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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 243 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers regard the Xbox One X 1TB NBA 2K20 Special Edition Console Bundle very favorably, particularly praising its stunning graphics, smooth performance, and 4K capabilities. Many appreciate the included game and the console's attractive design and ease of use. While some users reported overheating, this was not a widespread concern. The bundle's value and the quality of the controller were also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 243 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox One X is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to complete my infinity gauntlet of systems by getting a Xbox One X and it’s a great console, native 4K gaming makes playing game very pleasant on the eyes, and it runs very smoothly.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue with this system is that the power box is in side the xbox console. So it gets very hot. I have 2 fans blowing air across the system to keep it cool.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using Xbox one for a while. It was getting a little sluggish after a while. So I decided to get Xbox One X. It's better than the Xbox One. I like the style of it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pickup service & x-box is obviously awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even thought this is a rough time in the for everyone right how I love the curbside pickup! We ordered what we needed and in less then an hour it was ready. We just pull up and they put it in our car. We love the xbox and it was a great deal to get the nba game with it. It was barely anymore money to include the game and my husband didnt even want the game but literally hasnt stopped playing it for over a month!! We really hope the curbside pickup continues to be a thing!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing how easy it was to order and pick up your new Xbox One X! We're glad that your husband is enjoying NBA 2K20, too! We hope the entire family has a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The color layout on the system rocks.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this console strictly because of the color of it. It is not blotchy it’s smooth and it has a sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    great upgrade from the S!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xbox One S recently broke, so I was happy to see sales on websites for the X. Picked up this NBA 2K20 console, and it is even nicer in person!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bonnie,

      Congratulations on upgrading to Xbox One X! We're glad that you got a great deal on it, and we hope you have a lot of fun playing games on your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    THE GREATEST

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The X Box One X is one of the best systems I’ve ever had. And the design of this one is one you’ll enjoy.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta say I like this Xbox a lot better than my old Xbox one. It doesn’t overheat like my other one and the aesthetic is very pleasing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brian,

      We're thrilled that you're a fan of your new Xbox One X! It's great to hear that you're enjoying its special edition design and cool operation, too. Thank you for sharing your experience and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Controller

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this during the sale and it was well worth it! I got an error issue when starting up the console but that isn’t Best Buy’s fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product/ Excellent Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this XBox-X to my son on his birthday. Product arrived right on time. Installing and getting it up and running was easy too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Gorgeous console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console has a beautiful paint splatter effect that looks amazing. Other than that, it's an xbox. Not much else to say.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of this Xbox. Looks really cool. I do not really like playing the 2K20, but I really liked the design.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox one x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for 300, best buy I ever made. Works flawless and have never had an issue with my Xboxes I have owned

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      It's great to hear that your new Xbox One X has been working flawlessly for you. We're glad that you got a good deal on it, too. We hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Rock solid console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated to the latest generation Xbox One X from the first gen Xbox one. Huge update in graphics and network speed.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is great. The graphics are out of this world. Blu ray and 4K movies played on the console are very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. This is an amazing bundle that was so hard to get due to unavailability bit it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Always loved the xbox and this newer one is beST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xbox works perfectly, the image quality is incredible, its super fast, and so much better then the S! Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One X is powerful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox One X Enhanced games look and run amazing, decent 4K player, can play Xbox 360 backwards compatible titles.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great system to play games on. The design on this one is awesome. Our son loved this for his birthday.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love this system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of the special edition console...looks better in person. The gaming on the console is nice.

    I would recommend this to a friend
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