Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 204 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the Surface Laptop for its portability, excellent battery life, and great build quality. The device also receives positive feedback for its processor speed and responsive touchscreen. The only concern mentioned by customers is the limited storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 204 reviews
  • Rated 5 out of 5 stars

    Surface

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and power for what I use it for. It is used for word, excel and PowerPoint. Service and advice was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer, quick processing. Exactly as advertised. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The style is similar to a MacBook, but without the price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So far I like this pc

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the battery life very dependable . I am enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very light for travel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very light especialy for travel. The screen is crisp and clear. The keyboard feels easy on my fingers. I'm yet to use it for Netflix. One thing I miss is 2 USB port

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early Xmas Surprise

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for as a early Xmas gift for my wife. She absolutely loves it and hope to get years of use out of it. Great Quality and a fantastic price on Black Friday!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful build quality. List laptop looks and feels great in the hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for an exceptional touchscreen laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from our 10 year old Microsoft surface which is still functional. Great device as a touchscreen laptop with exceptional functionality at perfect Black Friday price. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    I’d recommended it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a surface user for several years now and can’t say enough about the ease of interfacing and the operating system. The only issue is the battery life goes faster than I’d like and it can’t be replaced, so after 3 yrs I had to buy a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works very good and has a touch screen, i didn’t even know it had one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to. Bought it for college, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Worth It

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to use, good quality and price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my daughter going back to school. She loves the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for college and I am super excited to use it next year. I love the touch id password feature and the keyboard is super nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft is the best...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my purchase excellent labtop it does a really good job when i do my live dj,stream i really recomended..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get more than what you see!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and knowledgeable friendly staff, bravo best buy

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I love this portable laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality. Great portability. It has Usb port, headphone jack and usb c ports. I highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No fat fingers.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I gave this four stars is that the keypad keys are flat and hard to type on it correctly. My fingers are not big, but it seems I catch a couple of keys occasionally rather than just the one key I intended. It would’ve been nice if the keys had been raised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what my son needed for college at rmu

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The one that you may need

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best consult, a good product, the one that I need The staff was wonderful

    I would recommend this to a friend
Sponsored