The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-67 of 67 reviews
Rated 1 out of 5 stars
Microsoft Surface 32gig ram 1tb memory. Returned
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Would give a 0 stars if allowed. Received it tried to start it up, blue screen error. Unable to boot up. Missing necessary boot driver. Took to Best Buy geek squad and they said it was a bad computer, only thing to do was return it. So I did. I ordered this through the Best Buy site but they don’t make it clear that they also use a 3rd party vendor (Market Place) to fulfill some of their online orders. There lay the problem. If you end up with an order from market place and it is defective you only have 15 days to return, and you need to deal with Market place vendor, unless you have Best Buy’s total care coverage 179.00/year. They extend the return window and allow you do an in store return and refund.
One way to tell if your order is an actual Best Buy item is that the sku # always begins with a 6 and I believe is never more than 7 numbers. Market Place sku’s are 8-10 or more numbers and can contain - -‘s. I do thank the geek squad and other employees at return counter for helping me understand the the third party market place issue and for helping me return the item.
We appreciate you bringing this to our attention. Every day, more applications are becoming supported, either natively or through emulation. For the latest list of popular supported apps, please check https://www.qualcomm.com/products/features/windowsapps.
Rated 1 out of 5 stars
Not compatible with Quickbooks Desktop
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer itself performs well. However the Snapdragon processor worked well until a Microsoft update made it no longer compatible with Quickbooks Desktop. There is no fix available.
This reviewer received promo considerations or sweepstakes entry for writing a review.
not compatible with surface slim pens
as a long customer of surface devices using it solely for illustration i am deeply disappointed they did not advertise this being not compatible with pens
This reviewer received promo considerations or sweepstakes entry for writing a review.
As much as my past history and use of Surface was good, the new processor on this model has compatibility problems running some application, as determined by our IT team.
Hi JosephD, thanks for letting us know. Everyday, more and more applications are being supported either via emulation or natively. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com
Rated 2 out of 5 stars
Junk
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Stopped working after month and half
Returned 11/20 for a refund