Customer Ratings & Reviews

Great battery and screen quality -- but not all applications work! Only great for internet browsing, not much else. Now using as a secondary laptop instead, considering returning it.

I would recommend runs smooth and efficiently!!!!!

I just love my new laptop. It’s easier to use everything is so easy to get into all the fields that I need to bring up. I feel really good about the computer that we purchased and it was a great price as well.

Love the quick fast search options, easy to operate

I love this laptop so far only a few minor hiccups with connecting my hp printer. Love the touchscreen. Definitely an upgrade.

I really love this laptop. I find it much easier to operate than my last one. Would definitely recommend.

Works really great ..I bought it so the laptop and software both came from Microsoft ..makes updating much easier.

Excellent. Great product and great service by bestbuy.

Best computer. Replaced my pro 4. Best decision I've made. Very pleased w Best Buy, & all their services

Works awesome!! Going to buy my daughter one for her school, love that it’s also touch screen

Working great. Business purchase and had to upgrade to Win11 Pro but same price as it would have been on the MS store with Pro. So a convenience fracture purchase to get it right away!

Very happy with this purchase. I would recommend it to anyone interested in a Windows laptop.

Fast and Functional Laptop. The copilot feature is very practical for those who multi-task like me.

Absolutely love it! Exceeded my expectations. I am so glad I decided to get the surface laptop

Top Machine. Level of use and Interactivity top unmatched

Initially, I was skeptical, but this laptop is perfect for a college student. I do experience some latency issues, but overall, Copilot is decent and the graphics are excellent. It’s priced a bit high, but I don’t regret my purchase. Battery does not last as long as stated

I have just started using the laptop so I cannot provide a thorough review but so far it has been a good experience. I have to get use to using it. I do wish it had a better battery life.

Love this computer. I needed one for a while and can’t help but sing its praises.

I was very excited to purchase a Microsoft Surface Laptop. I was especially fired up for the Recall and Click To Do features that the Copilot+ PC would offer. However, I was completely surprised to find that these new high profile devices cannot handle basic search functions for Outlook. I use Outlook Classic extensively. I use it with a PST file that houses my archived emails. The fact that my new device cannot effectively search the body of older emails is a huge blow to my productivity. The alone almost makes the device almost useless. As of this review, I have tried several "fixes" which do not work. I have rebuilt the index file no less than 5 times with no luck. This process takes a lot of time (a few hours for each rebuild). If you do not use email extensively, it may not be an issue for you, but, for me it is a deal breaker. I wish I would have known about this very significant shortcoming. It is a beautiful device, but, since it is not functional for my needs, it is just a hunk of medal. I am sorely disppointed in this device, Microsoft, Windows 11, and Outlook.

I'm very happy with this [product and would recommend i to anyone t