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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31116 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the vibrant colors, high-quality materials, and comfortable grip of the Xbox Wireless Controller. Many appreciate its ease of use and intuitive design, finding it comfortable to hold and enjoyable to use. While some users reported minor issues with stick drift, connectivity, and button responsiveness, these concerns were less frequently mentioned than the positive feedback. Overall, the controller receives praise for its compatibility across various devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31,116 reviews
  • Pros mentioned:
    Design, Grip, Quality

    Rated 5 out of 5 stars

    A Game Changer in Gaming Wireless Controllers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment I unboxed the “Microsoft - Xbox Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, Windows Devices - Robot White,” I knew I was in for a treat. The sleek design and pristine Robot White finish immediately caught my eye, promising a stylish addition to my gaming setup. As I held the controller in my hands, the comfort was undeniable. The ergonomic design fits perfectly, making long gaming sessions a breeze with no discomfort. The textured grip ensures the controller stays firmly in my grasp, even during the most intense moments. Precision is key in gaming, and this controller doesn’t disappoint. The responsive thumbsticks and hybrid D-pad offer pinpoint accuracy, allowing me to execute every move with confidence. Whether I’m aiming down sights or navigating through complex menus, the controller’s precision enhances my gameplay. The lightweight nature of the controller is another standout feature. It feels almost weightless in my hands, yet it doesn’t compromise on durability. I’ve own it since 2022 and it’s still as good as new – a testament to its durability. One of my favorite features has to be the Xbox button. With a single press, I can access the Game Bar to take control of all my gaming activities. Lastly, the battery life is impressive. I can game for hours on end without worrying about constant recharging, which is a huge plus for any gamer. In conclusion, the Microsoft - Xbox Wireless Controller is a masterpiece of gaming technology. It’s a perfect blend of amazing aesthetics, comfort, precision, lightweight, design and durability. It’s not just a controller; it’s an extension of the gaming experience. A solid 5 out of 5 stars from me!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Elevate Your Gaming Experience with the Xbox Stell

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: Elevate Your Gaming Experience with the Xbox Stellar Shift Special Edition Controller Review: The Xbox Wireless Controller in the Stellar Shift Special Edition is an absolute game-changer. As a passionate gamer, I've had the pleasure of using various controllers, but none have quite captured my attention like this one. First and foremost, the design is simply stunning. The Stellar Shift theme adds a touch of cosmic elegance to the controller, making it stand out from the crowd. The translucent blue finish with subtle accents creates a mesmerizing visual experience that immediately grabs attention. In terms of performance, this controller truly excels. The responsiveness and precision of the buttons and triggers are unparalleled, providing a seamless gaming experience whether I'm navigating through intricate landscapes or engaging in intense combat scenarios. The textured grip on the back ensures a comfortable hold during extended gaming sessions, reducing fatigue and enhancing overall control. Compatibility is another key highlight of this controller. Whether I'm playing on Xbox Series X, Xbox Series S, Xbox One, or even Windows devices, the Xbox Wireless Controller seamlessly connects and delivers exceptional performance across the board. The versatility of this controller ensures that no matter what platform I'm gaming on, I can always rely on its consistent performance. Moreover, the inclusion of Bluetooth technology enhances connectivity options, allowing me to easily connect the controller to a wide range of devices without the need for additional adapters. This feature adds an extra layer of convenience and flexibility to my gaming setup. Overall, the Xbox Wireless Controller in the Stellar Shift Special Edition is a true gem for any gaming enthusiast. Its captivating design, unparalleled performance, and broad compatibility make it a must-have accessory for both casual and competitive gamers alike. If you're looking to elevate your gaming experience to new heights, look no further than this stellar controller. It's definitely deserving of a 5-star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Grip
    Cons mentioned:
    Buttons

    Rated 5 out of 5 stars

    Beautiful controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iridescent purple is gorgeous! The rubber part on the underside of the grips is marbled purples, and that's a really nice touch. The rest of it is gray plastic. Works like every other Xbox controller otherwise. Haven't had any trouble connecting, and I put rechargeable batteries in them that can charge by just putting the controller in the charging base. That's why the battery door is black instead of gray in my pictures. The stock battery door matched the rest of the gray plastic. I did add joystick cushions to help ease the strain on my thumbs because they are concave on top but pretty small, so without the cushions that bowl shape and/or the texture on the side of it really irritated my thumbs after half an hour or so of gameplay. The cushions made it much more comfortable for extended play. It also helped it stay cleaner. The dip on the joystick tends to hold dust and stuff and then is hard to wipe out without a qtip or something like that.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use, Grip

    Rated 5 out of 5 stars

    Grip is amazing 10/10. Beautiful color. Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grip is amazing and perfect for playing Fortnite. The color is phenomenal in person. My absolute favorite. It makes me wants to play my xbox a lot more because I can handle the game easier. Everything is just better to be honest. I cannot use the regular control anymore. Definitely worth it. I’ve gotten compliments from friends/family also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever, very easy to use and it is compatible with all games in my laptop (windows 11) I bought this controller 2 years ago and so far working like new, definitely i recommend it 100%

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Amazing Gaming Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Wireless Controller is a great controller for gaming on the Xbox One. It's comfortable to hold, with a textured grip that prevents it from slipping out of your hands. The buttons are well-placed and have a good tactile feel. The triggers are also responsive and have a good amount of travel. One of the best things about the Xbox Wireless Controller is its compatibility. It can be used with the Xbox One, Windows 10, and even Android devices. This makes it a great choice for gamers who want a controller that they can use with multiple platforms. Another great feature of the Xbox Wireless Controller is its battery life. It can last up to 30 hours on a single set of batteries. This means that you won't have to worry about your controller running out of power in the middle of a gaming session. Overall, the Xbox Wireless Controller is a great controller for gaming on the Xbox One. It's comfortable, responsive, and compatible with multiple platforms. If you're looking for a new controller for your Xbox One, I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Elevate Your Gaming: Microsoft Xbox Wireless Contr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently tried out the Microsoft Xbox Wireless Controller in the Stellar Shift Special Edition, and it's been a game-changer for me. First off, the design is awesome. It's got this cool purple and blue cosmic pattern that stands out and feels great in your hands. Using it is a breeze. It connects wirelessly to Xbox consoles and Windows devices super quickly, and the buttons are responsive and easy to use. Plus, the textured grips make it comfortable to hold for long gaming sessions. I love the Share button—it makes capturing and sharing gameplay moments really easy. And the battery life is solid, so you don't have to worry about it dying in the middle of a game. Overall, the Microsoft Xbox Wireless Controller is a winner. It looks cool, feels great, and makes gaming even more fun.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Please read if you're having issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a controller :) that's designed to work with all generations of Xbox one. Meaning Xbox One, Xbox One S, Xbox Series S and Xbox Series X as well as PC provided you have the adaptor or Bluetooth support built in. The Bluetooth works on any device that has Bluetooth built in. Laptop, tablet, phone and pc. The D Pad has been redesignedd better for multi directional use (fighting games) instead of traditional up/down/left/right usage. Kinda shaped like a plate with edges. The actual size of the controller is a fraction smaller. Good for kids or if you have small hands. The bumpers/triggers and back of it are textured for a better grip instead of it being smooth. Bumpers are a matte black instead of glossy. Helps with long play sessions and sweaty hands. Has a built in 3.5mm headphone jack so you can plug in any headset and use them for game audio and chat, provided your headset has a mic. Also has a updated type C connector for charging and syncing instead of the outdated Micro USB so you can use more modern chargers. The battery pack is replaceable so you can buy a rechargeable battery pack or use rechargable AA batteries to save money and help the environment. Now the reason for the title of my review. There is a known issue as of writing this review. The issue is that the newer models of the controller have issues with random disconnects, buttons registering being pressed and so on. Microsoft knows about this and is working on a software fix for this. No known ETA as to when this will be fixed. My unit has no issues except for the A button not registering if I push it to fast. I'm sure this will be fixed in a near future software update. You can test button functions within the Xbox accessories app on the system to see if any buttons are having issues registering. This issue is worse in another unit that I purchased back in November. That unit has random disconnects with the system but says it's connected still. If your controller doesn't work right either take it back for a exchange WITHIN the standard 15 day policy or within the 2 year extended warranty (sold separately). If you're going to buy the newer models just use caution and be prepared for possible issues. Otherwise the controllers are great in design, they work as intended and build quality is always solid with Microsofts 1st party products. I'd recommend buying the GSP (warranty). It covers you for 2 years, covers normal wear and tear and accidentally breaking it. So instead of paying another $60+ on a new controller, just take it to a local best buy and they'll swap it out for another one of the same unit or comparable or worst case scenario store credit. I've had all my controllers through best buy because of this warranty. Works great for hardcore gamers who go through 1 controller a year. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Smooth, Responsive, and Sleek Design!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Xbox white controller! The design is clean and modern, making it visually appealing. The buttons and joysticks are extremely responsive, providing a seamless gaming experience. It feels lightweight yet durable, and the grip texture ensures it doesn’t slip during intense gameplay. The Bluetooth connectivity works flawlessly with my console and PC, and I appreciate the improved battery life compared to older models. It’s easily one of the best controllers I’ve ever used. Highly recommend it for any gamer looking for comfort and performance!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Xbox/PC controller

