Customer Ratings & Reviews

It took about a week of adjusting to it, but for a travel business “laptop”, I’m completely sold on the Microsoft Surface Pro 12”. I look forward to using it – something I’ve rarely said about a computer. However, with the blurring of lines between a tablet and a full computer and the Windows operating system not quite being as friendly as it could be, it’s something to read more about before jumping into. At first, I wasn’t entirely sure what to expect from the Surface Pro 12”, being largely unfamiliar with its predecessors. I knew it was some type of tablet, but with Windows and that was about it. The big thing to get out of the way is that it’s NOT a tablet. It looks like a tablet and functions on a surface level like a tablet, but unlike my Pixel Tablet or the iPads I’ve used over the years, it’s definitely NOT a tablet. It took me a few days until I truly wrapped my head around it. What you have with the Surface is a laptop with the touchscreen and form factor of a tablet. The reason is simply the Windows operating system. There is nothing inherently wrong with the Windows operating system, but it’s not what I would consider optimized for a tablet environment. Comparatively with other tablets, everything is completely optimized for a touch-friendly experience from the operating system to the entirety of the apps allowed on it. They’re all made for touching and gesture-based navigation. Here, I found myself instinctively swiping things like I would my phone or other touchscreen devices to be met with anything but the desired and expected response. This isn’t a bad experience, per se, but something I had to work past a bit of a mental hurdle with. Once my brain finally understood that it’s a full Windows desktop experience but just in the appearance of a tablet, I was able to navigate my time with it far better. This was aided with the additional purchase of the keyboard and SlimPen add-ons. I’ve made a full review of those, but I consider the keyboard an essential component of the Surface Pro 12”. So essential I wouldn’t suggest that anyone even consider the purchase of a Surface Pro without it. The pen, while I do think works fantastically, is a bit more optional depending on your personal preferences. With the keyboard at hand, I can easily switch from more “computer” tasks, such as navigating my daily business emails, messages, and invoicing to more “tablet” activities, such as scrolling Reddit and social media. In essence, I’ve learned when to take advantage of the Surface Pro as a laptop replacement and when as a tablet replacement. In the box, however, there is no keyboard. You get the Surface Pro itself and a USB-C charging cable. I find the claim of lack of a wall adapter due to saving the environment slightly dubious, but the fact of the matter is you are likely to have a generic USB-C charger already. And if you don’t you can buy the official branded one or any other that pumps out 45W or more. There’s little in the box in terms of documentation – just a screen protector pointing out the buttons and ports. Turning it on for the first time was the same initial setup process as any other Windows based desktop or laptop. You must use a Microsoft account, and you will spend some time downloading updates and then more updates later, but it was an easy process. Physically, the Surface is a bit of a tech treat. It weighs a little over a pound, enough that it has a slight heft to it, but not enough that it felt uncomfortable to hold for extended periods. The screen is glossy, which may be a pro/con depending on if you’re using the SlimPen frequently and your preference and looks fantastic. The colors are bright and the touch screen is very responsive and it’s exactly what you want. There is a large bezel around all sides of the screen that, to me, feel like they aren’t in the way when holding it like a tablet, but when used as a laptop with the keyboard it makes me feel like I’m losing screen real estate. Looking around the device, you have just enough of everything. There’s only two inputs, but they’re USB-C and can be used for charging and even to connect to a monitor. There’s a front facing and a rear facing camera. I was able to have an extended zoom meeting with the front camera, and it looked great. Nothing amazing, but certainly nothing bad either. I’m not one to really take photos from a tablet, so I’ve little experience with the rear camera, but I’m also glad it’s there, too. Next to the rear camera is a slightly shallow recessed area meant for holding and charging the SlimPen attachment. On the top are buttons for power/standby and volume. The bottom has the connector for the keyboard. And the standout physical feature is the kickstand. I appreciate how solid it feels and that it runs the length of the entirety of the device. And, going backward 165-degrees, you’re really covered for whatever viewing angle you find best in the given moment. There are no fans on this device. This is by design, and I was cautious at first, but I have yet to have a situation to worry about it. With all the stress tests of daily use I put it through, including video calls, I never felt this the Surface Pro get above slightly warm to the touch. Color me impressed. Spec-wise, this isn’t a super high end computing machine, but for general use including office work, web browsing, and online video, you’ll be completely fine. You’re not really going to be doing gaming on here, but it’s a great opportunity to explore cloud gaming with XBOX. The 12” screen is a bit on the small side for a lot of work, but I couldn’t imagine holding it like a tablet with a screen any larger than that. 256GB of storage and 16GB is perfect for this device. If you’re doing a lot of graphic work on here, you may want to consider more storage. It’s important to note here that nothing about the Surface Pro is upgradable, so the only option for more local storage would be a USB-C connected external drive. The battery life on this has been fantastic. I’ve struggled to get the battery down low enough to necessitate needing to plug it in. This is definitely a giant pro worth mentioning as I could work the whole day on this and nearly all of the next business day without thinking about charging it. As for the computing experience itself, if you’ve used Windows then you’re set. There’s no difference here, for better or worse. I would have loved to see the option of going from a full desktop experience to one more tailored towards a touch-screen experience. Honestly, this is the biggest fault of the Surface Pro in my opinion. Windows seems just shy of being able to really do what you need it to in a tablet setting. The on-screen keyboard and its many options work just great… when it shows up. Too many times, I’ve clicked on an area where a text input is expected and just no keyboard shows up. This has been my experience with my other touch-screen Windows devices. However, getting past that quirk and my previous mentioned muscle memory from my phone touchscreen navigation, it’s as good as Windows always is. I wish Windows would let me customize all gesture actions, including edge swiping. It’s distracting having to navigate different gestures on different devices. Being a newer model, the Copilot and associated AI features are displayed in full force here. Copilot can answer questions, create images, translate things, and more. I’m impressed with these functions. I’ve only just scratched the surface (no pun intended) on how to truly take advantage of it all, but I like that it’s there. I’m curious to do more with the Recall feature, that basically can rewind your experience too early. As someone who may quickly and prematurely close out work at times, it’s nice to get back right to it. Knowing in advance the pros and cons of the Surface Pro as more of a laptop replacement in the size of a tablet will go a long way. It’s not going to replace my desktop for work, although you could easily use a dock to turn it into one, but in the living room, at the coffee shop or in other areas where I can work and play more casually but with a full desktop experience, the Surface Pro shines like no other.

