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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Your price for this item is $1,049.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 162 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Laptop's overall performance, incredible battery life, and excellent screen quality. Many users also appreciate the top-notch processor speed and ease of use. The laptop's stunning design and lightweight nature are additional benefits that customers enjoy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 162 reviews
  • Rated 5 out of 5 stars

    Perfect for school or college

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased the 15" version after I bought the 13" one for my daughter in college. The smaller laptop vs. pro was her preference for school as the pro is too cumbersome to use on your lap. I was a little hesitant to get her a Copilot+ version as my son was not convinced it had come into its own. My son wanted this laptop for school vs a gaming laptop because the latter so often overheat. So far he is delighted with the speed of the Snapdragon X Elite, the steady temperatures and the battery life is as promised. I will update review if this changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workhorse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fast, graphics are beautiful and lightweight. Love having the touchscreen option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only scratched the surface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it to its full capacity yet but so far it has met my expectations…vivid color, fast processing and very light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, silent, and lasts all day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, a disclaimer. This uses an ARM architecture, so there may be compatibility issues with some programs. However, if you know that all of your programs will work with this laptop, it's an amazing option. The build quality is top notch, the access to the SSD is extremely easy, the battery life lasts forever, and it stays silent throughout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy College Kid

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a Surface Pro 8 tablet my college business student was using. She says she does homework in bed and the laptop form factor works better for her. She says it boots up quick, battery lasts forever, is really fast and does everything she needs. I was skeptical of the processor, but she's had no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Snapdragon CPUs with ARM architecture have a great battery life. Windows x64 emulation on ARM is pretty good these days. There are some limitations but most users will not encounter them. Other than that, it's a pretty premium feeling laptop. If you are a little bit handy, you can replace the SSD with any M 2230 SSD (just search a bit to see the stable models and buy one of those) easily. You just need to open 5 screws total.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A slim laptop with a fantastic screen, includes a USB port and plenty of memory for my needs. The battery charge lasts an exceptionally long time without a charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Battery and Solid General Performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is phenomenal in comparison to Intel and AMD based Windows laptops. I can fully charge this, let it sleep for two days, and have full confidence that it will have enough battery for two days of use. I personally found the LCD display to be better than most of the OLED models. Screen refresh is great. Colors and contrast are not a problem. The resolution is perfect for small text, alleviating any potential scenarios for eye strain. This would be a perfect option for your general college students or those who are looking for a general-use laptop with a very high-endurance battery. Getting through an entire day of work on a charge is not a worry, and the Surface gets a near-full charge within an hour. Some applications do behave in a strange manner. I've been using this one with slicing software like Prusa, Orca, and AnkerMake Studio. Installing/Uninstalling applications were where I hit some snags. It took over 10 minutes for an uninstaller to appear. Not a big problem and an expected issue with the latest hardware. Overall - not meant to be a workstation. Battery is significantly better than expected and gets through the day without a second thought. Performance is plenty enough to hold over very well for the years to come.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good. Not Great…On the “Surface” - Looks Deceive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality and performance given the well equipped Microsoft surface laptop, but there are some things that don’t make a lot of sense to me at least but for others may be insignificant such as the abundance of USB-C ports but no HDMI, USB A/B, Ethernet, etc. The screen and resolution/overall display is very impressive and I would compare it to an LED/OLED possibly but something is just lacking regarding the aesthetics. It’ll get the job done and a certain better than most on the market, especially with the sale price and the performance for the money, but you need to buy it right otherwise there are others to consider which offer just as much if not better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Its easy to use and the tech support team is great if you ever need help with anything. I will forever stick with Microsoft products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the laptop. It is easy to use and the bigger screen is easier to see and use as a touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing build quality and battery life, beautiful display and the haptic trackpad feels great. Performance is also really good but be aware that this laptop uses an ARM processor that may present compatibility issues with the software you use. Make sure your software runs before you buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best windows laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great laptop. Great build quality, battery life. And I haven't really had any issues with Windows ARM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been everything I have needed and more! The battery life is great and speeds are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. it works well with all of my needs. Connecter easily to my internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing update to a solid laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! It's fast, runs solid, has a great touchpad and keyboard, and is well supported through software updates by Microsoft. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microsoft Surface laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our second Surface. Much faster with improved display. Very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item here has been the best laptop I've ever gotten and it works wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great laptop.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quick and responsive. The Copilot features are a nice addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like Mac but with windows system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this laptop! I wanted a high quality build (used to use a MacBook pro) but I really wanted the windows system to write code on. Since I got this I keep telling all of my peers how awesome this laptop is! AMAZING battery life compared to my old laptop. This thing can last me 2 full days of battery life at college (I’m on it from 8:30AM until 11PM on average or about 25 hours). This is a W laptop

    I would recommend this to a friend
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