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Customer Ratings & Reviews

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$811.99
Save $347.01
Comp. Value: $1,159.00

Customer reviews

Rating 4.7 out of 5 stars with 401 reviews

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Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Surface Pro's excellent portability, light weight, and comfortable keyboard. Many appreciate its size and good battery life, along with its attractive design. However, some users express concerns about limited storage space and the single USB port. A few also mention minor issues with the kickstand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 401 reviews
  • Pros mentioned:
    Keyboard quality, Portability

    Rated 5 out of 5 stars

    As always, microsoft home run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely portable, keyboard is comfy, doesn't come with the pen, but it is a real opti9n for designers, not for the common web browsing person! Battery lasts well!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear that the Surface Pro is helping you accomplish more as a designer! We're proud to offer this powerful device for all types of people who are looking for a unique two-in-one experience. With its incredible battery life, the Surface Pro can help you tackle your biggest tasks without being tied down to a power supply! We hope that you continue to love all the fantastic features of the Surface Pro.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard quality, Size

    Rated 5 out of 5 stars

    Life Saver for A Person on the Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a very busy professional who works out of his briefcase. I used to carry around a clunky laptop because I didn't want to sacrifice power and screen size for convenience and comfort. This little tablet is almost as powerful as my desktop but it hardly weighs anything and the graphics are amazing. It has a USB port on the side which allows me to connect an external solid state hard drive. This was a major sticking point between deciding on this and an iPad Pro. The touchscreen adds a new dimension of ease and productivity as well. Not sure how I lived with out it. Can't recommend it enough.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for recommending us to the community! We love hearing your enthusiasm about the Surface Pro. We're delighted to hear that this has been powerful enough to help you accomplish everything in your day-to-day with ease. We appreciate the great shout-out!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Keyboard quality, Portability, Weight

    Rated 5 out of 5 stars

    Feather Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop because it was super light and still powerfull, easy to carry, easy to detach the screen and use as an Ipad, very convenient for a student

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size, Weight

    Rated 5 out of 5 stars

    Great computer for the size and weight.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Microsoft Surface Pro. I was looking for a computer that was small, lightweight, and portable. This fits my needs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Size, Weight

    Rated 5 out of 5 stars

    Great laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, compact, & faster than a regular laptop, but more features than a regular tablet (like iPad, Galaxy Tab, etc.) offers.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A very nice pc/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Surface- the first being SP 3. The differences in appearance is subtle. Under the hood is where it counts. This products haas get up and go to do some heavy lifting. Extremely potable to take on the road . Runs on battery power for 8-10 hours. I was done battery still had juice. This is the best pc I’ve ever had. I tried a Mac Air. Nice machine. Mac OS didn’t click for me. Windows does.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for raving about us to the community! We're delighted that you're loving the power of the Surface Pro. We appreciate you taking the time to share your fantastic experience!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portability, performance, great design and long battery life. Used this also to edit photos and it is enough for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Processor speed, Weight

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tablet. It’s fast and lightweight. The detachable keyboard works really good. The screen is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Portability, Processor speed

    Rated 5 out of 5 stars

    It is simply to coolest computer I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast with a cool keyboard, Oh my yes its a tablet so you can use the touchscreen as well..Easy to use as well..

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Size

    Rated 5 out of 5 stars

    In love with my Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly debated with myself about buying a Surface Pro or an iPad Pro. Both products are great and I already own some iOS products. However, I felt I shouldn’t be married to a single brand... I should own the product and not the other way around. Surface’s user experience, performance, screen and usability are top-notch. Also got the pen and a nice mouse and they were great additions. Size is perfect. Indeed very different to an iOS but that is perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    A great 2-1 device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast and also really light! It might not the best storage but there is a micro sd card reader in the back.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality, Size, Weight

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using it. It is light and easy to move around. The size is perfect. It is easy to type.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Size

    Rated 5 out of 5 stars

    Beautiful Screen Great Build but Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I weren't for the deal on this bundle I probably would not own one. Surface pros are still quite expensive. I looked at the Surface Go, $399 for base, plus keyboard $129 total $529, but everyone says get the $599 model well then with keyboard it's $729! I got this model w/ keyboard for $799 better screen faster proc more ram. No brainer which one to buy. Been loving this thing, only complaint it is a little thick...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear you love the Surface Pro bundle with the Platinum Type Cover. Although this device is slightly larger than the Surface Go, this is a very powerful all-in-one device that it still perfectly portable. We hope you continue to discover more to love about the Surface Pro!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great laptop for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a MacBook Pro since 2012 I decided it was time to switch it up. I needed something more student friendly. I still cannot figure out a MacBook, it’s so complicated. I took a chance on the surface pro and I am only regretful that I didn’t purchase sooner. This would’ve made my undergrad years so much easier! It’s lightweight and easy to navigate...worth every penny!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're so glad you're loving the ease of use of the Surface Pro! We pride ourselves on creating products for our customers that are not only user friendly, but powerful and useful for your every-day. Thanks for letting the community know how much you love the Surface Pro!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Size, Weight

    Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best tablet computer on the market. This machine works as a full-fledged laptop computer while being a tablet. Full Windows operating system and can operate the full Office Suite. It is the lightest computer and most compact computer, it is the perfect machine for a student. I can't say enough good things about this machine.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled you're loving your Surface experience! The Surface Pro is a great tool for students. Being light weight, yet packed with power, this machine is perfect for taking around campus! Thanks for the awesome shout-out.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great for college students

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this surface for my sister as she was going into her first year at college. She absolutely loved it. She has had some problems with it and I would recommend getting some warranty on it as the Microsoft warranty is only for a year. The charger is also pretty faulty so be ready to spend some money on a new one every once in a while or I'm pretty sure Microsoft would take care of it. It's amazing design and portability kind of makes up for some of its defects.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Best Laptop Ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this surface for quite some time now, and I can say that is the best decision I've made. I was debating but after some research I went for it. It's light, fast and manages all the stuff a desktop would and more! I am still learning and finding all the amazing features this surface offers.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the processor speed, the time savings, and the battery life. Can turn it on and off throughout the day. I have around a 12-14 hour work day and need to start it up fast because I'm always on the go. Fits my lifestyle perfectly for work. The fun features with the camera help it out also.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled you're loving your Surface experience so far! The Surface Pro is a power-house of performance and efficiency. We're glad this fits your lifestyle perfectly! Thanks for sharing your favorite features with the community.

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Processor speed

    Rated 5 out of 5 stars

    Better than sum of its features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to act as the "front end" of my music server because of the display. I found that it can do so much more. It is far more powerful as a tab than my android based tabs or iPad. As a portable laptop,it is much "snappier" than I expected and works with office and Adobe well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      This review is music to our ears! We're delighted that your Surface Pro experience has been nothing short of impressive. With stunning graphics, and full laptop capabilities, this two-in-one device handles a lot more than your average tablet. Thanks for giving us a stellar shout-out!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Love my Microsoft Surface!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Surface! Super light and easy to travel with. I originally bought it with the intention of using it when travelling, rather than carrying my heavier laptop. I love it so much that has completely replaced my laptop. So happy I bought it! Much better than iPad.

    I would recommend this to a friend
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