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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 15 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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53%would recommend to a friend

Customers are saying

Customers highly value the potential of the Bamboo Laptop Cooling Tray, however, many have expressed concerns regarding its construction quality. Several reviews cite issues with craftsmanship, leading to dissatisfaction with the product's durability. Improvements in manufacturing quality are suggested to enhance customer experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Cons mentioned:
    Quality

    Rated 2 out of 5 stars

    Poor craftsmanship, no quality control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely agree with other review. It took 3 weeks to arrive (not stuck in shipping, it just was never shipped until weeks later). Upon opening, screws and bolts just fell out of the box. Missing other hardware completely. Paint job is poor, esp at the "cup holder", likely due to the wood underneath not being finished at all. Sometimes it's a specific color issue but not here it seems as the other reviewer had white (we have pink). On other spots there are deep dings that pull up the paint and wood and that look like they should have been caught in quality control (could also have been caused by the loose bolts and screws in shipping). What made it clear quality control was not a thing, however, is that the CNC job of the flower pattern was completely messed up on the right side, and the finish of the wood is splintered with bits peeling off. The drawer is only an inch deep and only pulls out 2.5 inches, so forget putting a normal mouse in there. You may be able to fit a few small cables or pens/pencils diagonally (the pen you see in there, that is the only way it fits). Overall, design is ok if the drawer was deeper and pulled out a bit more, but the quality control is just terrible.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 2 out of 5 stars

    Great design, poorly executed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm returning this tray because of its poor craftsmanship. The wood is splintered and cracked in places. The finish has drips and bare spots on the top. The drawer (which was one of the selling points for me) has very little space and doesn't stay in place. In addition, the vents are too high for my 15 inch laptop. Very disappointing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 2 out of 5 stars

    Poor glue quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality.The board comes out each time it is lifted,Fixtures need to be better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    If I'd read reviews before buying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were no reviews posted when I bought this. If I'd read the previous reviews, I wouldn't have bought it. It came out of the box with loose screws, which I reattached and tightened, and a dented corner which won't affect usage. That said, it does an adequate job of what I bought it for, which is elevating my laptop on my dining table so I can use it at the right angle for Zoom meetings. I had been using a stack of thick books, which was kind of a pain because I had to stack and unstack them for every meeting. This product is one step better than what I had done before, so I can't say that it's a total waste.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make it sound like it is a cooling tray, it is not. Every other cooling tray I bought before has a fan, this does not just holes. Definitely not worth the money. The drink holder I would not trust to keep cup or glass stable. Chips in the paint,bubbles in paint.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's definitely made out of Bamboo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I took it out the box, definitely had that bamboo wood smell. However, the bamboo stand itself could use a bit more sanding down. But it does the job. The "cooling fan" are just cut outs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Desk holder

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing and it holds my laptop very well placed on it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks nice, but kinda heavy and awkward

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finish looks nice and wood is okay quality for price. However, it is pretty heavy and the legs can not be locked in place so they swing around when you try to move it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very functional

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to use your tablet n functional to have meals as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in bed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. I never want to leave my bed to go to my desk anymore. The downside is the screws seem to become loose often due to opening and closing the adjuster hopefully it doesn't become a major issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as described

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it. Exactly as described and it is easy to store and easy to get out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computet Bed tray/desk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bedtime tray for computer work or for eats amd drink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tray

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, nice sitting on bed with tray on my laps computer, a drink, absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap desk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and small enough to fold up and put away

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Falls apart and splinters.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total piece of crap. Build quality is terrible and wood itself splinters during basic use. It basically just fell apart.

    No, I would not recommend this to a friend
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