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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.8 out of 5 stars with 1146 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers frequently mention the excellent game selection, including the bundled Star Wars title, and the console's affordable price as major pros. Positive feedback also highlights the ease of use and setup process, along with the console's performance and storage capacity. A few customers noted that only one controller is included and some experienced issues with controller connectivity or backwards compatibility with older games. Some users also mentioned occasional overheating concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,146 reviews
  • Pros mentioned:
    4k, Price

    Rated 5 out of 5 stars

    Great deal if looking for easy upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the same Xbox One system since it's release and finally decided to upgrade to something offering 4K. I know the next Xbox should come out next year so this was a great deal to make a short term upgrade at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for any gamer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the Xbox one X in my living room, but I also have 3 children that use it as well. I picked this up so I can play when I want to. I was worried about the graphics and the speed, but it has handled several online games and offline high graphics games just fine. Great bargain for only $200! And Xbox has made it easy to use two systems on the same gold account in your home. You do need two copies of the games to play together, but that’s not such a big deal these days with Xbox giving out games each month for free. No issues with the S model so far. And the 1 TB hard drive handles plenty of large games with ease.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the S to replace my current Xbox One, for 2 reasons! I did not want to pay for a 4K player and wanted to experience 4K gaming or something close to it. Very happy I did, with a minor upgrade. I replaced the supplied HDMI cable with a 4K HDMI 2.0 high speed 120Hz supported cable and saw a huge difference in the games and movie quality. I highly recommend getting a good HDMI cable.

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    I'm backkkkkkkkk!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't ever owned an Xbox, but after having left gaming for over 2 decades, I was feeling the itch. What put me over the top was being able to expand my home with an additional PC, replacing my DVD player, and alternative streaming using a Microsoft platform device. Yeppers, it handles all of this... quite well I might add. The look of this version is really elegant and blends in quite nicely in my living room. Power is plenty, graphics are killer, and it came with a phenomenal game that I am still trying to complete!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Xbox 1 s mainly to use as my media player. I wanted to have something in my living room that would cover everything that I needed. I can now stream Sling TV with xbox 1 s, I now have a 4K UHD dvd player with xbox 1 s, and my YouTube and Netflix. I actually wish now that I bought 2 of them so I could have 1 in my bedroom lol. Cool that I got Jedi Fallen order, I installed it on my xbox 1 x in my gameroom/Mancave. Lol.. Overall I'm very happy with my purchase and if your looking for a all around media player plus gaming xbox 1 s is all you'll need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing visual and audio!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great quality, to me best of the xbox series especially if you have a 4k tv! Easy setup and easy to use. Walks you through everything to do

    I would recommend this to a friend
  • Pros mentioned:
    Game, Price

    Rated 5 out of 5 stars

    Fun system!! Great game!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works great! Great value with the game . If you’re a Star Wars fan this game is a must have!

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 4 out of 5 stars

    Great System Alternative to PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for Christmas and he is pleased with it. He likes it as well as his playstation. Was easy to set up and use. Only complaint is the batteries in the wireless controller died after about 2 weeks of use. Seems to run faster that PS4 and my son says it has better graphics.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted that your son is pleased with his new Xbox One S. If it seems like he's going through batteries quickly, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. It offers up to 30 hours of battery life on a single charge. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value at an amazing prices saved $100 with sale. Super fast shipping 2 days. Kids absolutely love it. It was so easy to set up!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    replaced an Xbox 360

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girls really like it better than the Xbox 360 we replaced. Set up was easy. Cons: can't be connected with the Xbox 360 Kinect, and some of the 360 games don't work on the Xbox One. I wish Xbox would come out with more gender neutral games like PlayStation does.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that your daughters are enjoying their new Xbox One S! It's great to hear that it was easy to set up and get started gaming, too. If you're looking for games suitable for everyone, we first recommend trying out the trial membership for Xbox Game Pass that comes with this bundle. It gives you access to 100+ great Xbox games, including brand new exclusives such as Ori and the Will of the Wisps, and offers an excellent way to sample a variety of different games. We hope your daughters continue to have a lot of fun playing with their new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game, Price

    Rated 5 out of 5 stars

    Great deal! $60 game included!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a friend after purchasing one for myself. The price was excellent and it included a new hot game worth $60!

    I would recommend this to a friend
  • Pros mentioned:
    Game

    Rated 5 out of 5 stars

    Great system to do what I want with flexibility.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to use discs and Digital storage makes this a great balance. Star Wars Jedi: Fallen Order is a great game.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Price

    Rated 5 out of 5 stars

    best bundle

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this bundle especially for the price i got it for and know i have a 4k player as well which is awesome

    I would recommend this to a friend
  • Pros mentioned:
    4k, Price

    Rated 5 out of 5 stars

    Great bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4k and UHD visuals awesome game as well All around great system at a fraction of the xbox x system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox One Still Has Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't pass up the $199 deal on the XBox One S 1TB with Fallen Order Deluxe Edition. Haven't looked back since purchasing it. I was up and running in about 3 minutes and playing Star Wars in about 5 hours. Pretty fast considering what a hefty download the game is. All games look great on my 4k TV. And I'm pleased with the deals Microsoft has been offering for Game Pass this holiday season. I won't be paying anything significant until like April.

    I would recommend this to a friend
  • Pros mentioned:
    Game, Price

    Rated 5 out of 5 stars

    Great console at a Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this. Bundled with a fun game as well. Would recommend to all wanting this gaming platform.

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Controller

    Rated 4 out of 5 stars

    Fun Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a 4K/Blue Ray player. I still don’t like that you need batteries for the controller with all this technology available. I was expecting to have a live game instead of a download though. Overall happy with the purchase.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying your new Xbox One S bundle. If you'd like to make the included Xbox wireless controller rechargeable, we recommend investing in a rechargeable battery pack such as the Xbox One Play & Charge Kit. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-one-play-charge-kit-black/9008298.p?skuId=9008298

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Game, Price

    Rated 5 out of 5 stars

    The console and the game are GREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for an xbox that also plays 4k bluray and an awesome game that I ended up 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, great speed and storage, all around great product for occasional gami

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Game

    Rated 5 out of 5 stars

    Way better than PS 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped my daughter get through quarantine was simple to set up and Xbox has the best games

    I would recommend this to a friend
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