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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 231 reviews

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94%
would recommend
to a friend

Customers are saying

Customers value the Xbox One X's superior graphics and 4K capabilities, frequently praising the enhanced picture quality and performance improvements over previous models. Many appreciate the console's ease of use and fast load times. While some customers found the price point to be high, the overall experience was overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 231 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what an upgrade over the original Xbox One. I was sceptical, but since I upgraded to a 4K TV, I figured why not. It's awesome!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bryan,

      It's great to hear that you've gotten to see how much better everything looks and plays in glorious 4K on your new Xbox One X. We're glad that you think it's a wow-worthy upgrade over the original Xbox One, too. We hope you have a great time playing!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best Console On the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on a true 4K tv. This is worth the extra cost as it’s an investment in being the best tech on the market for the next 5 years.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love playing games (football/baseball) on it. Seems to work fairly well for their needs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is everything you expect it to be, games load alot faster and the picture quality is great. Totally recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing on an XBOX 360, I could not BELIEVE how much more clear & crisp the graphics are on the OneX. Great purchase!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the big upgrade to Xbox One X! The great news is that you don't have to say goodbye to all your Xbox 360 games, either. Xbox One X is backwards compatible with hundreds of Xbox 360 and original Xbox games, and some have even been enhanced for Xbox One X. To see which games are backwards compatible, go here: https://www.xbox.com/en-US/xbox-one/backward-compatibility

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Top of the line

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Xbox to push my 4k tv to the max. Games and video look incredible. Can't wait for the next one.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    My son loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this XBox as a gift for my son. He loves it, especially the 4k. It was easy for him to set up and get going.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Noice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs so smooth, cloud saves are everything so redownloading all of out content was super easy. Quiet. No conplaints!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best deal for xbox. I had to get the 1tb memory to much gaming. Haha works fast and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console out there. Definitely can tell the difference between the XS or a play station. A must have staple!

    I would recommend this to a friend
  • Cons mentioned:
    Controller connectivity

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing bundle deal I got my brother for his birthday. Only downside is that is comes with only one joystick.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and just smooth game play. Have waited a long time for it to go on sale. Just couldn't wait any longer

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Xbob one x love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K play back is great and super fast I’m working airing for more games to come out that play the hdr10 mode

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're loving your new Xbox One X! Right now, there are hundreds of Xbox games that have been enhanced especially for Xbox One X, including many with HDR support. For a full list of enhanced games, go here: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Graphics

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say the graphics are good. It was a good system to add to the collection

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    The Best but it's still just a console.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vast improvements over the last iteration. Still, you will wait 60-90 mins to install a game. Games are overpriced and I really should have just stuck with my PC.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox 1X has amazing graphics and power. The reason for only 4 stars because of the xbox network issues especially around party chat. Too many times it gets disconnected or you have to change your nat to open.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying the amazing graphics and power of your new Xbox One X! We're sorry that you're experiencing network issues, though. To help troubleshoot (and hopefully resolve) the problem, go to Xbox Support here for tips: https://support.xbox.com/en-US/xbox-one/networking/connection-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry I am too busy playing No Man's Sky to write a long review. But this handles the 4k graphics well.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gaming system and is used all the time. Price was a bit high but well worth it now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never gives a problem always fires up fast and never overheats or makes much noise

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is definitely easy to use. It has great graphics and a good wifi capability.

    I would recommend this to a friend
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