Customer Ratings & Reviews

I recently purchased the AirPods and overall I’m really happy with them. The sound quality is clear and balanced, and they work seamlessly with my iPhone, which makes everything super convenient. Pairing was instant and switching between devices is effortless. One of my favorite features is how comfortable they are—I can wear them for long periods without any discomfort. The battery life has been solid for my daily use, and the charging case makes it easy to keep them powered throughout the day. If you have the AirPods Pro, the noise cancellation and transparency mode are a big plus, especially in busy environments.

When the freezer door came off my Samsung Side by Side fridge, service wanted $175 to come "diagnose" the problem, plus parts & installation. I called the Geek Squad AI repair line instead and through voice activation I received typed instructions and photos of how to fix it myself! As a 64 yr old lady, I was pretty proud of myself and saved myself alot of money!

I was in the market for a new ink jet printer. However, since my wife and I are retired, we didn’t feel it necessary to buy something worth over $200 Although we do not routinely are in need of a printer, we recognize the need to own one. I decided on the Brother MG - J1360DW All in One. It’s not as bulky as my previous printer and the display although small is easy to read. The only negative is setting it up via WiFi . Makes me think that Brother knows it and offers technical support to get it set up, however I have yet to utilize it.

I’m absolutely exhilarated to share my review of the Sony Bravia 8 II This stunning OLED TV has completely elevated my viewing experience. From deep blacks to vibrant colors, every detail is mesmerizing. I also want to commend the exceptional service I received from Best Buy. The staff and managers were not only knowledgeable but also incredibly attentive, ensuring every step of my purchase was seamless. I’m beyond excited to see what others think—this TV and the team behind it are real standouts. Please share your experiences—I can’t wait to hear your thoughts! Best regards, Peter

We replaced our 14 year old counter depth LG refrigerator with this new LG counter depth refrigerator. There are some very nice improvements. For example, the vegetable bins are larger and you can see into the top front cold cut drawer because of some smart engineering. There is more storage space on the sides of the doors as the bins are deeper. The lighting in both the refrigerator and freezer are better. The ice maker/ water dispensers is nice that it has both cube and crushed ice always available by just pressing select on the dispenser. The water filter is much easier to get to and replace. Freezer storage is improved as is getting the bins out to clean properly. The refrigerator runs very quietly. The only complaint is the occasional noise the ice detector arm makes when it is moving across the top of the ice bin.

I purchased a new JBL 500 Sound Bar w/Sub Woofer, 3D Sound, Wireless System for my bedroom. I love it! It connected to my LG Smart Tv with no trouble! Sounds fantastic! Fast and easy installation! The price was so reasonable...really better than reasonable for the quality of the sound. The sound sync is perfect. The bass, midrange, and treble needed no adjustment. The remote is easy to use. The system wonderfully modified itself when using the tv audio tuning preferences. I got all this along with exceptional service! I have a high end Sonos system in my living room and wanted something in my bedroom with exceptional quality but didn't want to break the bank. I'm a happy guy! Thanks Best Buy!

I bought a pair of these AirPods Pro 3 that were open box, and were listed as in fair shape, but when I got them, they appear to be in excellent shape. Everything was included, they were not pre-registered to someone else’s Find My account. They sound great, and the battery appears to be in perfect condition too

I just bought a little early 40th bday present for myself! Apple AirPods Pro 3 are wonderful as compared to my regular AirPods that I had from many years back. I absolutely love them! They have a hearing aid function which is nice because it helps me hear while I have the earbuds in!

Well to be honest, I have no idea what I’m actually reviewing as Best Buy will not show me the product but hey, anything for that gift card am I right dads? But I digress, regardless of what it was, but I had bought which could be any number of things. I’m always satisfied with the availability in the product that I receive at Best Buy. Except for that one clearance mag safe iote car mount would not hold up my iPhone 15

I purchased this microwave for the locker/break room at my work. It is identical to the one I purchased over six years ago, which finally succumbed to constant use and abuse. It is quiet, powerful and was relatively inexpensive.

Great product to use and convenient with the smart application to monitor our clothes while out of the house. Energy efficient loving the multiple washing/drying options we have now and the unit is quite!:)

Love all my products I buy here at Best Buy. They are guaranteed to be fixed replaced or they will give me the best trade in deal. I’ve been a customer for many years and this is the only place I can trust

My 9 yo daughter loves her new mouse! It fit perfectly in her hand and the dpi settings was on point for her too. Not to mention the purp on it was insanely beautiful.

Love love love my products. I remember the day I went in to purchase my appliances at Best Buy Lakewood, Ca. The experience was second to none. The salesperson was attentive, honest and thorough. I ended up purchasing Samsung refrigerator, dishwasher, gas range and microwave. I will be going back when I’m ready to upgrade.

Amazing product and great service! Better to order Apple products from Best Buy than from Apple! Faster service and free Apple Care and excellent extended warranty. Everyone should be a Total member!

The Oakley gold glasses are great. Still learning how to use them. Really helps when you are legally blind

I love my new px8 S2 The sound quality is amazing and be the best of all is the premium material it made of , Premium leather and aluminum Not cheap plastic like competitors have, Really love it might not be the perfect chose for gym workout but perfect for listening good sound quality while drinking a glass of Pomerol

Bought my PS5 Pro before the price increase. Not opening it until GTA 6 arrives.

There are so many tvs to choose from I chose the one that was the least expensive and had a lot of features

Best Buy is the first place I turn to for appliance needs, computer and accessories!! Always competitive and follow up with great service!!