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Microsoft - Xbox One Wireless Controller with Play & Charge Kit - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1043 reviews

97%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 1,043 Reviews
  • Rating: 4 out of 5 stars

    Great controller

    Posted
    TaymanGraveyard
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I always purchase a second controller when buying a new game system, and this time was no exception. Plus I got $20 off the controller when buying it at the same time as my new Xbox, so ask them about that offer! The controller will use regular batteries or the included rechargeable pack. The charge cable has an LED indicator to let you know how much charge it has. The only complaint I've had is that the battery does not have the life I would have liked for it to have. It seems to run down faster than I would expect. It also turns on the controller when plugging in the charge cable. If you manually turn off the controller after plugging it in, it will charge faster than leaving it sitting on. Overall, I am happy with the controller though, and it is possible that I might have just gotten a bad battery. I will contact Microsoft to find out if the life is normal.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    No Complaints Here

    Posted
    Boonis
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Always had the Microsoft play and charge kits with my controllers and every time they have been great. At first was not too sure about how long the battery pack would last. The first few charges depleted pretty quickly (about 4-5 hours of play). After, I would say, the 3rd or 4th full charge the battery pack has been going strong. I have been playing on the same charge for about 12 hours now and t still has about half a charge left. The controller has a pretty good feeling to it. It's comfortable and seems sturdy. I do not think they are up to the standards of the Xbox 360 controllers though. The 3.5mm headphone jack is good. I plugged in my headphones to listen to the game so I wouldn't disturb anyone and the sound was alright. The sound was definitely clear, but the volume was just a little low.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Meh

    Posted
    SkummyJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It worked for a week or two but now it won't charge anymore. It works while it's plugged in but as soon as I unplug it, it says batteries low. I'm going to try and return it and if my new one works better, I'll update my review stars. As for the product itself everything seems as it should be otherwise. My only complaint would be that the cord is kinda short and only reaches one spot of my couch. I think my couch is the recommended safe distance from my TV. I don't remember what that is but I remember looking it up when I moved. It would only cost a few more cents to lengthen the charging cord so I don't know why it's so short. It would also be beneficial if xbox put USB ports on the front but oh well.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello SkummyJ. Microsoft warrants the Xbox One or Accessories will not malfunction under Normal Use Conditions for 1 year from the date you purchased it; and for Accessories, means 90 days from the date you purchased it. Please contact us directly so we can assist you with a possible replacement at: http://support.xbox.com/en-US/browse/xbox-one . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rating: 3 out of 5 stars

    decent product

    Posted
    JERM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So far, I'm not overly impressed with this product. The controller works fine. However, the battery does not stay charged as long as I had hoped. For comparison, I own an Insignia play and charge kit, and it lasts longer than Xbox's version. And, the Insignia cord is 1 foot longer. I realize that's not a huge issue. However, for me, it's the difference between sitting comfortably in my recliner or having to sit forward in my chair. The biggest perk for this product is the charge time. It charges quickly. So, if you need a new controller, and you're tired of loading & unloading AA batteries....... give this product a try. Just 'temper your expectations' about the amount of gameplay you'll have before needing a charge.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor Design Choice

    Posted
    nothappy

    The micro USB port on the front of the controller is a poor design choice. If you are plugged into the play and charge kit and drop the controller I can almost promise you it will not work correctly again. The port wears out way too quickly and I don't understand why they couldn't have created a connection like they used on the 360 controllers. I would not recommend staying connected to the play and charge kit while gaming because even normal use will wear the connection out. I've been through two controllers already and I have been extremely careful with the second one. Very poor design choice in my opinion. I finally broke down and purchased an aftermarket wired controller.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    It Controls My Xbox One

    Posted
    CalebT
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I mean, its an Xbox One controller. What do you expect? Right in front of the 360 controllers, I think these are the most comfortable controllers you can buy, which is partially why I'm an Xbox fan - just to hold these nice curves. I also use my controller with my PC and it works great right out of the box. If I could change anything about these controllers, I would make people develop games for the Xbox that are actually couch coop games, so I can justify buying more of them. Oh and I wish the rechargeable batteries would last 300 years and never need to be charged. But I guess it comes with a cable to charge it, so that's like the next best thing.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Usb cord loses connection frequently

    Posted
    Daniel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is the second plug n play controller I've purchased. When I don't have it plugged in it loses connection to the xbox at least twice every minute or so which makes for very frustrating gaming. So I decided to take the battery pack out and just use it like a wired controller which worked fine for about 2 weeks. But then the mini USB started to lose connection as well and would only work in certain positions. I'm pretty sure this is a problem on Microsoft's end and not best buys fault. I would like to see a better plug n play kit similar to the xbox 360 or just a wireless controller that actually stays connected.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello Daniel. Microsoft warrants the Xbox One or Accessories will not malfunction under Normal Use Conditions for 1 year from the date you purchased it; and for Accessories, means 90 days from the date you purchased it. Please contact us directly so we can assist you with a possible replacement at: http://support.xbox.com/en-US/browse/xbox-one . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rating: 4 out of 5 stars

    Works great but causes a strange bug.

