Customers frequently mention the excellent game selection, including the bundled Star Wars title, and the console's affordable price as major pros. Positive feedback also highlights the ease of use and setup process, along with the console's performance and storage capacity. A few customers noted that only one controller is included and some experienced issues with controller connectivity or backwards compatibility with older games. Some users also mentioned occasional overheating concerns.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,146 reviews
Rated 5 out of 5 stars
Great for everyone especially young kids
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would always recommend an Xbox one these days over anything else for a kid in middle and high school for one reason alone and that’s the game pass. You pay a fee a month and have so much access to many many games and it’s perfect if you don’t have steady income coming in but besides that point the S is a great console, runs great and looks great and it’s a 4K blu rays player which is a plus if your into movie buying, only thing I’d change is the color of the thing but it’s a great console at a great price with an amazing game included and it comes with a free month of ea access, Xbox gold and game pass
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey there,
Thank you for recommending both your new Xbox One S console and Xbox Game Pass! We're glad that you're enjoying the convenience and value of both, as well as the built-in 4K UHD Blu-ray player in your new Xbox, and we hope you have a lot of fun with them.
Happy gaming, Chuck Xbox Customer Care
Rated 4 out of 5 stars
Good but weak.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ok I’m going to be honest. The Xbox One S is a great console. Especially with Game Pass. Setup did take a bit since it had to update. Afterward it will ask you to login or create a account. I recommend using the Xbox app for this. Then you enter all the codes that came with the console. After setup your introduced to very cluttered and sometimes laggy UI. But once you learn how to navigation it’s bearable.
Controller is rather comfortable. The batteries that came with the console still have charge to this day. Now that you have all that out he way, you start to game......this machine is very weak. Extremely weak. Star War looks bad and stutters a lot on the XBOS. I tried a older title like Battlefield 4. Same, looks bad and runs alright. It’s like MS made it this bad so you can return it and buy a Xbox One X. 360 games look and play better but that’s because it’s running in better hardware.
Now I don’t know how Microsoft did this but the sound is so much better then PS4. Everything sounds crisp and clear. I’m actually very surprised by this. You will not be disappointed with the sound quality coming for the XBOS.
Now games still run and you can play them. But you will be playing them on the weakest machine with low graphics and bad frame rate. The apps like Netflix and Disney+? I don’t have anything to say about the apps because well I use Netflix and Disney+ on my tv.
One thing I don’t understand is.....why do I have to download a Blu-ray player app to play blu-ray movies???
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey Nelson,
Thank you for sharing your thoughts on your new Xbox One S. Feedback like yours is important to our teams for developing the next generation of gaming hardware and content. We're glad that you're enjoying it for the most part, and hope you have fun with your new Xbox console.
Happy gaming, Chuck Xbox Customer Care
Pros mentioned:
Price
Rated 5 out of 5 stars
Awesome console
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Xbox one is a great console. I enjoy playing my favorite games in it. I would highly recommend this for gamers looking for a gaming console with a fair price.
I would recommend this to a friend
Pros mentioned:
Game
Rated 5 out of 5 stars
Awesome system
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've always been more of a PS system fan but this X Box is great. Easy to navigate through and Fallen Order is absolutely awesome! Fantastic game and anyone who is or isn't a Star Wars fan will love this game
I would recommend this to a friend
Pros mentioned:
Game
Rated 5 out of 5 stars
Xbox at its best!
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Probably don't need to convince anyone about getting an Xbox, especially with the Fallen Order. Awesome machine and the game is primo. You won't be disappointed. It is Xbox at its finest!
I would recommend this to a friend
Cons mentioned:
Compatibility
Rated 5 out of 5 stars
What’s not to love
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve never owned anything else and have always loved the Xbox. I have a bunch of old games that I really enjoy playing but they don’t work on this one. That’s my only complaint
I would recommend this to a friend
Cons mentioned:
Compatibility
Rated 5 out of 5 stars
Awesome system
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to replace a dead Xbox 360, what a great upgrade! The only downside is that not all of our 360 games are playable, but it's not a deal-breaker. The graphics are outstanding!
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey there,
We're glad that you're enjoying your upgrade to Xbox One S for the most part. While Xbox One S is backwards compatible with hundreds of Xbox 360 and original Xbox games, not all are available. Discover the full list of backwards compatible games here: https://xbox.com/backcompat
Hope that helps, Chuck Xbox Customer Care
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great gaming system.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my grandson. He was able to set it up and use it without any problems. Seems to play the games easily. Colors, sounds, motion are all good. He indicates it is a good system.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
Thank you for sharing how much your grandson is enjoying his new Xbox One S! We're delighted to hear that setting it up and getting started playing was a problem-free experience, too. We hope he continues to have a lot of fun with it.
