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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 74 reviews

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99%
would recommend
to a friend

Customers are saying

Customers commend the Xbox One S 1TB Gears 5 Console Bundle for its ease of use, impressive 4K capabilities, and the included game. Many appreciate the system's performance and excellent picture quality, finding it a great value for the price. The bundle's overall positive reception highlights its appeal as a complete entertainment package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 74 reviews
  • Pros mentioned:
    4k

    Rated 3 out of 5 stars

    Everything great except Gears 3. - Help!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is great with 4k. It is a great value it comes with codes to redeem the 5 games of GEARS OF WAR so far. The loading times are a bit long but you can be ok with that. I would give a 5 star review but in my case the code for GEARS OF WAR 3 DOES NOT WORK. it says I have to change the language to be able to download it . I tried multiple things but it gives me the same error always: DOES NOT ALLOW ME TO INSTALL IT. I already own a PS4 and basically bought it to play GEARS so I was very excited about playing the whole saga and since i can't install the 3rd one i'm thinking about returning it. OTHER THAN THAT EVERYTHING WORKS GREAT. PD: IF SOMEONE KNOWS HOW TO FIX THIS PROBLEM I REALLY APPRECIATE IT

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that you're enjoying your new Gears 5 Xbox One S, but sorry to hear there's an issue with your Gears of War 3 digital code. We recommend troubleshooting the problem with Xbox Support here: https://aka.ms/AA4w2zb

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love it and it has all games included a great deal for the whole package and looks great when fully set up

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled to hear that your sons are enjoying their new Gears 5 Xbox One S! It's great to hear that it looks and plays great, and we hope the entire family has a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Value

    Rated 5 out of 5 stars

    Truly a Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best way to jump into Xbox One! The system is great, and to my surprise easy to set up and navigate. But then you get 5 great games!!! If you bought these games separately it would cost more that the price of the system, and the come with it! This is the best way to get a great value!

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works flawlessly and the Gears of War 5 bundle has given me plenty of gaming to absorb in between weekly Destiny 2 refreshes. The native 4K resolution and ability to use this system as a source for 4K UHD movies is fantastic. While it's not quite as good as the XB1 X, this system makes a solid streaming media center and gaming platform for the family.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're a fan of your new Gears 5 Xbox One S bundle. It's especially great to hear that you're enjoying it as a 4K UHD Blu-ray player as well as a top-notch gaming machine. We hope you get a lot of use out of it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    really really Suprised

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I copped this because I really want one. I instead got a ps4 and i still wanted one and came back around for it. I love the controller as always xbox looks out, the game play is great but the os and menu take s a step back from ps4, the why it all looks it doesn;t feel smooth, I am still playing and checking everything out so we shall see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic if you're new to gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my birthday with the intention to start the Gears series but instead ended up with plenty of other games I've had my eye on for a while. Frame rates are a little choppy in some games and it does run hot sometimes on bigger games but its nothing that I'm not already used to from my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Xbox box one for many many years. Needed to get my system upgraded and align the technology to my current TVs. Great picture quality and runs great. Relatively easy process moving everything from the old Xbox to the new one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brandon,

      Congratulations on upgrading to Xbox One S! We're glad that the process was easy and that your new Xbox is working well for you. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Value

    Rated 5 out of 5 stars

    It was surprisingly easy to setup users so everyon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money. Kids really enjoying new toy. It was easy to setup and get up and running with the various games. Very user friendly

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Natty,

      We're thrilled that your family is enjoying its new Gears 5 Xbox One S! It's great to hear that it's been easy to set up and use, and we hope everyone has a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, does not overheat, games that come with it are great

    I would recommend this to a friend
  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bundle for the value. Could add a charging battery

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you consider this Gears 5 Xbox One S bundle to be a great value. If you're interested in investing in a rechargeable battery pack for the included Xbox wireless controller, we recommend the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge and can be fully recharged in under four hours. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome gaming system

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device. It is very easy to use. It looks great. It is made of quality materials and should last for a very long time. I would recommend this product to anyone. It’s a great gift option for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice if you aren’t breaking the bank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t have as much power as the one x or the ps4 pro, but it still is able to handle the workload of modern games. Load times can be an issue for more demanding games, but if you can look past that, this is a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hours of fun for the entire family!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! When I bought the system-they had a sale going on where you got extra accessories at a discount. I got just what I needed and it was cheaper than the sale bundles that are advertised out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moving on Up...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving on up to the Xbox One S 1TB has been a HUGE IMPROVEMENT IN GAMING for us.... Can't believe we waited this look... graphics, system, interface, control inputs...everything is markedly better.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    XBOX In 4K!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think I would see the difference in my old Xbox and this one but I was wrong! Playing NBA 2k In 4K adds to the fun and was definitely worth the upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox one S is great. The picture in 4K is great and it is nice to have a 4K DVD player. Gears of War that came with it is also great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bobby,

      It's great to hear that you're enjoying your new Xbox One S! We're glad that you're a fan of its built-in 4K HD Blu-ray player as well. We hope you have a lot of fun playing Gears 5 on it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Play every day

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since buying, have played almost every day and it was a deal to get all Gears of War games included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great, no issues with it. Enjoying it almost every day, games and streaming. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great system ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the ps4. Parents do your kids a favor and buy this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great console bad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the console in store. They didn't have it in stock. So we had it shipped to the house, no big deal. The day we were suppose to get the console it said shipping was delayed as in it never left the warehouse. Arrived next day. Fine. Made sure the Xbox was at least in the box then rapped it up cuz it was a present and didn't want my child to see. Open it up Christmas no Gears 5 bundle codes or the 1 month Xbox live code. Message best buy help center told them the story said i had to call. Called get transferred 3 time and still get told I have to wait 24-48 hours for a code master to email the codes to me

    I would recommend this to a friend
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