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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 16 reviews

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94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-16 of 16 reviews
  • Rated 5 out of 5 stars

    Ghhv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I am I just got home from work and I are going to be there in a few minutes and I'll be there in a few minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for the Geek Squad Monthly Accidental Protection Plan, and I must say, it has been a game-changer for my peace of mind. Accidents happen and knowing that my devices are covered gives me confidence in my daily use. What I love about it: Quick and Efficient Service: When I accidentally damaged my device, the Geek Squad team was incredibly helpful. They processed my claim quickly, and I had a replacement in no time. Comprehensive Coverage: The plan covers a wide range of accidental damages, which is perfect for someone like me who relies heavily on their tech. Value for Money: For a small monthly fee, I get protection that saves me from potentially expensive repairs or replacements. Room for Improvement: While the service is excellent, I did notice that the claim process could be streamlined further to make it even faster. Additionally, it would be great if the plan included coverage for loss or theft. Overall, I highly recommend the Geek Squad Monthly Accidental Protection Plan to anyone looking to safeguard their devices. It’s a small investment that can save you a lot of stress and money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peice of mind to keep phone safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent coverage for my s25 ultra covers the entire phone if broken except if stolen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made the process of setting up my phone so easy. They were there when I needed help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Encyclopedia,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am clueless when it comes to figuring out how to work anything on a laptops or computers. Now Geek Squads are the most intelligent people ive seen. I enjoy watching them make things work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek swad help fix and unlock my cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek swad is so alsome they have all tge right answer. Equip to fix and repair my electronics education on my devices and extra set of knowledge thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad are great people and likes their job they do..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Greek squad for all of our best buy purchases. We have never had an issue with them. They have always gone above and beyond what we've come to expect from customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for entertainment and relaxation, thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice ambient and respecfull people and very profesional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They make it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. 100% recommended I love it !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They will help you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service at the best , this guys are really professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance on my Galaxy S24 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They offered good work along with affordable prices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection plans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is great other than not being able to renew my plan when it was canceled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ohone screen replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when i broke my screen on my s24 ultra. I was told by a local shop it would cost 500 to fix my screen but hest buy saved me and got it completely covered with no out of pocket cost

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Big downgrade from the s24

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a considerably less amount of featurs than my s24 no more bluetooth pen no more samsung dex to my computer it works fine but the battery is considerably less than previous years even on battery saver

    No, I would not recommend this to a friend
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