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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 319 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the controller's appealing color and design, highlighting its ease of use and comfortable feel. Positive feedback also emphasizes the controller's high-quality build and reliable wireless functionality. However, some users reported issues with the joysticks and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 319 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is purple and it amazing . I love the feel to it . It makes u feel like u really there

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color of my new controller. It works awesome and it worth the extra money spent for the cool design.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely love the new phantom color, I'm hoping they keep doing this even after the xbox series x come out.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller great quality. It is a lil darker than the photo but i still love it

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to play games on my Android phone and it has been awesome way to kill time when I am out and about.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color of this controller. I have purchased many over the years and this is one of my favorites!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife, and she loves the color. Now it’s easy to tell our controllers apart!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised at how nice this actually looks in person. The picture doesn't do it justice

    I would recommend this to a friend
  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    High quality. Easy to connect!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my new laptop to play Fortnite. Works perfectly. Easy to connect to laptop and XBOX One.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joshua,

      Thanks for letting us know how easy it was to connect and use your new Phantom Magenta Xbox wireless controller with your laptop and Xbox One. We're glad that you're enjoying playing Fortnite with it, and we hope you win a lot of matches using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Functionality

    Rated 5 out of 5 stars

    Literally Does What it’s Meant for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reminded me of my gameboy color growing up. 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Favorite color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color, texture and look of this controller is amazing! It feels and looks premium. Highly satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet controller! Bought this controller to spice up the collection. The colors are so cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vert nice color. Suspect Xbox button.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller looks great and all the main buttons work as expected. I use it with PC, so I hardly need the Xbox button, just to make windows recognize it. But the Xbox button seems to stick down and not always work the first time. Doesn't take much to make it pop up and look normal again, but I do worry about the longevity of this controller a little more then if it just worked. Bought this because of stick drift in my white and black xbone controllers, guess that's the new big thing going around even though I've had it with my dualshock 4 too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Doug,

      Thanks for sharing your experience with your new Phantom Magenta Xbox wireless controller. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so if you continue to experience an issue with the Xbox button, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Love this controller. I would recommend this controller to anyone. Love the purple.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Anne,

      Thank you for recommending the Phantom Magenta Xbox wireless controller! It's great to hear that you love its cool magenta hue. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Phantom collection

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to collect unique controllers this one is good buy. Its part of the phantom series.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Excellent looks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful, works well as it should, and there's even a little extra texture on the hand grips

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful color scheme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purple scheme is really beautifully implemented on the controller, with a transparent gradient.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller. The color is beautiful & there’s some sort of grip on it. Feels really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Best looking controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It not only looks nice in pictures but it still looks amazing in person too. My brother loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Love the color!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works as expected and it look really good. A nice change from the standard colors.

    I would recommend this to a friend
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