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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 818 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers often highlight the importance of protection, peace of mind, and warranty coverage that AppleCare+ offers for their Apple devices. They appreciate the sense of security and confidence it provides, knowing that their devices are covered in case of unexpected repairs or damage. While some customers find the price of Apple products and AppleCare+ to be expensive, many believe it is a worthwhile investment for the reliable protection and peace of mind it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 818 reviews
  • Rated 5 out of 5 stars

    Best warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Apple warranty plan I have ever seen, so really recommend…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time, able to manage any of our issues

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few weeks after purchasing an iPad we got a malware attack and when we called AppleCare to assist they were extremely helpful and resolved the issue quickly and efficiently. It is well worth the price for that peace of mind if something goes wrong.

    I would recommend this to a friend
  • Cons mentioned:
    Issue

    Rated 4 out of 5 stars

    Protection by Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APPLE CARE CERTAINLY IS ONE OPTION YOU DO NOT WANT TO BE WITHOUT.. IT IS A GREAT TOOL PROVIDED THE CASE OF AN ISSUE WITH AN APPLE PRODUCT.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have AppleCare, I have peace of mind. No matter what happens my device is protected. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase the annual Total Tech which includes Apple care without purchasing separately. We like this concept, have not had to use the total tech support yet but all Apple product we have purchased in the first year are covered under Apple care without paying for it for each product separately

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Peace of mind

    Rated 5 out of 5 stars

    Peace Of Mind Coverage!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys Total Tech Coverage is the BEST Insurance policy you can get! Great peace of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad best buy provides a protection plan thats linked to apple as i can buy it anywhere without buying directly from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new version of ipad with the bigger screen and 256g storage and WOW! This is the best apple device I’ve bought to date! Absolutely love it and thanks to Best Buy member benifits, I recieved a great deal and great extended services!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very grateful and thankful that Best Buy has Apple protection plan just as well as going to the Apple Store and it makes it more convenient not going there because of the busyness but Best Buy has the time and is much faster. Thank you so much Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    A must for Apple products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have Apple care. I’ve used them for my Apple products & never had a problem with them either repairing or replacing an item.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides peace of mind and confidence in my apple devices when it comes to extended warranty coverage, technical support and accidental damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    APPLECARE +

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a positive add to my apple collection. I really recommend this to others. Why not purchase a addictive to ur collection of apple products for protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best app for pictures that take up a lot of space on your hard drive, and the price is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+ with Total Member is insane value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used AppleCare+ on plenty of occasions. If you buy Apple products annually, just get the Total Member from BB so your AppleCare+ is added for free.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must have protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection. Recently our apple laptop cracked screen. We paid the 99.00 and received a completely new laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use AppleCare+, but I do have peace of mind just in case I do need it. Having two kids and the fact that they do not take care of anything, is what had me sold to get AppleCare+.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    I recommend AppleCare

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AppleCare and I feel safe and secure knowing I'm covered by AppleCare and the Best Buy guarantee. I also love the free subscriptions (Apple Music, Apple Fitness, news, etc.) that come with some AppleCare purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Trust me, it is worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a mother of a two years old child, my previous iPad Pro was with me for six years but one drop in the bathtub and it was game over, and of course fixing it was the price of the iPad itself so getting this protection was very important to me because these accidents are not avoidable when you have a toddler

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    AppleCare for the best products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super care warranty for Apple products. I own multiple Apple products for business & personal. This care will save me money because my company uses IPADS & MACs up to 16 hrs. A day. I will reduce my purchase budget!

    I would recommend this to a friend
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