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Works better than my Elite 2 Controller, unfortunately. Nothing special, but it does the job i need it to! The color is sweet, too. I also use it with my PC and it works great. Switching between your paired devices is super easy; just double press the pair button inbetween the LB and RB buttons to swap between your paired console/pc.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Still not wireless, no rechargeable battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So like a dummy I didn't do my proper research when buying this controller. I got it to go along with my new gaming pc, after struggling to use Switch Pro controller and PS4 Dualshock on pc for years I finally gave in and decided to purchase a Microsoft controller so I would have no more connectivity issues. I really could not believe my eyes when I realized the Xbox controller still is not rechargeable. I only ever had a 360, and didn't mind the batteries too much at the time, but in modern times, when Sony and Nintendo have rechargeable controllers, even Google Stadia had them, there's no excuse why Xbox should not have them available. They're too rich a company not to have it as an option. Especially at the price range of these dang controllers? $50+ for no rechargeable battery?! Does MS own shares in Duracell or Energizer or something? I really don't get it, but oh well, that's my fault, I guess, for assuming... Still, I decided to keep the controller because it IS really well designed. I particularly like the textured grip thing on the back of it, feels very nice, and the letter buttons feel great as well, I find myself running my fingers over them for fun, they have a really great texture. I kinda feel like the right analog stick feels kinda big? Like it's hard to manouver sometimes or something... It's a fantastic controller but the batteries only lasting like 4 days for me? Is a big letdown. Who has money to be spending on batteries like that constantly, especially when you game as much as me. I use it mostly wired now which I hate because I switched from Pro Controller and Dualshock because I had issues with them if they weren't wired, I thought Xbox would be a better choice but I still have the same problem of annoying wires. I still use it wirelessly sometimes when I get fed up. I have mixed feelings about it. Xbox really needs to start making sense one of these years. If you have problems setting it up with your windows pc like I did, you might need to update your wireless drivers, in my case Asus, and/or also update the controller by using the Xbox app on windows.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Grip

