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Customer Ratings & Reviews

Your price for this item is $1,049.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 162 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are satisfied with the Surface Laptop's overall performance, incredible battery life, and excellent screen quality. Many users also appreciate the top-notch processor speed and ease of use. The laptop's stunning design and lightweight nature are additional benefits that customers enjoy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 162 reviews
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. I needed one for a while and can’t help but sing its praises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Happy Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this [product and would recommend i to anyone t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wet much reminds me of a Windows version of a MacBook Air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Laptop the Best Choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Laptop, a choice of excellence one in which you will very happy with for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great computer to use for work. Allows me to use Office 365, Microsoft Dynamics, and Adobe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer, and Geek squad members were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device with multiple uses. Great for work and fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and classy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it super classy and it works well very powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems with it. Excellent for studying, note taking and anny other thing you will use it for. It’s excellent choice of laptop!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Copilot built in.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super thin, ultra power with native AI. Microsoft got this machine right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good windows laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop if you need Windows and Apple quality is your best bet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is really nice. Wonderful and recommend to all the people for buying it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Bit of Step Backwards.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to purchase a Microsoft Surface Laptop. I was especially fired up for the Recall and Click To Do features that the Copilot+ PC would offer. However, I was completely surprised to find that these new high profile devices cannot handle basic search functions for Outlook. I use Outlook Classic extensively. I use it with a PST file that houses my archived emails. The fact that my new device cannot effectively search the body of older emails is a huge blow to my productivity. The alone almost makes the device almost useless. As of this review, I have tried several "fixes" which do not work. I have rebuilt the index file no less than 5 times with no luck. This process takes a lot of time (a few hours for each rebuild). If you do not use email extensively, it may not be an issue for you, but, for me it is a deal breaker. I wish I would have known about this very significant shortcoming. It is a beautiful device, but, since it is not functional for my needs, it is just a hunk of medal. I am sorely disppointed in this device, Microsoft, Windows 11, and Outlook.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. We have mulitple employees that all use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Microsoft laptop 7 . I like it and it works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PC to own

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is I wish the base model came in all the exciting colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son likes it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes it says its ok for school not so good for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quick service Is rep helped got us what we wanted. Had it shipped.We received in and are happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, and the person that helped me was really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my third one and I would not keep buying them if they weren't good

    I would recommend this to a friend
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