Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 4616 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the Xbox One X's superior graphics, 4K gaming capabilities, and enhanced performance, leading to an overall improved gaming experience. Many appreciate the smaller size and faster load times, but some users note the higher price point and limited storage as potential drawbacks. While some experienced issues with occasional lag or heat generation, the majority found the picture quality and ease of use to be excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 4,616 reviews
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Awesome gaming unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and he loves the new graphics. It works great with his 4k TV and games are better with this console.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are great generally, but PHENOMENAL on a 4K TV. Sports games and shooters look even better on it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Very powerful System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a gaming PC with a GTX 1080 and the Xbox One X definitely impressed me! I can play Forza 7 on both and on the PC the reflections are a bit better but to the naked eye it is very hard to tell. Plus it plays in glorious HDR with Dolby Atmos. The only thing I hate is Xbox Live. I cannot no matter what I try get my prepaid card to work. Microsoft even sent me additional codes to try and no success. I had to purchase it directly from the Xbox One. Otherwise an awesome system

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Best gaming console on the market!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have PS4 but wanted 4k play and the ability to enjoy Xbox proprietary games. The fact that the Xbox One X allows backwards compatibility with older Xbox games is truly awesome and just one reason why I will be a lifelong customer. Great graphics, no lag, terrific selection of games. Live our Xbox One X!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on Xbox One X! It's true, backwards compatibility is a great reason to own Xbox One; there are hundreds of Xbox 360 and original Xbox games to play, and some have even been enhanced just for Xbox One X. For a full list of backwards compatible games, go here: https://www.xbox.com/en-US/xbox-one/backward-compatibility

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Impressive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of the One X is incredible. Every game I throw at it seems to be running at 60fps without a hitch. No screen tearing. No stuttering. Load times are lightening fast. I'm incredibly pleased with this console. Games look great in 4k HDR. The console also downloads faster as well as loads apps/streams.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    ONLY THE BEST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy the best and that being said, Microsoft has done it yet again. Best console on the market by far. Its compact and 1/4 the size of the Xbox One. With a 4k TV, I can see every detail and games like Halo just got that much better with how powerful this console is.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated from an original Xbox One. The HD 4K graphics are amazing. You will need a 4K Tv to truly enjoy this Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Next generation gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve compared the Specs of the Xbox One X components (GPU, CPU, etc) with that of a computer. If you were to build a computer using the exact same components that the Xbox One X uses, you will be spending over $1000 to build that computer. I thought $500 was a hefty price tag at first but after that research I did I realized that $500 is a decent price tag for the components you are getting. Yeah, you can’t upgrade the components like a computer (computer freaks) but you know this Xbox will last you for the next 4-8 years before you will want to decide to upgrade to a newer generation console. This has liquid cooling and it keeps the Xbox very cool compared to the Xbox One original and S. As far as performance and gaming goes, gaming is incredible on here. I load into games much faster than friends with the Xbox One original or S and the graphics are much more superior Than previous Xbox One S and original. Games run smoother and graphics look incredible. Night and day difference if you did a side-by-side comparison with older Xbox

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for weighing in on your new Xbox One X! We agree, the Xbox One X is powerful enough to compare to gaming PCs, which is one of the reasons we call it the world's most powerful console. We're glad that you're enjoying how much faster everything runs and looks as well. If you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great present for kids and big kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So impressed with the performance and speed compared to XBox One (1?) or the PS4 Pro. Easy to see the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console! Super fast and much smaller and smoother than Xbox One. Looking forward to trying it out more!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The specs are very good but Quality < oldXBOX One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper, the specs are better than the PS4 Pro (I also have a PS4 Pro), however, I play certain genre's of games that's only on the PS4 Pro. Overall I cannot tell a difference between the two consoles. I do notice that the PS4 Pro has a better build quality, better integration of the software (i.e. menu system, intuitiveness of the menu system). The graphics on the PS4 Pro seems to have a better quality also. Overall, I like both systems (I'm just a gadget freak).

    I would recommend this to a friend
  • Pros mentioned:
    4k, Speed

    Rated 5 out of 5 stars

    Best Xbox yet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft really outdid themselves this time! This machine is fast, quiet, and powerful. Includes a 4k blu ray.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best of all Xbox gaming systems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox one x is the culmination of several great but imperfect consoles. With an external hard drive(I purchased 4 tb for $49.99), to go along with the 1 tb internal storage, I have plenty of room to load all my Xbox 1 games, & backwards compatibile 360 games. I highly recommend purchasing an external hard drive. The console guide makes set up a breeze and my unit is cool to the touch while running games off of the external hard drive. The graphics are great too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great IF You Have A 4K TV And Play HDR Games

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X console is certainly a powerhouse! The new Xbox One X enhanced games like Forza 7, Madden 18 and FIFA 18 look absolutely incredible on a 4K TV with HDR! This is the true selling feature of the console. As far as load times being shortened, I have not experienced that at all. It truly appears games load in the same amount of time as the Xbox One S I had. Now, if you don't have a 4K TV or you have an older 4K model without HDR, I'm not sure I would recommend this console. In addition, I didn't see any visual improvement when playing the non HDR enhanced titles (Rocket League, Ghost Recon, etc.). Many of these titles eventually will get HDR enhance updates, but I think it's important to know these about these games before making a decision. Myself, I'm pretty pleased with my purchase but I can't give it five stars until there are more enhanced games.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most powerful console available. 3rd party games look better then PS4 Pro, the 4k enhanced games are beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great Gaming System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox One X blows all of the other gaming systems out of the water. They graphics and speed are incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! My son was happy to get this as a gift for his birthday! BestBuy is the only place to buy electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great System looks amazing with our 4k TV. Everything runs smooth games look crisp and sharp. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    4k, Graphics

    Rated 5 out of 5 stars

    Wow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This delivers exactly what it says. Graphics and in game speed can’t be matched. 4K is unbelievable stunning.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Performance

    Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and he loves it. He told me it runs faster/smoother than his old Xbox and loves the new 4K

    I would recommend this to a friend
Sponsored