As someone who’s accustomed to Windows, I’ve always been a big fan of the Surface line of devices. They’re sharp looking and functional. Not to mention the size. It’s essentially an iPad but in Windows form. While this is a terrific all around device, it’s still not without its shortcomings, which have plagued the Surface line for a while. If you desire a light and flexible Windows laptop, this should be towards the top of your list. IN THE BOX The first drawback, going back to the original Surface, is the fact that the keyboard isn’t included. It’s just a fact. While the Surface line has gotten somewhat “cheaper” over the years, it’s always misleading when you factor in the lack of accessories. Even worse, you no longer get a charger anymore. In the box is simple the Surface and a USB-C cable. Now, granted, the Surface could arguably get a pass given that 27W chargers (which most of us will have with our smart phones) can charge the device, it still stings a little bit when buying an $800 computer to not have a charger. SETUP Setup is similar to any Windows computer and your experience can vary depending on a number of factors. A straight new install (i.e. not backing up from old computers) can be pretty quick, but expect it to take some time. It took me about 2 hours to get up and running after taking into account the large Windows update out of the box. SPECS Here, you’re getting a 12” super sharp display, 256 or 512GB of storage, Qualcomm Adreno GPU, and an 8 core Snapdragon X Plus chip. As with most new Windows laptops, has a dedicated neural processing unit which is a specialized chip to accelerate AI tasks, taking them away from the CPU and GPU. This allows it to process AI tasks on the device, rather than relying entirely on cloud processing. For everyday tasks, it’s superlative. The Snapdragon X chip allows the device to run cooler and extend battery life when (generally speaking) compared to Intel chips. But you are sacrificing some features - namely compatibility - but more on that below. While AI features are getting pushed in all our devices, individual mileage will vary depending on your use of AI features. The most obvious one is the built in Copilot function. The free version allows for conversational AI and image creation. You’ll have to pay a monthly fee to get Copilot integration with 365 apps, as well as the latest AI models for conversations. DESIGN I’ve always been a fan of the Surface line. Like Macs, I think they’re beautiful and elegant products and scream premium. The Surface 12 inch continues that trend and just looks absolutely great. The big design change, if you can call it that, is the recessed pen storage area on the back. I admit I was a little concerned about that because I thought the pen would come off easily, but the magnets are really strong. The hinge is really stiff and the same time, easily movable. It has 160 degree movement on the hinge almost allows it to go from straight up to lying flat. It’s smooth and durable. FEATURES As stated earlier, one of the drawbacks of the Surface is the need to purchase what I believe to be, necessary accessories. The drawback is simply the price on the Surface itself isn’t the total that you will be paying. But putting that aside, you really need to invest in the Surface keyboard and slim pen to really get the most out of your Surface. I have both, and will be referencing them because I think that’s the best way to highlight the Surface’s features overall. The Copilot+ PC is Microsoft’s big push towards everywhere AI and that’s really the star of this Surface (to be clear, it’s not limited to Surface devices). But the Surface has a dedicated neural processing unit that allows the computer to process AI on the device itself, rather than in the cloud. A few things that stick out - again, these are available on any Copilot + PC - is recall, cocreator and copilot. Recall is a somewhat controversial feature whereby your PC takes screenshots of your computer and allows you to conduct a search as to what you might have been doing or what was visible on your screen. This feature is a gamechanger for me, I use it to search through old communications whether it be letters or emails. I use it as a search function across my entire device. Cocreator is hit and miss, but allows you to create images with image prompts. It’s cool, but the novelty wears off quickly. There’s also Windows Studio Effects that allows enhanced video chat quality and filters. But this is all subjective and depends on how often you’re on video calls and whether you have a dedicated setup. It has two USB-C 3.2 ports (with USB4/Thunderbolt support). Either port can handle charging, data transfer, and display port for connecting up to two 4K monitors. It utilizes Wi-Fi 7 (which I guess is future proofing, I don’t have WI-Fi 7) and Bluetooth 5.4. The big feature for me is battery life and the touchscreen. The battery life is phenomenal, in no small part because of the Snapdragon chip. I use this much like an iPad, where I just hit the power button to put it to sleep and then wake it up when I need it. It just always seems to hold a charge. The touchscreen is terrific and very responsive. It’s even better with the sold separately slim pen. I very much enjoyed writing and drawing on the screen with the slim pen, even though I’m not a creative type by profession. While the novelty wore off a little bit, I do enjoy writing and drawing with the pen when I’m just sitting on the couch and reading the news, surfing the web. It’s a fun way of input. DOWNSIDES The big downside is also the Surface’s biggest strength and that’s the Snapdragon processor. While it brings a lot of positives, including snappy performance and very long battery life, you sacrifice a lot of compatibility. Old drivers (mostly printers at my office) are tricky and won’t work, and some software we use at my office isn’t compatible with the Arm architecture. Luckily, there seems to be a concerted effort to expand the Arm ecosystem so hopefully this becomes an absolute non issue. As I’ve said earlier, one of the biggest complaints is that the keyboard and pen are sold separately. I’ll also say, the AI features aren’t unique to the Surface, so the only real selling point is the Surface hardware and form factor. CONCLUSION The Surface line continues to shine. This is an extremely portable, great looking piece of hardware that will go for several workdays. It’s a capable performer, and will tackle 90% of all tasks the average person might throw at it, with ease. It’s just a shame the keyboard, pen, and a charging brick wasn’t included.

