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Customer Ratings & Reviews

MISC ADJUSTMENT-MDSE - REAR BACKUP CAM AND MIRROR INSTALL-Front_Large

Customer rating

Rating 4.3 out of 5 stars with 27 reviews

85%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 27 Reviews
  • Rating: 3 out of 5 stars

    Questionable experience

    Posted
    JFKR

    So I set up an appoint for install at 10 AM. Associate came in a few minutes late. No big deal. Asked about pricing $74.99 for camera install and he said it would be more like 87 dollars. Asked why. He then broke it down as 75 for install 5 for materials and rest is for tax and stuff. Was not happy about that last 7 bucks. Anyways ready to get this thing started.Walked around store and went to two other stores while work was completed. Came back and I saw he was done. I asked if everything turned out ok. He said yes, no problems very easy. I said ok, great. I checked out everything and it looked operational, everything seemed to work. First timer of this type of product/install. He said it would be an extra 8 bucks or so because my RCA Cable I provided was 2 feet short so he had to use his. I did not care for that because I was not phoned or told in advance about additional costs. A simple call with my ok would have been nice.He cut me break, seemed to be a nice enough guy. *After I left I noticed a scratch in my stereo, now I could not prove he did it but I noticed it right after I left and have never noticed in the past 2 weeks ever!(Brand New in dash dvd player). I was driving and noticed it on the top part of the source button. Aside from that camera was pointed incorrectly. He did tell me that I could point it downward instead of straight with a screw driver and 2 adjustment screws if I wanted to. I just noticed that every car has the camera pointed a lot further down rather than straight now after some research courtesy of Google Images.. Would have been nice if it was done for me properly. Now i have to fish for a micro Screwdriver. So im not happy about that none the less, He did an otherwise good job of install and was friendly towards the end. Just a few things seemed ify with the new scratch and camera pointed incorrectly with the lines not matching up to the road. I would've recommended this if weren't for the damage on the stereo despite the camera angle.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Awful service

    Posted
    Chuck
    • My Best Buy® Elite Plus MemberElite Plus Member

    We purchased a tv with the Geek Squad installation on a Saturday. We were told by our salesman that they would be at our home that Tuesday or Wednesday to install it. Not only did they NOT schedule to come out that Tuesday or Wednesday, but we were informed that it would be two weeks before they could get there. We knew this wouldn't work with our schedule, so we returned to the store to return the tv and take our business elsewhere. The manager told us how sorry he was and promised to get an outside source to come install it sooner. We decided to give Best Buy a second chance and waited for another call. We scheduled the installation for the 8-12 time slot and were called at a little after 8 only to be told we were down for the 12-4 time frame, which did not work for us. We were also told that they had us down for the previous day, too, however we were never informed about that AND the prior day would have worked for us. We are now headed to Best Buy to definitely cancel our order and TV purchase. Think long and hard before trusting these folks to do what they say.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Work from geek squad

    Posted
    venkatasubbu

    i got rear view mirror with wireless backup camera from amazon and i purchased this plan to install it. I went to BestBuy Store in MadiSon Heights MI. Eric is the person who performed the installation, he did really nice job and now i am using my wireless backup camera without any issues, he explained what he is going to do, looks like a knowledgeable person. Car is neat and clean after installation and he concealed all the wires. I definitely recommend this product if you have good bestbuy auto agent in your nearby store.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A professional job installing the back up camera

    Posted
    Talpalace
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased the camera and the monitor in the rear view mirror, and had them installed by Best Buy. The installer was extremely helpful and friendly. He did a superb job fishing the wire from the tail gate of my Tundra to the rear view mirror in the cab. It was well hidden. He knew his job everything was in place, clean, and worked, it was a professional job. I will use him again, as I'm thinking of adding another camera to the system.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Broke my windshield trying to install.

    Posted
    lymanmg
    • Verified PurchaserVerified Purchase

    Geek broke my windshield trying to install the mirror. They had no idea how to remove the original mirror. They tried to pry it off with a screwdriver after a hour and forty minute wait. Installed it myself after new windshield installed. Hour and twenty minutes, not that hard!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    installation with follow up assistance

    Posted
    jeneric1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The installation was great, proper location, professional appearance... some of the wiring proved to be a little complicated for the techs, but after a return visit, when time allowed, the issues were corrected. very helpful, accommodating, and professional...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great geak squad and webroot

    Posted
    bubble48
    • My Best Buy® MemberMember

    They are very helpful to me. I don't know much about computers. I can just chat with them they have fixed every problem I've had. I didn't have to bring laptop in. I really like that! And you get a tune up on laptop. They have even showed me things I didn't even know I had on this laptop. I'm very happy with them. : D

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    good job

    Posted
    ranger11
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The installer did careful, competent work. The camera works well even though the only place it could be installed was the license plate frame.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Buy installation

    Posted
    JKB3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We had store personnel perform the installation and it was professionally done in a timely manner. We haven't had any issues thus far - no regrets.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Get's the job done

    Posted
    SamsungRebooter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I don't regret putting it in and I feel safer now with the camera than without but the picture quality is not as good as I hoped - it's basically black and white.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    The installation is perfect

    Posted
    Renegade51
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought the rear backup camera and have him(sorry forgot his name) installed it. The service was fast and clean. Very satisfied customer

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great job

    Posted
    Bryan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Best Buy techs installed a backup camera in my truck. Works great! Thank you!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Installation of Review Mirror Camera

    Posted
    Roku2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Very professional and did it in a timely manner very impressed I would have other equipment installed by the best buy in Clearwater

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    back up camera display in rear view mirror great

    Posted
    Jack
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    provides wide angle display of what is behind and to the sides of the vehicle. makes backing into narrow slots a cinch.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Installation

    Posted
    eagle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was very pleased with the installation of my Backup camera. The Tech that installed it did a professional job.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Install was excellent

    Posted
    Russ3
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It took about 2.5 hours which they said it would take up to 3. Everything was smooth. No issues.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Install on back up cam

    Posted
    Rkent
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    They made sure it was right. I only needed some minor adjustments and they took care of it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great installation

    Posted
    Gowri
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very good and perfect installation. Definitely i would like to refer this to everyone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great service

    Posted
    auav8r
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This was a service to install a backup camera. Nicely done and friendly service!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Adjustment

    Posted
    Purple
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    needed to adjust my choices for back up camera and hardware.

    I would recommend this to a friend