Customers consistently note the Surface Pro's excellent portability, light weight, and comfortable keyboard. Many appreciate its size and good battery life, along with its attractive design. However, some users express concerns about limited storage space and the single USB port. A few also mention minor issues with the kickstand.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 401 reviews
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Great Laptop for a Greater price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very pleased with this laptop. the price is 799 (on sale) and it's really good for having 8Gb RAM, core i5 microprocessor etc. up to now the battery life is awsome. I truly recommend this new MS surface pro laptop specifically for college and university students.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello,
We're glad you're pleased with your Surface Pro experience so far! The battery life is truly noteworthy, able to help college students power through the toughest study sessions. Tablet mode makes it easier than ever to take notes with the Surface Pen. Never lose your notes again with this all-in-one paperless design!
Thanks for the kind words!
Kindly,
Jessica Surface Customer Care
Pros mentioned:
Portability
Cons mentioned:
Storage
Rated 4 out of 5 stars
portable, good performance for on the road
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall just what I need for travel. A bit heavier than some of the lighter laptops though.
Couldn't justify the extra $$ to get 256 GB, but 128GB has good value, and the there is bundle that includes the keyboard. While not easy to upgrade the 128GB to 256GB, good thing there is slot for SD card for extra storage. Great for on the go, good for moving around the house, doubles as a tablet as well.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thanks for leaving some excellent feedback for the community! We're delighted to hear that the Surface Pro has been the perfect all-in-one travel companion. The external storage options are a great way to customize your experience! We hope you continue to discover more to love about the Surface Pro!
Cheers,
Jessica Surface Customer Care
Pros mentioned:
Portability
Rated 4 out of 5 stars
Exactly what I was looking for
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a fully functional laptop that was light enough to travel without being a burden. I'd been eyeing the Pro since they came to market. A package deal was offered at the right time, so I bit.
Initially I was concerned about overheating. My first time using the Pro it got EXTREMELY hot while I was using it (plugged in). After researching, I saw suggestions that this was resolved by going through the Microsoft updates. Updates made -- problem gone! It would have been helpful to have this guidance when I made my purchase. I was a step from returning it.
Overall, I LOVE my Pro's functionality. Easily moves from laptop to tablet. I can vnp into the office and work from anywhere. I haven't yet experienced to many glitches. Overall happy customer.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thanks for giving us some valuable feedback about your experience with the Surface Pro! We're delighted that you are loving it so far! We're glad to hear that you were able to successfully resolve your issue by running updates. This usually solves minor issues when your device hasn't run the most current updates. We appreciate your feedback, and we'll keep your advice in mind!
We hope you continue to enjoy your Surface experience!
Kind regards,
Jessica Surface Customer Care
Pros mentioned:
Keyboard quality, Portability
Rated 5 out of 5 stars
Excellent Device
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this computer for a year and it has been excellent. Love how versatile it is. Great screen and image. Good sounding speakers. I love the Surface pen and taking notes for school, work, journal, etc. Amazing bang for the buck.
I would recommend this to a friend
Pros mentioned:
Portability, Weight
Rated 5 out of 5 stars
Best laptop ever
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My daughter used this surface in high school. When it was time to purchase a computer for college there was no decision to make. The surface does it all! Buy a surface pen and math calculations are a breeze. Lightweight and easy to learn how to use.
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Great laptop/tablet for a student
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been looking into this product for quite some time now and was debating if it was worth getting since I needed a new computer for college, I gave in and bought one recently and so far it has been great! Exceeded my expectations, and all the specs are good for what I need. The price for what you get is also a plus! The pro & it’s accessories definitely beat my previous toshiba laptop and my iPad Air 2, Im loving it so much that I plan on buying the pen and mouse soon too. For anyone that is a student, this is overall a great, versatile product.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Jenny,
Thanks for deciding to give the Surface Pro a try! We loved reading your review, and we are very proud to have exceeded your expectations! The Surface Pro is a powerful, yet versatile device, able to handle all that of a tablet, as well as a full laptop experience. We appreciate you taking the time to shout-out your favorite features of the Surface Pro.
Welcome to the Surface family!
Kindly,
Jessica Surface Customer Care
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
So Easy
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Heavy for a feather, easily adaptable, great battery life, screen is sensitive, display is clear, software and downloads are very fast without problems and the whole package is extraordinary financially and is of great quality.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Amazing device
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this on sale to use for school. I absolutely love using it. I wish the surface pen was still bundled, as it's a must with this device.
Very quick device. Lots of features. Very fine work of engineering on the design. I love it
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Great Mobile Machine
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Been hearing rave reviews from friends and family who have surface pro's and i decided to check it out. Very quick and light, love the battery life. Great touch response, its so compact it is barley noticeable in my bag. Great product.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
We're excited you're loving the Surface Pro so far. This powerful machine comes in a perfectly portable design, ideal for taking on the go! Welcome to the Surface family, we're glad to have you.
Best regards,
Jessica Surface Customer Care
Pros mentioned:
Portability, Processor speed
Rated 5 out of 5 stars
Great gift.
