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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 827 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers often highlight the importance of protection, peace of mind, and warranty coverage that AppleCare+ offers for their Apple devices. They appreciate the sense of security and confidence it provides, knowing that their devices are covered in case of unexpected repairs or damage. While some customers find the price of Apple products and AppleCare+ to be expensive, many believe it is a worthwhile investment for the reliable protection and peace of mind it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 827 reviews
  • Rated 5 out of 5 stars

    Great to have Apple!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products are nice to purchase to have the information of Issues.Thank you and Where We Go 1 We Go All, President Donald J. Trump!!!

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple Care+. We had a new iPad begin to unexpectedly overheat and not hold a full charge despite being less than a month old. AppleCare helped us immediately move to replace the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Care + has yet to disappoint.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had to use it a couple of times. Each time the situation was resolved:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value cheaper than buying Apple protection and easier access to service

    I would recommend this to a friend
  • Cons mentioned:
    Issue

    Rated 4 out of 5 stars

    Protection by Apple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APPLE CARE CERTAINLY IS ONE OPTION YOU DO NOT WANT TO BE WITHOUT.. IT IS A GREAT TOOL PROVIDED THE CASE OF AN ISSUE WITH AN APPLE PRODUCT.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few weeks after purchasing an iPad we got a malware attack and when we called AppleCare to assist they were extremely helpful and resolved the issue quickly and efficiently. It is well worth the price for that peace of mind if something goes wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I have AppleCare, I have peace of mind. No matter what happens my device is protected. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Monthly AppleCare+ (up to 24 mo.)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is very important for your device because it's good to have AppleCare+ just in case, for example you spill any liquid on the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter dropped her iPad in the bath and Apple replaced it at no extra charge bc it had no cracks. Super fast and friendly service.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Peace of mind

    Rated 5 out of 5 stars

    Peace Of Mind Coverage!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buys Total Tech Coverage is the BEST Insurance policy you can get! Great peace of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase the annual Total Tech which includes Apple care without purchasing separately. We like this concept, have not had to use the total tech support yet but all Apple product we have purchased in the first year are covered under Apple care without paying for it for each product separately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this to get the screen replaced on my son's laptop. This saved us a ton of money, and was easy to use. Dropped the laptop at Best Buy, had it back in a week with a brand new screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care for my tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this yet, but between this and the total protection I am well covered and will save on replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad best buy provides a protection plan thats linked to apple as i can buy it anywhere without buying directly from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New ipad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new version of ipad with the bigger screen and 256g storage and WOW! This is the best apple device I’ve bought to date! Absolutely love it and thanks to Best Buy member benifits, I recieved a great deal and great extended services!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always get apple care on everything I purchase..

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    A must for Apple products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have Apple care. I’ve used them for my Apple products & never had a problem with them either repairing or replacing an item.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides peace of mind and confidence in my apple devices when it comes to extended warranty coverage, technical support and accidental damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    APPLECARE +

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a positive add to my apple collection. I really recommend this to others. Why not purchase a addictive to ur collection of apple products for protection.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use AppleCare+, but I do have peace of mind just in case I do need it. Having two kids and the fact that they do not take care of anything, is what had me sold to get AppleCare+.

    I would recommend this to a friend
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