Happy gaming, Chuck Xbox Customer Care
Pros mentioned:
Price
Rated 5 out of 5 stars
Best Console and truly a Best Buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price and they have games for all ages. This one came with the new Star Wars Fallen Order and 2 months of Xbox Game Pass & Xbox Gold & EA pass. Combined savings of about a hundred dollars.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
A solid entry level console
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this on Black Friday with a nice discount. The availability of GamePass on Xbox makes it the best console to gift to a beginner. Incredible value given the vast array of games available.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey there,
We're thrilled that you got a great deal on your new Xbox One S bundle. Thank you for recommending Xbox Game Pass to beginner gamers as well. With 100+ games to choose from, it offers an excellent way of trying out a wide variety of games, including brand-new Xbox games such as Gears 5. We hope you have a lot of fun with your new Xbox.
Happy gaming, Chuck Xbox Customer Care
Pros mentioned:
Game
Rated 5 out of 5 stars
It’s an Xbox one S
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I mean what else can I say about the one s that you don’t know already? It works great and having fallen order come with it makes this even more worth getting. Great system and great game!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Hard to go wrong with this
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I picked this up during the covid19 pandemic as something to help pass the time. Easy process all around - from online purchase to being ready to play with friends online. Only downside was that the xbox one x was on sale for the same price but out of stock and couldn't be shipped, so I went this route. Other than that, happy with this purchase.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hey Jimmy,
It's great to hear that you're happy with your new Xbox One S bundle. Thank you for sharing your experience and we hope it helps you have fun while staying safe and healthy at home.
Happy gaming, Chuck Xbox Customer Care
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great deluxe console bundle
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Jedi XBOX ONE S is a great console. Easy to use and nice and slim. I love the white color and receiving it as a bundle with the matching white controller.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Very happy
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Outside of home school I have to figure out something to occupy my child. She’s very happy with her Xbox and Best Buy made it so easy and quick to purchase and pick up.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Perfect for your average gamer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Xbox does everything the Xbox one x does minus 4K graphics, for half the price, you or your child won’t even know the difference and most people don’t even have a 4K tv yet.
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Great pick up.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed an Xbox for various reasons. The fact that it came with Fallen Order was great as I had yet to pick the game up. The experience was smooth and the price was excellent.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
It's awesome to hear that you're enjoying your new Xbox One S bundle and Star Wars Jedi: Fallen Order. We're glad that the Force is with your gaming experience, and that you got this bundle for a good deal. We hope it provides many hours of fun.
Happy gaming, Chuck Xbox Customer Care
Pros mentioned:
Game
Rated 5 out of 5 stars
Perfect gaming device for beginners!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
X Box unit is and excellent gaming device. Purchased for my 3 children. There ages range from 8 years of age to the youngest 4 years old. Their all enjoying it together.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
It's wonderful to hear that your family is having a great time with its new Xbox One S bundle. We're glad that your children are enjoying playing games together, and we hope they continue to have a lot of fun with it.
Happy gaming, Chuck Xbox Customer Care
Rated 5 out of 5 stars
Grandkids are loving this!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for grandchildren for Christmas. They are enjoying the games included as well as others we purchased. The graphics are awesome! The 19 and 11 year olds are using and enjoying as well as the 7 and 5 year olds. This isn't like the older versions of the gaming system where you couldn't slightly jar the system or it would be out of alignment and not work. The games are so life like and makes you feel you're actually in the game. Would recommend this product to anyone. The store associate was also very helpful and knowledgeable about not only the system, he also made recommendations for age-appropriate games.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hello there,
Thank you so much for the recommendation! We're delighted that your grandchildren are enjoying their new Xbox One S so much, especially how well games look and play on it. We're glad that Best Buy's associate was able to make excellent game suggestions as well. We hope the entire family has a lot of fun with the new Xbox.
Happy gaming, Chuck Xbox Customer Care
Pros mentioned:
Performance
Rated 5 out of 5 stars
Still my favorite
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a family gaming system and runs great. My kids use it for roblox and I sometimes play COD. Have had this for awhile and everything runs smooth, no issues
I would recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
A great value with a "good" game
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First of all, I am discounting the fact that my controller was defective in this review. These things happen, but the system itself was a good value. This bundle was the best value (Roblox, NBA, etc.) are pretty inexpensive now, but Star Wars, at the time in which I purchased it, was 59.99. I feel like this is a staple console.
I would recommend this to a friend
Brand response from MicrosoftOutreachTeam
Posted .
Hi there,
We're glad that you got a great deal on your Xbox One S bundle and that you're enjoying Star Wars Jedi: Fallen Order, too. If you're still experiencing an issue with the Xbox wireless controller that came with this bundle, we recommend contacting Xbox Support for assistance. Every new Xbox controller comes with a 90-day limited manufacturer's warranty. They can be reached here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution