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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.8 out of 5 stars with 236 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with the Xbox One X's graphics and 4K capabilities, frequently praising the visual quality and fast load times. Many appreciate the console's ease of use and consider it a high-quality upgrade from previous models. While some noted minor lag, overwhelmingly positive feedback points to a satisfying gaming experience. The included game is also a plus for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 236 reviews
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Fun For The Whole Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to spend some time with our kids doing something they like. Great console without any issues. Sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great bundle to for beginners!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught this deal during a Memorial Day sale and haven't put it down since! Wow, the graphics are outstanding on this console. Def must buy @bestbuy. Cheers!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending Xbox One X as a must-buy console! We're glad to hear that you got a great deal on this bundle, and that you're enjoying its outstanding graphics capabilities. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    4k is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The native 4k is awesome. How it runs HDR settings np is great. Almost every new game supports 4k now too and TV's are much more affordable nowadays.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Juno,

      It's great to hear that you're enjoying gaming in true 4K with your new Xbox One X. It's true, many Xbox games have been enhanced just for the greater power and 4K support of Xbox One X. Discover which games have been enhanced here: https://aka.ms/AA4w2yz

      We hope you have a lot of fun with your new Xbox console!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visually pleasing, much better than the xbox s. The graphic's are so realistic. Playing games or watching a movie with this xbox x is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Phenomenal graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is working great, it's very quiet compared to my last one. I'm able to run multiple things at a time IE music games and downloads. Very fast.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      It's awesome to hear that you're enjoying the fast and quiet powerful performance of your new Xbox One X! Thank you for sharing how well it's working for you, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught this bad boy on sell with a bundle got a free game out of it very easy to install common sense everything is labled so you know what goes where

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its and Xbox one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an xbox what else can you say works well and super easy to use and great for a media hub as well as gaming device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Straight forward

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it’s an Xbox one x. Runs great. Wish it came with a bigger hard drive, but other than that it’s great.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    All in one entertainment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is able to stream and play 4k movies on my TV. The apps on my TV always have playback issues when streaming 4k content but not my xbox :)

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    This is an excellent console!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console itself is outstanding in quality and the customer service was extremely helpful. They gave us advice between the Xbox One X and the Xbox One S and they were clear and concise with what we wanted. The console downloads games really fast and has amazing graphics.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that you're enjoying your new Xbox One X! We're glad that you had a good purchasing experience as well, and we hope you have a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox One has Great graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamers love graphics and this Xbox has the best graphics by far. It is very clear and real to life action if paired up with a Smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really have been enjoying my 4k gaming experience on my Xbox one x. Didn't know what I was missing! Very, very happy with my purchase!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jay,

      Thank you for letting us know how happy you are with your new Xbox One X bundle. We're glad that you're enjoying gaming in true 4K, and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from original xbox one and i can say this bad boy is so much faster. Also the output is so much easier, worth the upgrade!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Josh,

      Congratulations on making the big leap to Xbox One X! We're glad that you're experiencing how much faster and more powerful it is, too. In fact, hundreds of Xbox games have been enhanced just for the extra power of Xbox One X. Discover the full library of enhanced games here: https://aka.ms/AA4w2yz

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    This is an amazing bundle!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic game and amazing console. This is my first xbox and I'm loving it, runs very smoothly and graphics are impressive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Welcome to the Xbox family! We're overjoyed to hear that you're loving your new Xbox One X and how great games look and play on it. We hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Bought to replace an original Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox one X is such a great improvement over the original, having a 4K Blu-ray player is awesome, gaming in 4K is super nice

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on making the huge leap to Xbox One X! We're overjoyed to hear that it's been a great improvement to your original Xbox One, giving you an opportunity to play Blu-rays and games in glorious 4K resolution. Thank you for sharing your experience, and we hope you have a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original day one edition Xbox one. This new one x is a great upgrade. Graphics load much faster and are more crisp.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on making the big leap to Xbox One X! We're glad that you've seen a huge improvement in speed and graphics, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our New xbox one x! Especially with our 4k tv it really made a hudge difference in picture! Even from the that xbox

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      HI Amanda,

      We're overjoyed to hear that you've seen a big difference in graphics (especially in true 4K) with your new Xbox One X! It's great to hear that you're loving it, and we hope you have a lot of fun with your new Xbox console.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 14 yr old says the graphics are amazing and you even play with people from around the world!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it as my first gaming system. It's easy to figure out and learn as you go. I like the way it starts up too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Welcome to the Xbox family! We're delighted that you've chosen Xbox One X as your first gaming console, and glad that you're loving gaming on it. If you're wondering what games to play next, there are hundreds of Xbox games that have been enhanced just for Xbox One X. To see which games have been enhanced, go here: https://aka.ms/AA4w2yz

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    great system for the game player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my daughter, she likes the system very well, I have to monitor the games tho alot of violence

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      A new Xbox One X sounds like a wonderful gift for your daughter. You may be interested to learn that Xbox One X comes with robust family settings to help protect your children from objectionable content. Go here for more information: https://support.xbox.com/en-US/browse/xbox-one/security

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

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