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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 231 reviews

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94%
would recommend
to a friend

Customers are saying

Customers value the Xbox One X's superior graphics and 4K capabilities, frequently praising the enhanced picture quality and performance improvements over previous models. Many appreciate the console's ease of use and fast load times. While some customers found the price point to be high, the overall experience was overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 231 reviews
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd xbox one and none of mine have had any issues at all. This is a great upgrade to someone looking for 4k content from there xbox. The S version is close but load times on my X are much faster

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HOLY STUFF!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the STUFF, they finally hit the nail on the head with this one I recommend dropping the Sony lame stations because they will never compare to this. It’s like a warp drive of a game system

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Stunning 4k and HDR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the One X from a Day One Edition Xbox when I purchased a 4K TV. This system definitely makes a huge difference in all of the games I play. The 4K blu-ray player is an added extra.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the leap to Xbox One X! It's definitely a great complement to a 4K TV setup, especially if you want to game in true 4K. If you're ever wondering which games to play next, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best item I’ve bought in my life. It’s better than the ps4 trash. I own both but it makes less weird noises and its better looking

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Wow, the best item you've bought in your life? That's very high praise indeed! Thank you for sharing your thoughts on Xbox One X -- we're glad that you're enjoying it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Xbox Ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the original Xbox One, and I have a One S. This is by far the best Xbox yet. Fast, Quiet. Phenomenal 4k streaming and blu-ray play back.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome gaming console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great with our 4K TV. The processor is fast and has great resolution on its games. I would recommend it to anyone who is wanting to upgrade their device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Karen,

      Thank you for sharing your love for Xbox One X! We agree, it's a great complement to a 4K TV setup, allowing you to game in true 4K. Thanks for recommending Xbox One X to anyone looking for an upgrade!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Xbox with amazing graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded for the regular Xbox one. The difference is night and day!! If you're on the fence about buying one. DO IT! It’s worth the extra money! Every penny of it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far graphics are amazing, it does lack exclusives but at e3 this year they partnered up with others groups and it's small but packs a lot of power over the pro

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The best console ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in doubt of expending 400 bucks in a gaming console, also because the One S was half the price, but now I would say I don't regret paying even more for this

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Clear choice for game consoles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Xbox since it first came out. I was a PlayStation guy until I realized how much better an Xbox is. And the one x is in a league of its own.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This xbox is lightning fast compared to the original Xbox one. Boot times are faster, 4k HDR is Crystal clear, and the storage capacity is phenomenal.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you're loving how much faster Xbox One X is! And there are so many games out now that take advantage of its extra power. Go here to see a full list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Xbox I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I have owned every generation and iteration of Xbox's and this one takes the cake. Microsoft is definitely going in the correct direction.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that Xbox One X is the best Xbox you've ever owned! We agree, it's definitely the most powerful Xbox ever created. We're glad that you're having a good time with it and hope you get a lot of use out of your new Xbox One X.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    xbox x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my 2nd purchase of an xbox x. This machine is great for gaming and watching movies in 4k. Just make sure you have the tv to handle this beast. A++++++

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you love Xbox One X so much that you got a second one! And you're right, experiencing games and movies in true 4K is awesome. Thank you for recommending that it be paired with a 4K TV for best results.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great if you have a 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s to say? Works great with my 4K tv. Otherwise, it’s an Xbox. If you have or are planning to get a 4K tv, get this. If not, get the One S.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Super awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is super amazing. If you are planning on getting xbox, then choose the x option to be able to keep playing without any problems

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Xbox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than the Xbox One. Bought one for my front room loved it so much that I bought another one to replace my sons old Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    better than the original xbox one that i upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with a slimmer design and a much better power plug option this console is much easier to have in my setup than the old bulky xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome bundle, also got 100 off for buying red dead redemption so that was a plus, definitely worth it specially if you have a 4k tv

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying your new Xbox One X bundle. Red Dead Redemption 2 is an awesome game to play it with, too, especially for a true 4K gaming experience. We're glad that it was a worthwhile purchase for you!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and get going. Auto update on my games and profile transfer was automatic, making all my games and info transfer easy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth it or not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not... you only live once. The graphic difference alone makes this worth the extra loot.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We hope that you're enjoying your new Xbox One X! If you really want to test out the graphics difference of your new console, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

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