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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 173 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the Surface Pro 7's portability, responsive touch screen, and strong performance. Many appreciate its light weight and long battery life, making it ideal for travel and everyday use. Positive feedback also mentions the fast SSD and ample power. However, some users note that the device can get warm during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 173 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seventh generation of Surface Pro and it gets better and better.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    fantastic

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take it everywhere and it works like magic. Highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the portability and a USB port to save things.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product. Very fast and stable system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. Long lasting battery. Usb c. Classy matte black

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fast delivery! Perfect computer capable of anything

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best tablet ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me. Fast. Excellent quality. Fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Microsoft still killing it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice product and very worth the hype

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Adewale,

      Thank you for the kind words! It's great to hear that you're enjoying your new Surface Pro 7. We hope you get a lot of use out of it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well super satisfied. Delivery was prompt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tablet/laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a side laptop and but I mostly use it as a tablet,you don’t really need the additional keyboard/mouse etc if u want to use it for mostly entertainment , live streaming and browsing sites. Not using it as my primary laptop, battery life needs improvement but no complains otherwise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I've owned to date!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a surface user from the start and this model reenforces the fact that when it's time I'll be staying with them. This model is as close to a laptop as you can get in my opinion, the only thing separating them is this lacks a built in disc drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USB port

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did exactly what I needed. I needed a tablet that worked just like a computer with a USB port to download my sewing software. And it worked great. I don’t have the best of luck with computers so this did want I needed

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Denise – We’re delighted that your new Surface Pro 7 is a great fit for your needs. We hope it continues to serve you well. Cheers, Erica Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Ok for traval

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SD access not very conviniun. If use the dock to have SD reader on hand then usbc display won't work Limit of USB C inuse to connect to portable display. Ms mouse not working for graphic sw, special the center button can not use to move around ofject

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Avoid Windows Home version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light, quick to boot but I suggest go to Windows 10 Pro. Windows Home version had problems. Overall I'm happy with my purchase. My Surface Pro 3 is still going strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So convenient computer to pack and go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a 17 inch computer but it is no easy to use while on the move. Even at home to lug around. With this computer, I can load up the same programs and work on the go. Purchased with lots of storage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unimpressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great tablet, but at the price point it is being sold at it should be a great all in one computer. I returned this and all of the associated accessories for somewhere around $2200. I tried using it pretty regularly for almost 20 days when I had to be mobile for working on projects, and the screen is just too small to be useful for anything design related unless you are hooked up to an external monitor. I wish Microsoft would take a note from the all-in-one XPS computers Dell made in 2014 (my current machine, I've upgraded) because you have more screen and the mobility of being able to work from anywhere.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Computer putcgase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was fine The keyboard that was set sent dud not match. However when I reported it to the store they credited the wring keyboard snd sent out the correct one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newer version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed to update his older surface because the battery would not hold a charge. So we got the latest. It's working out fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the best. I love that you can use your face as a password. This is my second purchase of this laptop I bought this for a friend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to run Adobe photoshop while thus wouldn’t be my main unit I thought this would work while on the go. This unit was the I7 with 16 gig ram and this unit was terrible running this software. Not sure if it was because it was running windows 11 or it was the graphics card.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surface 7 is awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many Microsoft Surface 7's for use in our office. I highly recommend Microsoft Surface Products

    I would recommend this to a friend
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