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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 333 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 333 reviews
  • Rated 5 out of 5 stars

    Outstanding Tablet/Laptop Combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All aspects of this unit are high quality and performs great with the optional keyboard and mouse. It is a fully functioning Windows 11 system that can be easily used as both a laptop and tablet. The only complaint is the small size of the internal SSD but, with the two USB-C ports, an external SSD can be easily used. Highly recommend this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro Snapdragon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school, was hesitant bc I’ve always been a Mac person but I actually use this way more than I expected & have hardly touched my Mac since. I love the notes/writing feature on the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipad but a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pen is pressure sensitive! Worked amazing for school work as a college student, wanted an ipad with windows capabilities and this was well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An incredible laptop at Best Buy. It's lightweight and powerful. Recommended for office and personal tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome for everything I need and I love the color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super smooth! I love the copilot feature. It's just super sensitive be sure to buy a case and screen protector. It is costly to repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer for Senior Adult

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    'very nice new computer. Easy to use and set up. I like the size as it fits well in my room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am Loving the new surface pro! It’s reliable and fast. Definitely worth the price!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer / Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has more than enough power for the day to day stuff. Don't expect great performance if you plan to play games, you can but at lowest settings and it may lag and low fps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this as a tablet/laptop. Have not had any issues. Be prepared to have a charging unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for College Students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop has never been as fast as this one. It's quick, comfortable, and easy to use on the go or anywhere. Best purchase of my life! Love that it feels like a tablet and is quick as a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great work/life/school computer. My wife loves the color and having matching accessories is a huge plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good :)

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great so far, and autopilot is amazing! Don’t be scared of the bad reviews, it’s really convenient and the dual modes work really well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Form and Function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and quick response time. Overall, nice visual aesthetics, good battery life and copilot increases the intuiveness of productivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Key Pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    likes the PC much better with the key pad. Not only is it easier to use (for a senior) it also protects the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft - Surface Pro - Copilot+ PC - 12" Touchscreen - Snapdragon X Plus - 16GB Memory - 256GB UFS - Device Only - Platinum is a great PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GailB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am liking my new tablet because it is very similar to my last Windows tablet. I appreciated the help that I received in getting my data transferred from old to new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works wonderful!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how little noise it makes when you type!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft surface pro works as expected. Bought the keyboard and stylus also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SURFACE PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT QUALITY AND LOOK! THE SURFACE PRO IS EXACTLY WHAT I WAS LOOKING FOR.

    I would recommend this to a friend