Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the controller's appealing color and design, highlighting its ease of use and comfortable feel. Positive feedback also emphasizes the controller's high-quality build and reliable wireless functionality. However, some users reported issues with the joysticks and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 319 reviews
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Girls are having a great time with there's. They both have the same exact color that way no agureuments. There wireless that's a plus!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Joystick

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the original black one. The buttons were sticking. So we bought this one and so far there have been no issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Michelle,

      We're glad that you're enjoying your new Phantom Magenta Xbox wireless controller. Thank you for sharing your thoughts, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    The Phantom

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is BEAUTIFUL. It looks was better when its on your hands. The bottom part is dark magenta. I literally love this color.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    The xbox standard

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft wireless controller is as advertised. I would recommend getting the branded controller and steering clear of knockoffs.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the new color!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my controller for a really long time and needed an upgrade. I absolutely love the color and it is a great overall controller!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Great controller for xbox

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pulled right up for curbside delivery and had it within minutes. Great controller and looks fantastic. No complaints whatsoever.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Paul,

      It's great to hear that ordering and picking up your Phantom Magenta Xbox wireless controller was so easy via curbside pickup. We're glad that you're enjoying it and hope that you have a lot of fun playing games with your new Xbox controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox wireless controller! It was very simple to connect it to my iPad and use it for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome color design!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package was easy open and only requires you to snap in the included batteries. Controller works great and feels very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got as a gift for my girlfriend and she loves it. Typical xbox controller, awesome colors and love the opaque plastic at the top

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Matty,

      Thanks for sharing how much your girlfriend is enjoying her new Phantom Magenta Xbox wireless controller. It's great to hear that she's loving its cool design and rich magenta hue. We hope she gets a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller looks nice and feels good i got another one just cause I like the way this controller looks and feels

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Solid and pretty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid controller and very pretty, I've dropped mine a few times now and nothing bad has happened to it. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All phantom controllers are great. But this one by far has the best color fade. It’s looks great and works like it should.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Gorgeous!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolutely gorgeous addition to my controller collection! So glad I bought this.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    just like the original, but in color!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plays games the exact same as standard black controller. Microsoft made and works well with Xbox One X. Loved by all!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Pretty Magenta

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This limited edition color is so nice! I am a fan of the phantom series. This one is really nice and colorful!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller it’s very smooth. The color is a plus. I would recommend this controller to anyone. Enjoy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, fun for just you or the entire family. Would definitely recommend to friends and my family.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    This is a great color!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just like the other wireless controllers we have. I love the color. No more fighting who uses whose!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome color

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really only bought this because of the color, which is awesome. Works the same as a white xbox one controller.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller. Don’t buy scuff

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I love the color. I ordered it off the Best Buy app and it arrived to my front door in 2 days.

    I would recommend this to a friend
Sponsored