Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $2,209.99
Clearance
The comparable value price is $2,599.99

Customer reviews

Rating 4.4 out of 5 stars with 19 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

89%
would recommend
to a friend

Customers are saying

Customers admire the Surface Pro 4 for its portability, praising its convenience and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Rated 4 out of 5 stars

    Great alternative to a tablet or a PC.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast wake up process. Very clear display. Good amount of memory available (1TB) and 16GB RAM. Get the docking station so you can add all kinds of accessories. Get the fingerprint keyboard for easy access. Let the Geek Squad install all your stuff - very helpful staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really powerful device; however, it gets hot when i watch a movie and have Adobe Lightroom running in the background. and when it does the fan start to kick in and it gets real loud. money not well spent..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Surface pro 2. I was happy then and I'm very happy now. The screen size is much better. The pen on surface pro 2 was not as good, they really made improvements to the pen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    More memory than iPad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 4 iPads since they were introduced and used them to download photos I take to review while on wildlife trips. The frustration has always been that there is never enough memory and I have to delete photos in order to add more. It's been a serious problem and there were not even any portable hard drives available for the first several years that could be used with the iPad. So now I am getting ready for a trip to Africa and leaving the iPad home and taking the Surface Pro 4 which has enough memory (4x more) than the largest iPad now available. Too bad a supposedly top tier innovator like Apple couldn't find a way to put enough memory into their product to keep me from having to finally ditch the iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet and laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface is an awesome tablet, but it's an even better laptop. I use it as my main computer for everyday work. Connecting two external monitors makes work easy. I have just started using it as a tablet, and it's great for that, too - the power of a laptop in a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Pro 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Surface Pro 4. It is easy to take with me and easy to use. I have not set everything up yet and I still have software to install, but I am having fun learning all about my Pro. I will use it at meetings to take notes. I love the fact that I can write and draw on it. The pen has a controller in it and is magnetized to fit on the side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FUN

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tablet does everything I want. It is lightweight and easy to carry around. The touch screen and pen are very and nice to use. My only issue is my tablet one would overheat and shut down before I had had it 2 years. Thank goodness for me buying the extra warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft - Surface Pro 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product - The only down side is they don't offer Broadband on the Pro4. They did on the Pro3. Maybe on the Pro5 down the road.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lightweight, portable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only flaw is the power cord keeps falling off, won't stay connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer. Easy to learn system.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with computer. It's fast. portable, Battery lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and Flexible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome, well built product. Just starting to scratch the surface of what I think it can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when used as a tablet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the speed of my new Surface Pro 4. This is all of what I expected and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer very user friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Surface pro 4 for school. It has everything I need and then some for regular class and for my IT classes!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    top of the line computer. great to use anytime you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Surface Pro 4. I don't know what I would do if I didn't have this today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase for someone who doesn't need a desktop but you can also buy the docking station and make it a desktop with a monitor or TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this product. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to record my kids and grandkids activities. It has a great picture.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can even get to the start, Surface logo flashing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to order this at the store, wait for ground transportation, stay home all day for signature delivery and all the brick does is flash the Surface logo. MS online help is basically return and repurchase. And what, wait another three days for another one that might brick? No thanks. This is a MS product and should work out of the box. Not impressed so far. Apparently this happens alot going by the other posters on the MS troubleshoot site. Not a good way to win customers Microsoft! Will update my review IF (if?) I can get this thing to work. Guess I'll return it tomorrow and try to to bite the head off someone at the inconvenience.

    No, I would not recommend this to a friend
Sponsored