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Customer Ratings & Reviews

Your price for this item is $263.99
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The comparable value price is $999.00

Customer reviews

Rating 4.1 out of 5 stars with 1143 reviews

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Rating by feature

  • Battery Life

    Rating 3.6 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the excellent screen quality, lightweight design, and ease of use of this product. However, many express concerns regarding the battery life and some inconsistencies with the touchpad. The product's performance and attractive design are also frequently praised. While some find the price to be high, others appreciate the overall premium feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,143 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I would definitely recommend to a friend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chromebook is alright but I wouldn't prefer it over a laptop with windows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Chromebook. I use it for everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Samsung masterpiece

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung quality build with Google highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ............................Exellent..............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K AMOLED display is unmatched, to say the least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fast clear image good pice I love the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely one of the best Chromebooks I've purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is good but chrome...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fuxking spaced the chromebook aspect lmaoooooooooo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer.was worth every bit of the cost!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept freezing up, and saying I had to reinstall operating system. I returned it after a few day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very well built

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook is a JOKE - has bad speakers - its so fragile it bends if you bend it --

    No, I would not recommend this to a friend
  • Cons mentioned:
    Touchpad

    Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this in November but open it on Christmas Day, one month after Christmas the track pad stop working. And I’m unable to return it because it’s past 30 days. I don’t recommend! Waste of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Chromebook

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very unique first and last product of it’s kind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrible products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow, crashes, and software issues !!!! i was so dissatisfied i returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terribly Dirty!!!! Looks like long time used laptop.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of garbage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY wanted to like this laptop, but apps are always crashing and it doesn't support a majority of programs, I looked up every possible reason for these issues and no matter what I do, nothing fixes it, I'm not the only person with these issues either. Also, if you own or want to use a Cricut, the design space crashes constantly and the program isn't supported on this laptop, they do have a version for Chromebook, but you only get half of the editing options. I'm now selling my Chromebook and losing around 800 bucks just to go buy an apple laptop. Save yourself the time and money, get something else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Screen quality, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    LOVE IT!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon receiving this laptop I was blown away. It is super lightweight and the design is super thin. I love the red color it came in. The setup was pretty easy no brain surgery and straight to the point. I used it for a whole day playing videos/movies and the 4K image quality is off the hook!! you gotta love the touch screen and it folds back into a tablet which is pretty awesome because now it makes it easier to take anywhere ( if you have kids). The chromebook comes with a stylus pen, and it works great too. The camera is OK nothing over the top, I was expecting something more sharp and clear image but it really isn't, but that is no biggie for me. I would still definetly recommend this chromebook to anyone. Its truly amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 8 months, My Samsung Galaxy chromebook died. I haven't even used it that much. I should have got a Surface Pro instead. Bad choice.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I wished it would have worked.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying this is absolutely beautiful in person. ENDS THERE! Had to return to SD Card not holding card. VERY SHORT battery life. Beautiful screen.

    No, I would not recommend this to a friend
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