The Microsoft Surface Pro 12” is an extremely high quality laptop and tablet 2-in-1 experience; second to none I’d say for Windows computers! Microsoft has very evidently had a lot of time to iterate on and refine the Surface lineup over the years, as it seriously shows! To start, the build and form factor of this laptop-tablet is super premium, and considerably lightweight and slim for the high quality aluminum build - it’s honestly higher quality than almost all laptops I see besides others with aluminum frames like MacBooks! The Surface Pro also has a built-in 165 degree kickstand that handles angling the tablet on surfaces extremely well, and has 2 USB-C ports on-board. If you’re looking for a highly-portable and well-built laptop, tablet, or both, this is one! The 12” screen size is perfect for both a tablet and a laptop, and the touchscreen is highly accurate, especially when using the separate Pen add-on! The screen is also bright and crisp, and in general delivers very well when it comes to any content thrown at it. Windows 11 is also highly optimized to facilitate both the tablet and laptop modes, with many automatic optimizations when transitioning between modes! Something that Microsoft has absolutely nailed with the Surface Pro is the battery life; just wow! Coming from my traditional laptops which are high performance gaming laptops that get 1-2, maybe 3 hours of battery if I’m lucky, it’s extremely luxurious to easily get many hours of screen time without having to plug in, usually spanning across multiple days! The battery seriously elevates the laptop experience! The Surface Pro also performs like you would expect a “Pro” laptop would; always on top of its game! I really have had no issues with any task I’ve thrown at this computer in terms of performance; from light gaming, to internet browsing, to coding and media consumption, everything just works! The Snapdragon X Plus chip and 16GB memory gets the job done! (Note this computer uses ARM architecture). Something that is kind of bizarre is that the Surface actually doesn’t have a fan, something I would usually expect from a computer of this caliber! It can get hot when performing intense tasks, but the heat dissipates well due to the aluminum body and generally isn’t a problem at all with regular, non-intensive tasks. Well done Microsoft! I will also say that owning the keyboard and pen accessories when purchasing this computer is basically a must; they are incredibly well built and integrated with the laptop, so much so that it’s honestly surprising they aren’t bundled together. The keyboard seamlessly clips onto the Surface Pro magnetically, and the pen also magnetically attaches to the back of the Surface where it wirelessly charges. Definitely purchase the Surface Pro and these peripherals together! A few remaining parts of the Surface Pro that are great to have as part of the computer are the onboard cameras, speakers, and Copilot. The onboard cameras are very much usable for things like video calling and Windows Hello sign-in, and the speakers are okay and get the job done, but unfortunately have little to no bass response. Copilot is actually a very capable general-purpose AI assistant, which is awesome to have on your device for things like research, coding, asking questions, etc.! There are also other specialized Copilot functions sprinkled throughout the OS, such as the Recall feature, “Cocreator” in Paint, and more that can help with a wide variety of tasks!