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Was bought for myself from my husband so I could pay bills and do some online shopping. I love how fast it is and the ease of use. Can’t beat what you get for the price. Better than my Apple iPad.
I would recommend this to a friend
Pros mentioned:
Processor speed
Rated 5 out of 5 stars
Perfect for off site work
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the Surface Pro because I wanted a mobile computer for my real estate work. So far, it's easy to use and the battery lasts quite a while. I have a Windows 10 laptop and the Surface is actually faster.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi Marianne,
We're delighted to hear the Surface Pro is empowering you to accomplish more in your day-to-day. We are proud of the ultra portable design, as well as powerful performance and battery life of the Surface Pro. We love hearing from customers like you who are excited to share their fantastic experience with the community!
Cheers,
Jessica Surface Customer Care
Pros mentioned:
Size, Weight
Rated 5 out of 5 stars
Love my 2nd Surface Pro
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Crazy about my newest Surface Pro. It is awesome! I still have the original Surface Pro which still operates perfectly. The new one is bigger and lighter and does everything I could expect from Microsoft.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thanks for sharing your review! We're happy to hear you love the Surface Pro as much as we do! In case you didn't know, we've got a whole site dedicated to tips, tricks, and support articles for all things Surface. We want you to know of this great resource in case you ever run up against an issue or have a question. Here's link: https://support.microsoft.com/en-us/products/surface-devices
Cheers to your productivity!
Sincerely, Jo Surface Customer Care
Pros mentioned:
Portability, Size
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my boyfriend for school & personal purposes it has been efficient, useful & it is truly a great product. It's easy to use and the compact size makes it easy to carry anywhere you choose.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
We're happy to hear your boyfriend is enjoying his Surface experience for school. The Surface Pro is an excellent tool for students who are looking for an on-the-go product, that you can take from school activities, to at home leisure time. Thanks for letting us know how it's been going!
Kindly,
Jessica Surface Customer Care
Pros mentioned:
Processor speed, Weight
Rated 5 out of 5 stars
Nice Product
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is very light and looks amazing. Super fast and works great. The only problem with this product is connectivity through cable. HDMI port is loose and doesn’t fit/hold properly.
I would recommend this to a friend
Pros mentioned:
Portability, Processor speed
Rated 5 out of 5 stars
Great product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I really love this thing. It is quite a powerful machine and the cool part is that you are getting the power of a notebook computer with the portability of a tablet... Definitely a winner!
I would recommend this to a friend
Pros mentioned:
Portability, Weight
Rated 5 out of 5 stars
Perfect for my college kids
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought my son a Surface pro a few years ago for college and went back when my daughter was about to start and got her one as well. They are perfect computers. Lightweight and easy to use :)
I would recommend this to a friend
Pros mentioned:
Portability
Cons mentioned:
Storage
Rated 4 out of 5 stars
Good for students.
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty good but wish the battery life was better. Also windows 10 takes up all your space due to updates so external storage is recommended. Great in terms of portability. It's alright- nothing special. Good bare minimum, compact device for students but could be better.
I would recommend this to a friend
Pros mentioned:
Processor speed, Weight
Rated 5 out of 5 stars
Best Surface Ever
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I just love my new surface! It is super fast and the screen is just perfect for what I do. It is light weight and the picture is just so crisp. I would recommend this surface to anyone!
I would recommend this to a friend
Pros mentioned:
Keyboard quality, Processor speed
Rated 4 out of 5 stars
Sleek PC
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Initially I wanted a pad, but having used this pc for schoolwork I am glad I spent the extra money on a full pc in a small size. It’s super fast and screen quality is great. Highly recommend the pen. Only drawback are the vents. It can get a little warm if working for long periods of time.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thanks for letting us know how you're loving the Surface Pro. We're delighted to hear the two-in-one versatility of this small, yet mighty machine has been the perfect fit for you. If you feel like your device is working a little too hard, the Surface Diagnostic Toolkit can usually solve minor issues like this. It could be you are in need of a simple update. For instructions on how to use the Surface Diagnostic Toolkit, click here: https://support.microsoft.com/en-us/help/4037239/surface-fix-common-surface-problems-using-surface-diagnostic-toolkit.
If you feel like your device is still getting warmer than usual, please don't hesitate to reach out to our support team for further troubleshooting. They can be reached here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica Surface Customer Care
Pros mentioned:
Keyboard quality, Portability
Rated 4 out of 5 stars
Love the portability
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I really love the light weight and portability of the surface pro. The touch screen is very responsive and the packaged keyboard was a great value. Sometimes it seems the touchpad causes the insertion point to skip around but not sure yet if it is the keyboard or me. Overall very pleased
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello!
Thanks for sharing your thoughts and experience with us. In case you didn't know, we've got an entire site dedicated to helping you troubleshoot and learn all you need about your Surface products. So, if you continue to experience the issue at hand, you now have what you'll need to resolve it: https://support.microsoft.com/en-us/products/surface-devices