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Customer reviews

Rating 4.4 out of 5 stars with 452 reviews

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87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 452 reviews
  • Rated 5 out of 5 stars

    Avi rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a portable Carplay stereo with a backup camera from Amazon and had it installed at Best Buy. I didn’t feel confident attempting the install on my own and Avi’ took care of me. His experience was reassuring and his craftsmanship was exceptional, which ultimately resulted in a the highest-quality installation. I am a very satisfied customer. Thank you Best Buy and THANK YOU AVI!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed car backup camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backup camera in car is working as expected. He even connected steering wheel to stereo even when it wasn't planned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up camera on jeep wrangler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to come back a second time since he couldn't get my spare tire off. Then the second time he was hesitant to install because one of my bolts was missing but I urged him to do it and it's been perfect since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my back up camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an amazing job! He was knowledgeable, quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad found that the backup camera I wanted them to install was defective. They quickly diagnosed the problem and refunded my installation charge. Thank you for the great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience to install my backup camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so good to have them to install my backup camera!!! Super clean and super quick. Hiding all the wires. Just amazing, Tucson Bestbuy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Although Great, Does Not Deserve Aidan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back to Auto Equipment looking for a Garmin 65 GPS and Back Up Camera and Adian happened to be back there working the sales floor and walked me through ALL the Pros and Cons of each option of GPS units and Cameras. Adian Also Advised Me that since I had just purchased the Technical Support Package for our Laptops that ALL Auto audio Installation would be FREE. I purchased the Garmin DriveSmart 65 and BC30 Camera and made the appointment for Installation. I brought my 2002 Subaru Outback on a Saturday Afternoon and Adian took care of all the wiring, hiding the wiring and the installation of both units. This week I will be talking to him again about doing my registration because the procedure from Garmin and Garmin Express for the End User is Ridiculous and vendors like Best Buy should demand that be changed by Garmin. Adian Is GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my backup camera in a fraction of the estimated time. The install was clean and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed on my 2001 Corvette

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excerllent Service! The tech I used was familiar with Corvettes which was important to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Congenial and efficient staff. Did all the installation in a timely professional manner, Did a great job on installing 3 different components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my local Best Buy's auto department twice now, first to install a Nextbase 522GW in my wife's car and then the Rexing S1 in mine. In between the installs, I had a consultation w/ the team for the second dash cam as my car was a convertible and I needed help finding dash cams that would work in my car(that is how I ended up going with Rexing). The team here at North Hills, Pittsburgh is excellent! They did a great job fairly quickly and my dash cams look and work great. They answered all my questions about the product and I was very happy with the customer service. Because of all this, I highly recommend Best Buy for any dash cam and back up cam installs! P.S. - They are booked fairly solid for 3-4 weeks ahead so plan accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer helped fix my mistake!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I had used a Pioneer head unit and back up camera combo on my other vehicle. I really liked that combo, so I bought the same combo to install in my truck. I didn't think about the fact that the backup camera didn't have away to mount on my truck, unlike on my car. Installer called me to deliver the bad news, but offered up a license plate backup cam as a quick, easy solution. it's picture quality isn't as good as what I had in my combo backup cam, but it;s not too bad. It got through Hurricane Sally rains and still works, Pleasantly pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of a Pre-Purchased Back-Up Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a back-up camera for my car on a different website. BB didn't carry one made specifically for my vehicle. Used GS to install it. Took a little longer than they said it would, but it works just fine. This approach saved me probably 70% off of having one dealer installed. I recommend GS.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quoted that the installation would take about 2 hours. It was done in less than an hour-and-a-half. When I picked up the car, they had hard-wired the companion GPS system to the dash. I planned to move the GPS to a different location in the vehicle, so asked that the connection be removed. The change was made quickly and to my satisfaction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back-up camera installed quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera was installed quickly. Separately procured connector cable was faulty so factory installed monitor did not work (it worked when connected to a separate monitor, so we knew the camera was not at fault). Technician could not offer any suggestions except that connector cable was faulty - nothing he could do since it was not a Best Buy part. Another connector cable was obtained and when I connected, it a beautiful image appeared on my monitor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris is the BEsT installer I’ve ever worked with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera nstallation was part of a package deal on the deck I purchased. Work was spot on. Guys in the shop asked me where I wanted the camera mounted and even asked if they could use screws to hold it down. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the older Mazada Models weren't meant to be built with a back up camera, I didn't know how they were going to mount it without it looking awkward. They ended up suggesting where the license plate frame is and it ended up fitting perfectly and doesn't look like it doesn't belong. They did the work very quickly and they did it with ease. They were very friendly and walked you through how it works on your in dash unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear Rear View

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me a nice clear rear view! It is a little off to one side due to the fact that my license plate, where they mount it, is on the left side. But otherwise, it is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera that does the job I needed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice device that fits my needs, mostly to back up since with my 2012 jeep liberty I can't never tell when I'm too close to the car behind me. Be careful backing up and still keep looking at the side mirrors since the car's corners are not shown in the camera view. the mirror is big and nice,little dark but it's fine, the cam view is a square to the left corner, which is shown on the box. I'm pretty happy so far with this purchase.

    I would recommend this to a friend
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