    Rated 5 out of 5 stars

    XBOX vs DUALSENSE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once i was able to secure a Series X, of cource the next purchase is another Controller. I like vibrant colors, red one of my favorite color in controllers. Althought i expected the red to be a bit more vibrant, it still looks stunning. The grip is great, keeps my hands from sweating as much when using the previous xbox controllers. I have to be honest and say that my favorite current gen controller is the DualSense. The DualSense has a nice weight to it, and ergonomically it feels better in the hand, well in my hands at least. The pros for xbox controllers are the removeable batteries and not having to wait until their fully charged. I play a lot of racing and shooting games. I have F1 2020 for both Series X and PS5. There is constant push of the triggers for braking and accelerating. After playing for an hour or so, my hands start hurting on the Xbox controller. The DualSense playing the same game, my hands feel great after a long game session. Overall both controllers are great. I highly recommend either one depending on what console you have.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, works as expected. Love the feel of the grip on the handles, even after long hours of gameplay. Developed stick drift like any other controller after a time, but the Service Team fulfilled the warranty with no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Xbox Controllers are the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the color. The blue (front) and the white (back) really compliment each other very well. I only trust the xbox controllers from Microsoft becuase the ones I have from my 360 are still operational. The controllers for the X|S models feel great. Once you put them in your hands the hand/finger placement feel very natural. Having played on the PS5 controllers, I can say that the xbox controllers are way better.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    The Next Step of Xbox Controllers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox controller stands out for its exceptional design and responsiveness, providing gamers with a satisfying and immersive experience. Its ergonomic shape ensures comfort during long gaming sessions, while the precise button placement and tactile feedback contribute to seamless gameplay. Whether you're navigating intense battlefields or exploring expansive virtual worlds, the Xbox controller's reliability enhances the overall gaming experience. The textured grips offer a secure hold, and the responsive analog sticks allow for precise control in various genres. In addition to its functional excellence, the controller's sleek aesthetics add a touch of style to your gaming setup. As a crucial interface between player and game, the Xbox controller consistently delivers on both performance and comfort, making it a preferred choice for gaming enthusiasts worldwide.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Xbox controller! It's a fantastic piece of gaming gear that has become an icon in the gaming world. The Xbox controller is known for its comfortable design, ergonomic grip, and intuitive layout. It fits perfectly in your hands, allowing for hours of gaming without discomfort. The button placement is well thought out, with easy access to all the essential controls. The analog sticks are smooth and responsive, providing precise movement in games. The triggers and bumpers offer a satisfying feedback, enhancing the gaming experience. Additionally, Xbox controllers are compatible with both Xbox consoles and PCs, making them versatile for different gaming setups. With wireless connectivity, you can enjoy gaming without the hassle of cords. Overall, the Xbox controller is a reliable and well-crafted companion for gamers, delivering seamless control and enhancing the enjoyment of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Design, Grip

    Rated 5 out of 5 stars

    Gorgeous controller, might be my favorite so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most gorgeous controller officially released yet! The back texture is on par with Horizon one, which give you extra edge on holding them and playing with triggers. There are many Easter egg touches here and there. Money well spent!

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Good update to an already amazing PC controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good update to an already amazing controller. This is very similar to the xbox one s controller but the D-Pad is much more responsive. There is also a nice texture on the back of the controller that gives it a great grip. This is in my opinion the best 3D controller for PC Gaming. If you play a lot of 2D games maybe you want to get an 8BITDo as well but for shooters, 3D platformers, racing etc this is the way to go NOTE: make sure you download the XBOX Accessories app on your PC and update the controller firmware, otherwise it won't work with your Windows PC

    I would recommend this to a friend
  • Pros mentioned:
    Design, Grip

    Rated 5 out of 5 stars

    My new favorite!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been eyeing this controller ever since I heard it was coming out, and finally decided to take the plunge. Im a sucker for the special editions - Ive got Lunar Shift and Stellar Shift already. The Starfield SE controller does not diaappoint! Its so much more vibrant in person. I love the rainbow around the Nexus button, and the tiny details everywhere else. The golden d pad, red thumbsticks, and clear triggers just make it all that much better. One of the best parts of the special edition controllers too is the rubber grips, and I feel like I would struggle to play woth a controller that didnt have that now. It comes with a free dynamic background - which is okay. Cool perk, but nothing to write home about. Playstation definitely has the mechanical features (with the rumble, and the adaptive triggers), but Xbox has always brought their A game with special edition controller designs. This one is definitely my new favorite. Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Very handy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your basic Xbox controller. Will very likely get stick drift in the future. But it comes in handy when you just want to pull out a controller at any location. Doesn’t come with any cables whatsoever. Id recommend geting a rechargeable battery & even a cable that is COMPATIBLE with Xbox controllers.

    I would recommend this to a friend
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