There's so much to love about the new Surface Pro Copilot+ PC 12". Everything from the premium materials to the battery life makes this one of the best PCs that I've used. Copilot: Can we have a heart to heart? Microsoft Copilot might be one of the greatest features in the history of computing and I don't think many people understand how useful it can be day-to-day. Think about how you would normally troubleshoot an issue with your computer. Typically, you would jump on the internet and possibly spend hours reading blogs, articles, or even watch videos searching for a solution. With Copilot, simply launch it from the task bar and type in the symptoms you're experiencing. Copilot not only will do all of the legwork but, like a personal tech support assistant, you can even prompt it to help walk you through the issue. Oh, and it does all of this in seconds. Not only are you getting a powerful computer but you're also getting a personal assistant. It's a game changer for productivity. Battery Life: I was honestly shocked by how long the battery lasted between charges on the 12" Surface Pro. This PC is rated for up to 16 hours - which might be a bit generous but I came close enough with mixed use to make me a believer. Thanks to the Snapdragon X Plus processor, I was able to land somewhere in the 12-14 hour range. As far as I'm concerned, that IS all-day battery life. Due note, you will want to pick up a charger or use one that you already have because this does not come with one - you will need a charger that is at least capable of 27W. Build Quality: Microsoft chose premium materials on this Surface Pro and it shows. The whole body is aluminum and it feels incredibly rigid while being one of the thinnest PCs I've personally used. The kickstand hinges are also confidence inspiring - allowing you to recline the PC however you see fit without movement while using it as a tablet. Screen: The screen, without getting too technical, is brilliant. Rich colors, HDR support, pin-point touch accuracy - I have zero complaints with the LCD on the Surface Pro. I do wish the screen was a tad larger but I typically connect my Surface Pro to an external display if I'm at home or in the office so it's not a deal breaker for me. Cons: There is only one major issue I have with this Surface Pro. CAN WE GET RID OF THE 256GB configuration?!?! Seriously, I understand that some will opt for cloud storage but 256GB is nothing in 2025. If Microsoft want's to lean into cloud storage, then they need to release a Surface Pro Cloud or something to that extent. There is nothing "Pro" about 256GB of storage in my opinion. The windows operating system takes up more storage than I would like. Expect to only have 200GB of usable storage after simply turning it on. The worst part is that you can't expand it. If you purchase this PC be prepared to use the cloud or have external drives at the ready. Summary: As a creative professional, the surface pro was able to handle all the creative software I use on a daily basis while staying cool and perfectly silent thanks to the fan-less design. You do still need to manage expectations with regard to tasks like video editing, but this really is a powerhouse on-the-go. I can't stress this enough - make sure you evaluate your storage needs when making your decision. I would highly recommend the Surface Pro to anyone from students to professionals.