    Posted
    Cameron
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love not having to constantly replace batteries anymore, when my batteries are close to dying o just plug it in and am good to go. I did find one interesting bug with the charging, if I leave the controller plugged into the side USB port and turn the Xbox off and back on again my wifi adapter shuts off. The Xbox almost acts as if the controller is a USB wifi adapter and can't find networks. Once I unplugged the controller and power cycled the Xbox, I connected to my wifi instantly. It's a weird bug but that's the only issue I have had.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Two for the price if almost one!

    Posted
    mlad5741

    The controller and play and charge kit bundle are a huge deal if you want both if these things at the same time. The controller would cost 60 dollars normally, as well as the play and charge kit would cost 25 dollars by itself. You save a total of 10 dollars which makes the play and charge kit practically free. Both the controller and play and charge kit work wonderfully.would recommend to another gamer trying to save as much money as possible.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Much better than stock mfg controller

    Posted
    darthcraig
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Our original factory/boxed controller works fine when it is "on", but it has a hard time with that initial connection, and it would just flash. We needed to plug it in, or be 2 feet from the console. Enough was enough and we finally dropped the $75 on a new one and it works great. Not to mention it has a built in headphone jack that does not need an adapter (at least i think so - i havent had a need to use it or try it yes, but its definitely a 3.5 mm)

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Works fine if it's what you like

    Posted
    AZDrKnt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The actual controller was great, no issues there. What I wasn't fond of was having to plug in the controller to charge it. I have a Nyko charging base for 2 controllers and love it. Place em on to charge take em off to play. This setup though requires you to plug in. That was an extra step I wasn't liking. It may seem silly but knowing where my base was always made me clean up and was super easy for the kids too.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Always get extended warranties on controllers!

    Posted
    Pandathorax
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Not like you have lots of options except color. Side note: Having the extended warranty is a must for any controller I get, no matter where I purchased it. The Microsoft warranty is only for 2-3 months since controller get more abuse than anything. Buttons die. Joysticks get stuck in the up position. For a few bucks my controllers are covered for 2 years, and I've had to take advantage of that many times over the years.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sick of batteries dying on your controller?

    Posted
    navywill88
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is exactly what I needed after buying an Xbox One. The cable included is more than long enough to reach my couch, so I can charge the controller while I play my games. With the included battery, I don't need to charge the controller, but once every few weeks. Although that would be dependent on how much you game. I ended up buying another for my other controller, and recommend it to everyone!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Battery should come standard

    Posted
    mlg25
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great controller, but I believe the rechargeable battery should be included with every controller, not sold separately or bundled with a controller for more money. However, purchasing this bundle saves $10 as opposed to purchasing the controller and battery separately. I like that the charging cable is long and the indicator on the tip of the cable with the small light. It is not overwhelming when playing in a dark room.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    WIRELESS IS A MUST

    Posted
    DT222913
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    If you are considering making a controller purchase for someone and do not understand the difference in cost, it most likely is due to wireless or not. This bundle comes with the charging cord, rechargeable battery, and the wireless controller. No need to buy batteries every week and or have wires stretched across the room. This all in one purchase is worth the extra money and will save you $$ in the long run.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    This OEM accessory almost hits the mark

    Posted
    verebs1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    When I bought this I was expecting it to be an updated version of the 360 play and charge kit. It doesn't really hit the mark with the small cord and USB connection. On the 360 the port on the controller felt sturdy unlike the micro USB on the Xbox One controller. The cord I way too short to play and charge. It is almost better to buy the insignia kit with battery packs and charger.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    broke within 42 days of ordinary use

    Posted
    erpny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Did you know that unless you've bought Geek Squad protection, that Best Buy won't replace Xbox One controllers after 15 days of purchase? Worse yet, BestBuy sent me to Microsoft. After 1 hour on their customer service chat, they are not honoring their 90-day warranty. I'm very dissatisfied with the product, with BestBuy, with Microsoft, and with a worthless 90-day manufacturer's warranty.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Best Option for XBox Gaming Controller

    Posted
    cwglindn
    • My Best Buy® Elite MemberElite Member

    All the XBox Controllers use AA batteries so if you want to save money you will need the Plug and Charge kit. So why would you buy the parts separately when you can get one kit, especially if you can get it on sale. The only other option is rechargeable batteries, which I find to be annoying while in this case you can continue to play while you charge the controller.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product Great Price

    Posted
    Kalell
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I would go back again if I needed more electronics or advice. There are so many different gadgets to choose from Best Buy makes it easy. Hanna in paticular did a great job. Hanna not only has extensive knowledge in cameras, but in gaming as well. If you need something in those areas look for her. If you haven't been to the store in a while go. They have remodeled everything. Store looks great.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Totally awesome rechargeable controller

    Posted
    Henry
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This controller is totally awesome. No batteries needed the cord that comes with it plugs into the Xbox and it charges then you can use it just as good as a battery controller once it's charged for hours and hours. It can charge over night with out the console being on too!

    I would recommend this to a friend