface laptop approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable, good battery life. Initial start up process was slow but it was download and updating so that is expected

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Great travel computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbis computer is turdy, fast and small, great for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Student Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a an excellent laptop for college. I also use my Microsoft Surface for some games and social networking. It has a long life battery and I only charge it every couple days or more with consistent use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, best i have found. My daughter uses it for school and leisure, it is very fast. Great laptop

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing surface. It’s lightweight and perfect for school and entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft copilot. Great laptop for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my granddaughter for college. She asked for the Microsoft copilot because of the AI features and the flexibility of a touchscreen. It is fast and intuitive. She loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    I love the surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and beautiful, accidental left it on the roof of my car and it flew off at 60mph and it still works perfectly. lol

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the things that it can do..... One of them is that it has a coploit that helps with the ideas that I have. I also love that its a touchscreen. These are just a few.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, bought it for online classes and to use at work. Easy to set up, download and search speeds great! Battery life better than any laptop I have owned

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Microsoft Surf

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Easy to use! Glad I decided to purchase this laptop! Very light!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Laptop Supreme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Microsoft Laptop provides me the versatility of my Surface and Apple iPad; but with greater speed!

    I would recommend this to a friend