This finally feels like the competition the other tablets needed. This is basically a Windows 11 computer in a slim, light and fairly capable device. Sure, it isn’t going to play the latest and greatest games directly on it, but if you have Xbox Game Pass then you can play them from the cloud just fine on here. But, it does have 16GB of RAM and an 8 core processor, so it is pretty snappy with most things. Just like any other Windows computer, you go through the usual setup and it asks for your Microsoft account. With this, you can then make your tablet look like any of your other connected computers with OneDrive. The first thing I found to be beneficial is that it could see all three of the bands my Wi-Fi 7 router provides, 2.4Ghz, 5Ghz, and 6Ghz with no issues. So, plenty of options there for wireless connections. Then you have two USB-C 3.2 ports that can be used for power at 45W and up to two 4K/60hz monitors with DisplayPort 1.4A over USB. One thing of note, everything is sold separately despite the images you might see. The 45W charger, the keyboard and pen. This is just the tablet device and you will need to charge it. Though the battery does last a good while on a single charge, about 12 hours of regular use, several days of just casual use, you need at least a 27W charger to charge it back up. You can also do all your typing and writing with your fingers, but it makes it into a laptop or drawing pad once you have those. Besides, the device also has a built in magnetic wireless charging indention on the back. It holds the pen super tight, but still leaves a bit of a ledge to catch when sliding in a bag or trying to lay it flat on a surface. Plus, with the pen, it has feedback and is touch sensitive for the artist in you. The kickstand is pretty solid, a bit tight to pull out with the very fine slit for grabbing it, but holds well at just about any angle. Like all Windows products now, you also have the AI Co-Pilot which can help you through a lot of situations. From asking simple questions to asking it to create an image of your imagination. If you need a better way to word that email you were typing up, Co-Pilot can be there to help you. Overall, this is a solid Microsoft Windows tablet. Large enough to be a small laptop, big enough to do just about anything you want, even if it is just to be mobile entertainment. Plenty of battery time to get you through those long trips and plenty of capability to make sure you are on top of your business functions.

