Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,327 reviews
Rated 5 out of 5 stars
Great Buy
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This really does the job and it’s compact and easy to use. I would buy this again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easily mobile and really usable as computer and as tablet. I have had it for a couple of weeks and really love it. There seem to be ARM versions of the software I need to install, so no problem there yet. The BestBuy sales team was very helpful in making this an easy sale. Matt Nelsen was particularly knowledgeable and helpful in finalizing our sale.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is just what I needed for work. Working as a mechanic can get messy but the quality of the computer is perfect! The size is perfect for travel too!
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's great it's like having a computer in the size of a large tablet. But easy to maneuver as well. Also I was able to easily transfer everything from my laptop to my new surface pro
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had an old surface from college that still works well but does not fit the requirements of my graduate school. I’m now nearly 8 years from the other one and I just got this new one. The quality has only improved and I love it just as much if not more than the old one.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a fantastic laptop, had it for a few years now. Make sure you’re okay with this surface version over the normal laptop. You cannot adjust the angle of the screen very much like you can with a laptop.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Surface Pro Snapdragon + 10 Core seems responsive and the display is sharp and crisp. This is a big jump from Surface Pro 2 which works fine but Windows 10 will not be supported. Many changes with Windows 11 and doesn't seem very intuitive. Geek Squad transfer of files and programs was terrible. Had to bring them a cable they said they had, assured me the computers would be ready for pick-up 3 days later and waited an hour after my appointment as they were not finished transferring. Upon checking the new Surface Pro the files couldn't be located so spent another 2 hours as Tech support remotely located the files. After this only half the files and programs were transferred. I ended up buying EaseUS ToDo PC Trans to retrieve the files.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my surface. This tool brings my entire office everywhere I go. I cannot imagine doing my job without being able to access my whole desktop discreetly and in a fashion that is acceptable in most office settings.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an awesome product. I come from a strong belief that only an Intel processor based machine can solve my needs and I’ve always kept my minimum requirements at Core i7 level. I bought this model with lots a skepticism and I’ll not shy away from saying how much I could’ve been wrong. The machine performs like a breeze. Though I’ve had it for only one day so far, I’ve felt no difference switching from Surface Laptop Studio to this one in terms of performance or accomplishing my tasks. I use Adobe Photoshop and Lightroom heavily and happy to see an Arm native apps. Look forward to Adobe for an arm native Lightroom classic. Still more time to spend with this machine and get the feel for it. So far I’m loving what I’m seeing.
This reviewer received promo considerations or sweepstakes entry for writing a review.
100% worth the cost. Kind of pricey but don’t regret the purchase. I use it for work pretty much all day and have had zero issues. The screen is beautiful as well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded from a surface pro 6 to an 11. It works just as my previous SP did but faster and more capable and with a longer lasting battery. I got the 32gb /1TB machine. The OLED screen is also sharper and brighter. I love the light weight and portable nature of the machine. All in all a very good purchase especially since it was on sale.