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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 231 reviews

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94%
would recommend
to a friend

Customers are saying

Customers value the Xbox One X's superior graphics and 4K capabilities, frequently praising the enhanced picture quality and performance improvements over previous models. Many appreciate the console's ease of use and fast load times. While some customers found the price point to be high, the overall experience was overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 231 reviews
  • Rated 5 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating if I should get the One X or the One S, talked to a BestBuy dude and asked me a couple of question, very knowledgeable and decided to purchase X console. The setup was good, but I had difficulty setting it up to my Xfinity modem once I figured it out was able to setup old LIVE account and gamer tag with easy, loe the new system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Definitely recommend to everyone! Go buy one too!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 4K feature on the new X. I can game & watch movies in crystal clear imagery.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love My X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the system so much I got it twice... Best graphics in the in game... I really love it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games run smoother because of upgraded graphics specs, and the look of the unit is sleek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely nice console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very nice, quiet, and looks very appealing to the eye. It also has an outstanding display; however it depends on the type of television you have. You will be able to play your movies and also some of the previous Xbox games on it. I recommend this device to beginners as well as people that have been using game systems for a long time. By the way this is the first review that I have written.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox One X to beginners and experienced gamers alike! We're glad that you're enjoying how quiet it is and how great games and movies look on it as well. And don't worry, we think your first review is great!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Another good game system

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have loved Xbox and another good one. Good graphics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My 3 sons loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons love the power and the features that this offers. Awesome games and graphics.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that your sons are enjoying their new Xbox One X! If they're ever wondering which games to play after PlayerUnknown's Battlegrounds, here's a list of great Xbox games that have been enhanced just for Xbox One X: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is miles better than any other version. Easy setup, very crisp display.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad to hear that you find Xbox One X to be the best console! Thanks for letting us know what an easy setup it was and how much you're enjoying how great everything looks on it. Hope you have a lot of fun with your new Xbox One X!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works great, excellent loading time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better picture quality, excellent loading time. Overall a great product for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My new xbox X Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big difference between the s and the xbox X. The performance on the X is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting to upgrade from my ps3 and the Xbox one x is the perfect match

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ryan,

      Welcome to the Xbox family and congratulations on the upgrade to Xbox One X! We're happy to hear that it's been a great gaming experience and perfect match for you. Hope you continue to have a great time with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 3 out of 5 stars

    Video Quality Great, But Dashboard Can Be Buggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had upgraded to the Xbox One X not only for the improved graphics and video resolution, but also because my Xbox one was having issues with apps crashing on the dashboard at launch. Unfortunately, this issue was not fixed in the new One X. Additionally, there was a free 30 day game pass code included, but it did not work with my existing account. I contacted Microsoft for a resolution, but none was provided. I honestly think I would have gotten more value out of a different system when it comes to games as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    4k gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price on the console may be pretty steep for parents of young gamers. For those who can afford this a 4k television is highly recommended. The crispness and clarity of your games is amazing. It also upscales your 360 and original Xbox games that are playable through backward compatability. This will also play Blu-ray and 4k Blu-rays (4k television required for 4k movie playback)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and easy to use. Great gaming console and the capacity is great!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    great Xbox one x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k really pops and the hdr wow. it's the best way to enjoy your games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you've been able to experience how awesome everything looks in true 4K on Xbox One X. We agree, it's definitely the best way to enjoy games. Thank you for sharing your thoughts, and we hope you continue to have a fantastic time with your Xbox One X.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Upgrade from PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose X1 over S because O wanted 4k gameplay with my new TV. HONESTLY I don't see a hold lot of difference. There is not a whole lot of XBOX exclusives like PS. But I playing my money for promising purchases by micosoft company. I hope Microsoft starts making games to utalize the tech inside the X1.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox One X! To really see the difference in graphics and performance (especially with a 4K TV), check out one of the hundreds of great Xbox One games that have been enhanced just for Xbox One X. Here's a full list: https://www.xbox.com/en-us/games/xbox-one/xbox-one-x-enhanced-list

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Favorite system

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console on the market. Not disappointed. Glad with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage capacity and amazing graphics. Haven’t had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my original Xbox one to the Xbox One X and it is great

    I would recommend this to a friend
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