I have owned a few Windows based tablets in the past, but they really didn't perform well. I switched to an expensive iPad Pro, but it had battery issues and didn't support every app I needed. The Surface has none of these issues. I have been absolutely impressed by its performance. The Snapdragon processor and 16GB of RAM are a great combo for stutter-free multi-tasking on the go. I easily get 10 hours of battery life without any effort and can stretch it to around 15 hours in casual use. I also love using OneNote on a tablet and it works really well with the Surface. The Surface is lightweight, but very solid. The textured metal case and rounded corners makes it a joy to use in tablet mode, effortlessly portable without adding bulk. The built-in kickstand adjusts so you can position it at almost every angle and is very solid. The Surface also has a built-in inductive charger for the Surface pen if you decide to buy one. The sharp display is another standout feature, enhanced by the Night Light setting. Unlike traditional blue light filters, this one leans more toward a warm yellow hue, making evening use far easier on the eyes. I particularly appreciated the automatic sunset adjustment, which seamlessly transitioned the display for nighttime comfort. I was also impressed by the volume and range of the speakers. While they aren't for hard hitting bass, they are sharp and do not distort at max volume. I finally gave Copilot a try, and I can see everyday uses for this friendly AI! It’s been an absolute game-changer for me, helping with trip planning, math explanations for my high schooler, shopping lists, and even organizing my June vegetable garden. I primarily used the quick reply setting, which made conversations feel fast-paced yet surprisingly engaging, almost like a friendly banter. For more in-depth responses, Copilot also offers two additional modes, giving me even greater flexibility depending on what I need. The Surface has a NPU, which is another processor that handles AI related task, so things like Copilot, AI picture editing, and AI noise cancelling don't impact the main processor. The ventless design makes the Surface incredibly quiet, and it remains relatively cool during everyday use. However, when pushed to the limit, like during video rendering, the device holds its own but isn’t exactly thrilled about it. The top near the camera can reach 125°F, which is worth noting for intensive tasks. With only two USB-C ports, connectivity on the go can be a bit limited, so I suggest a small USB-C adapter and a USB-C dock. When connected to my USB-C dock the Surface has no problem extending it desktop to my 39" monitor. A charger is not included (only a USB-C cable), so getting a dock or adapter is a good idea if you don't already have one. The 256GB of storage fills up fast, so a cheap USB-C drive (or use cloud storage) is also on my list. It is also worth noting that this is just the Surface. You have to buy the Pen and Keyboard separately, but the combo is great and still a really good value compared to an iPad or a bulky laptop.

New hardware always gets my blood pumping and when it's a Microsoft product, it either works out very well, or it's a hot mess. Surface PCs have been around for quite a while and usually, since they're made by Microsoft, they're very well adapted to the Windows environment. Now, this Surface Pro is a bit different in a big, big way. Let's dive into it. At first glance, you wouldn't think that the Surface Pro with its 12" screen is anything more than a pretty tablet. But it is so much more and it starts with its specifications. What stands out is the use of an ARM architecture CPU/GPU/NPU combo. If you're not very familiar with these terms, let me help you out. Windows (and most PCs) have been running on the good old x86 CPU architecture, such as CPUs made by Intel or AMD. The type of architecture used is meaningful as the operating system has to be able to communicate in its own language with a set of hardware that understands that language (I'm simplifying a lot here). There are other types such as RISC, ARM and others. The "CPU" chosen for this Surface is the first ARM CPU I've ever seen used on a Windows device (outside of VM, but that's another story). You might actually know who makes this CPU: Qualcomm. Their CPUs are currently running most of the higher-end Android smartphones and tablets. The model used in this device is the Snapdragon X plus, which is near the top-tier of their offering. It includes different types of processor cores (8 in total), each set designed to handle specific workloads, including graphics (GPU) and AI cores (NPU). The Snapdragon X plus packed in the Surface Pro is actually fairly good. It can handle most tasks flawlessly and can adjust power consumption depending on the load, resulting in lower battery usage, extending the charge significantly. In terms of memory, you'll be granted 16 gigs of RAM and 256 gigs of NVMe storage. For a tablet PC, that's not bad at all, but I would have liked at least twice the NVMe storage as you might hit the limit pretty quickly if you work offline a lot. If most of your tasks rely on online services (Office 365 for instance), this shouldn't be an issue. But a SD card slot would have been a welcome addition. The screen is probably one of the best I've seen on a mobile device. It's beautiful and has gorgeous contrast, the vivid colors and deep blacks are amazing. If I didn't know any better, I would have thought it was an OLED screen. The screen is obviously a touch screen with a great response and it's quite precise. The Surface Pro is very well made and feels very sturdy (the body is a metal alloy). It features the typical built-in stand (I love this feature) and 2 Type-C connectors which can be both used to charge the device using a 45W charger. I recommend that you get the charger made by Microsoft to avoid issues later on. The sound is good for such a small device as well. Everything is not all rainbows and butterflies. I have had two applications that wouldn't run on the Surface Pro. It might still be that Microsoft needs to work on compatibility a little more to get everything to run properly on an ARM CPU. Also, when the CPU switches between efficient and performance cores, you can sometimes feel a little drag. It's not a lot, but it's noticeable. Last but not least, the battery holds a decent charge but it drains a bit too fast when you use CPU heavy software. In conclusion, I was impressed with the Surface Pro. Adding the keyboard and most importantly (for me at least) the stylus turned this portable device into an excellent, on-the-go graphics design and drawing tablet. It can handle most jobs, but falls short in terms of gaming (it really can't handle much more than simple 2D games). But this is a productivity workhorse and if that's what you're looking for, you won't be disappointed. Nice job, Microsoft!

