Customer Ratings & Reviews
- Model:
- ZHI-00001
- SKU:
- 6582831
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the Surface Laptop's outstanding overall performance and fast processor speed, making everyday tasks feel quick and responsive. The long-lasting battery life is also a highlight, easily supporting extended workdays. However, some customers have noted that the screen quality may not be ideal for graphically intensive applications.
This summary was generated by AI based on customer reviews.
Microsoft Surface 32gig ram 1tb memory. Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would give a 0 stars if allowed. Received it tried to start it up, blue screen error. Unable to boot up. Missing necessary boot driver. Took to Best Buy geek squad and they said it was a bad computer, only thing to do was return it. So I did. I ordered this through the Best Buy site but they don’t make it clear that they also use a 3rd party vendor (Market Place) to fulfill some of their online orders. There lay the problem. If you end up with an order from market place and it is defective you only have 15 days to return, and you need to deal with Market place vendor, unless you have Best Buy’s total care coverage 179.00/year. They extend the return window and allow you do an in store return and refund. One way to tell if your order is an actual Best Buy item is that the sku # always begins with a 6 and I believe is never more than 7 numbers. Market Place sku’s are 8-10 or more numbers and can contain - -‘s. I do thank the geek squad and other employees at return counter for helping me understand the the third party market place issue and for helping me return the item.
No, I would not recommend this to a friendAccount Finance Assistant
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the look and style but the processor was not compatible to our system.
I would recommend this to a friendBrand response from Snapdragon team
Posted .We appreciate you bringing this to our attention. Every day, more applications are becoming supported, either natively or through emulation. For the latest list of popular supported apps, please check https://www.qualcomm.com/products/features/windowsapps.
not surface pen compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not compatible with surface slim pens as a long customer of surface devices using it solely for illustration i am deeply disappointed they did not advertise this being not compatible with pens
No, I would not recommend this to a friendProcessor concerns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As much as my past history and use of Surface was good, the new processor on this model has compatibility problems running some application, as determined by our IT team.
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Hi JosephD, thanks for letting us know. Everyday, more and more applications are being supported either via emulation or natively. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after month and half Returned 11/20 for a refund
No, I would not recommend this to a friendManager of the store should be let go and you shou
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was awful. Obviously no one saw my initial review.
No, I would not recommend this to a friend
