Customer Ratings & Reviews

Great item super lightweight for travel!! Packs a great punch for working on the road!!

I decided to get this laptop because I was excited that Windows had finally made a system that competed with the MacBook. However there are several issues that caused me to regret my decision. The first issue the screen or just the background of the screen would go black sometimes without warning. Second the USB port would stop working randomly and I would have to reboot the entire computer. Third the trackpad would randomly redirect the cursor to locations while typing with no input even when on and external keyboard. Other than those problems I didn't have it long enough to experience anything else except minor key unresponsiveness. It did function as intended in every other regard solid performer for rudimentary tasks but struggles with anything heavily graphics oriented.

The new Surface Pro Laptops are so nice. I have been a Dell person for a very long time. I am in IT and try out a lot of different laptops. But this laptop tops the Dells. I have already bought another Surface Pro for work. We will be buying these Surface Pro's from now on. Must buy!!

I bought this replacement laptop when my previous Microsoft Surface died. A bit of a leaning curve with Windows 11 & Copilot. So far, so good.

I am very pleased with the quality of the laptop, the service and the price of my recent purchase.

Much faster than my old laptop. Display fonts are really small and finding the way to change them is not intuitive. Other than that one minor thing, it's a great laptop.

I’ve been wanting to buy a Microsoft laptop for years, finally bit the bullet. Got it for my wife as a Christmas present, she’s thrilled. It starts quickly and holds a charge for hours. Great product.

I love my new laptop however my surface pen doesnt work with it in any way. I tried everything still not working .

Works great EXCEPT because of Snapdragon it is not compatible with my Canon printer and software that Win 11 would be

Everything you need and want in a laptop. Simply the best!

The laptop has been great thus far and Best Buy made the whole online purchasing very easy. I received the laptop very quickly and am very happy with the purchase thus far.

Love the feel Very light Powerful Keyboard clicks are amazing Love to use it coffee shop with tiny tables

Super fast great graphics. Nicest computer i have had.

If ypu want a laptop that compares to the macbook airs then this is it, it has the same solid build and its a great multipurpose workspace

Love these laptops i have them for the hole family and and friends on them

I love the laptop; it is so fast and responsive, and the service at Best Buy was awesome. Super quick pickup.

Great device. Great battery life. Clear and vibrant screen. Traded in my MacBook Air and don’t regret it.

I needed a laptop for school mainly. I do a bit of coding and wanted to start a bit of video editing but haven’t had a chance. I know realistically this isn’t ideal for either but coming from a person who is tired of the heavy laptops as well as an expensive laptop I figured of settling with this. Honestly it’s not bad I love the size and basic color of it. I wish the keys were light up so I can use it more in the dark but it is what it is. I have sweaty hands so it doesn’t leave minimal prints.

Powerful, great resolution and touch display, beautiful design. Love it!

Excellent computer for the price. Touch screen is very helpful. Light weight and compact.