I initially wanted the Mircrosoft – Surface Pro – Copilot+ PC – 12” Touch-Screen – Snapdragon X Plus- 16GB Memory – 256GB UFS – Device Only (Latest Model) – Platinum to use as my primary tablet for art. It turns out that it is way more useful and can be a laptop tablet in one. The Surface Pro is very light and has a long battery life. Taking it on the go is nice because it's so easy to bring it with the keyboard and pen all in one. I can use it throughout the day and charge it for a couple hours in the evening and it’s good to go. The Surface Pro is lighter than my ipad, BUT it has been next to impossible for me to find a protective case for it... (Probably because it is still so new). I will keep looking. Luckily, the keyboard that coordinates with the surface pro acts as a keyboard/protective case in one. The Surface Pro stays cool when I use it for standard functions and for drawing. There is not a fan to add noise or bulkiness. I have noticed that when I am playing Roblox it heats up some on the upper half of the Surface Pro. If I’m not using it for gaming, then it is fine. Microsoft Copilot has been very useful too and it’s easy to access on the keyboard or the Surface Pro’s lower tool bar. I added a new art app that was confusing and not very user friendly for beginners, so I used Co Pilot to get info on how to access the brushes that I downloaded. It worked like a charm. There are 2 USB-C ports on the Surface pro that can be used for charging, etc. I do have a multiport adapter that I can use if I need additional connections. That should be kept in mind if this Surface Pro is needing to be connected to anything other than a USB-C.

