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Customer Ratings & Reviews

Your price for this item is $1,049.00
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 159 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 159 reviews
  • Rated 4 out of 5 stars

    Good performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty snappy performance, wish the graphics could be a little better for gaming but overall a good machine for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop W/ ARM

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starts up very fast, zero problems so far with compatability. Trackpad is awesome, touchscreen is awesome. Overall very solid product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was knowledgeable and very nice. Made it easy for the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Touchpad- yikes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do, but the touchpad for the mouse is a joke. It came set to needing just about an hammer to select text. And it’s still not at the sensitivity of my surface pro 2, which I preferred. Otherwise I’ve been having good luck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop-this is my 3rd and I love it! Great handme down to other family members!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fabulous laptop Such great help from Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy to look for a laptop for my grandson, was helped by a young gentleman that was extremely informative and helpful. Purchased the laptop without a hitch, and my grandson absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely love my computer. It’s fast and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer and it’s software do the job flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop. Definitely worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop for what I use it for. Not quite the same as my other surface laptop so look closely when you buy it. Does not convert to a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Mac!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for school cause I’m a computer science major, love it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snapdragon X Elite chip is worth the hype!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows is finally closing the gap between performance and battery life compared to M series devices. The performance to quality of the Surface laptop is second to none. The brightness is great, the laptop is smooth and snappy. I get over 10 hours of battery life easy. 15" is the way to go with the bigger screen and better processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My forever computer. Love it The form and function are top of the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!! But why the change?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the surface laptop! Only thing I don't like is it does not work with a stylus like my old surface pro did......not that big of deal, but doesn't make much sense. Other than that, I love the rest of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Sleek and easy to use. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a fantastic experience. I already have the first surface from four years ago and it was a natural purchase for me to go with the latest version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    feels good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the laptop. It looks good, feels good to the touch, and has a cool magnetic plug which is less likely to break if dropped. It fits my needs well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Surface Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit heavier than my last one. I wish they had more ports so we didn't have to purchase a docking station

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Really like the magnetic charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working computer and fast RAM than i had. Pluscthe chip inside this can do whatever you throw at it!

    I would recommend this to a friend