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Customer Ratings & Reviews

Your price for this item is $499.98

Customer reviews

Rating 4.5 out of 5 stars with 47 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the Surface Slim Pen and Pro Flex Keyboard for its comfortable typing experience, slim design, and larger trackpad. However, some customers find the price to be quite steep and have experienced connectivity issues with the keyboard.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-47 of 47 reviews
  • Rated 5 out of 5 stars

    Surface tab plus keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described,smooth transaction and fast delivery! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect not just on surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just perfect. awesome keyboard all works including it’s backlight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard makes the surface pro so much easier to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Experience – Missing Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Microsoft Surface Slim Pen (2nd Edition) and Pro Flex Keyboard along with a Surface Pro tablet from Best Buy. However, when I opened the box for the keyboard and pen, it was completely empty—none of the items were inside. I immediately went to the store to resolve the issue, expecting assistance. Unfortunately, the store manager was completely unhelpful and refused to replace the missing items or issue a refund. Left with no other option, I ended up returning the tablet alone since I couldn’t use it without the accessories. This entire experience has been incredibly frustrating and disappointing. As a long-time customer, I expected better service and accountability from Best Buy. Instead, I was left with financial loss, wasted time, and no resolution. I strongly recommend being cautious when purchasing from this retailer, especially high-value items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea but it constant'y doesn't work. I will be returning it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Durable Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface keyboard with pen is nice to have if you use WORD to type documents. It’s durable and detaches very easily from the surface I-Pad.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless does not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to get the keyboard working wirelessly after rolling the magnets back.

    No, I would not recommend this to a friend