About the Microsoft Surface Pro This version of the Microsoft Surface Pro is set up with Copilot+ PC. It has a 12 inch touch screen, Snapdragon X Plus Processor, 16GB of memory, and a 256GB solid state hard drive. What it Comes With It’s a really short list: one USB-C charging cable (USB-C to USB-C) There’s no power block (which is a pet peeve of mine). You’ll have to purchase one, and the one that matches this tablet is a 45W. Other accessories such as a keyboard, pen, and screen protector can be found separately. The Set-up The set-up process will look really familiar if you’ve previously purchased a laptop or desktop using Windows 11, because that’s mostly what it is. There are some additional things such as facial recognition and Co-pilot once you get into it further. Then, from there, you can install other apps. Features • Powerful Processor – It does seem to load things quickly and performs tasks well. • 256GB Solid State Hard Drive – Fast loading drive. It is small, and I would like to have more space since it’s shared with the operating system. • Built-in Speakers – There are built-in speakers which provide audio, but are not anything I found wowing. • 12” Screen – Screen picture quality is good as I expected. The 12 inch size for me provides enough screen while being easily portable. I think it’s just right. • Kickstand – There’s a built-in kickstand on the back which is handy. Only disadvantage of this is if you use a protective case for the tablet. It probably wouldn’t work with it. • Magnetic Hold for Pen (sold separately) – There’s a magnetic spot on the top backside of the tablet to hold the pen. It does seem to hold the pen pretty securely and it automatically keeps the pen charged. The problem with the design is that the pen sticks out from the tablet since it’s not fully recessed. You could possibly knock off the pen if you bumped it just right and lose it. Also, it doesn’t lay fully flat on its back with the pen attached. Additional Observations • Feels like a PC – While it’s in the shape of a tablet, using it feels like a PC. The operating system is Windows 11. You get all of the benefits and the disadvantages of Windows 11 on the tablet. • Set-up Experience Wasn’t Great – Windows didn’t listen. During the set-up, there’s a point where it asks you if you want to set it up as a new PC. That’s what I did, but Windows decided to set a bunch of shortcuts and One Drive items on my desktop screen. Not what I wanted or told it to do. • Copilot Doesn’t Work Properly – I can’t get the AI program to work how it should. It’s pre-installed. I even checked for updates. During setup it tells me that I can speak with it, and gives me a list of websites that “work with Copilot”. I tried to tell it what I was looking for and had no response. Had to type everything in. I verified that my microphone was allowing Copilot to use it, and can even see the microphone flash as it listens to the cadence of my voice. It just doesn’t respond. • App Store – Apps must come from the Microsoft App Store. While there are a lot of things on the MS App Store, some of the things I wanted are not on there. They are available on other app stores designed for other operating systems. I find this a little frustrating. • Facial Recognition – I set up the facial recognition, and it worked for about a day. Then Windows required me to set up a typed PIN. Now I have to type in the PIN instead of letting the facial recognition do what it’s designed to do. Not sure what happened. I’m giving the Microsoft Surface Pro 3 stars. I think that it has all of the power and tablet tools that are required for a high-end tablet, but I feel that the Windows 11 operating system causes this to feel labored. If you want something that runs like a PC in tablet form, this may be up your alley. If you want the easy tablet / phone interface that tablets are known for, you may want to look at something else.

Compact, quiet, and capable, the Surface Pro 12 is a polished entry‑level Copilot+ Windows 11 device ideal for students or professionals on the go. But its upgraded Pro 11 sibling often delivers better value and performance at the same price. Go for the Pro 12 if portability matters most—but if raw specs and accessory compatibility matter more, its slightly larger predecessor may be the smarter pick.

I have had Surface tablets here and there in the past but always found them to be too heavy and bulky to use as a tablet, which made the form factor pointless for me. The new Surface 12" though is finally light enough to use as a tablet without sacrificing battery and performance like the Surface Go line did. Also, it is big enough for a comfortable keyboard accessory, which was also a downside of the Surface Go. All in all, I am enjoying this device.

I was trying for a long time to merge consumption device and work device. I was hoping iPad Pro will be an answer, but it is directed to consumption mostly. This device is the step in right direction. Windows 11 needs to be more touch-friendly, but hardware is here.

My daughter loves this laptop!! Needed a note taking laptop for the start of high school. Detachable keyboard makes it a comfortable option for taking notes with her stylus. Sturdy magnetic connection for the keyboard and pen that automatically charges when attached!!

Best buy makes it so easy that it is hard not to buy it. The surface pro is the best solution for those who prefer the windows enviroment and the comfort of a tablet

I just love my new Surface Pro 12”, I use it all the time at home. Best Buy provided fast and secure shipping and great service. Thank you!

Excellent device. Just what I was looking for to replace my Surface Go 2. Very light and much more powerful than the Go line of Surface devices. Excellent device for on the go.

Really good for people that are in college easy to take notes and easy to take it where ever you go

Pretty decent little unit just wish it came with its own charger and had more ports

Good computer, strong processing power. Light and sleek as well.

Great computer, clear, lightweight, —-getting used to windows 11