Customer Ratings & Reviews

The Microsoft Surface laptop is such an upgrade to the Surface Pro - I've had nothing but issues with the Surface Pro models that I've had. The Pro had battery swelling issues and screen problems that I don't anticipate having with this Laptop.

This is a great laptop. Definitely delivers in speed and love the copilot features.

Incase u want a windows and use microsoft apps , this is perfect machine in all respects.

Great laptop. Very powerful , light weight , highly recommended !

This is so good for working,editing and also for gaming

Excellent product and worth the $. Fast, reliable and I use it for my small business. I would recommend this product to anyone that needs speed, space and works in somewhat confined areas.

Love these laptops i have them for the hole family and and friends on them

Super fast great graphics. Nicest computer i have had.

Great laptop for all my teaching needs! Its fast and the screen looks amazing! You definitely get what you pay for.

Great item super lightweight for travel!! Packs a great punch for working on the road!!

I decided to get this laptop because I was excited that Windows had finally made a system that competed with the MacBook. However there are several issues that caused me to regret my decision. The first issue the screen or just the background of the screen would go black sometimes without warning. Second the USB port would stop working randomly and I would have to reboot the entire computer. Third the trackpad would randomly redirect the cursor to locations while typing with no input even when on and external keyboard. Other than those problems I didn't have it long enough to experience anything else except minor key unresponsiveness. It did function as intended in every other regard solid performer for rudimentary tasks but struggles with anything heavily graphics oriented.

Great item I really recommend, and shipping fast thanks

The new Surface Pro Laptops are so nice. I have been a Dell person for a very long time. I am in IT and try out a lot of different laptops. But this laptop tops the Dells. I have already bought another Surface Pro for work. We will be buying these Surface Pro's from now on. Must buy!!

Solid laptop for work. Handles all of the daily tasks and demands of office work.

I bought this replacement laptop when my previous Microsoft Surface died. A bit of a leaning curve with Windows 11 & Copilot. So far, so good.

I’ve been wanting to buy a Microsoft laptop for years, finally bit the bullet. Got it for my wife as a Christmas present, she’s thrilled. It starts quickly and holds a charge for hours. Great product.

I am very pleased with the quality of the laptop, the service and the price of my recent purchase.

Works great EXCEPT because of Snapdragon it is not compatible with my Canon printer and software that Win 11 would be

The computer itself is fantastic but windows 11, is not. Half of the drivers for our business are not compatible with windows 11 and the Microsoft products are glitching with bugs.

The laptop has been great thus far and Best Buy made the whole online purchasing very easy. I received the laptop very quickly and am very happy with the purchase thus far.