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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 840 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers often highlight the importance of protection, peace of mind, and warranty coverage that AppleCare+ offers for their Apple devices. They appreciate the sense of security and confidence it provides, knowing that their devices are covered in case of unexpected repairs or damage. While some customers find the price of Apple products and AppleCare+ to be expensive, many believe it is a worthwhile investment for the reliable protection and peace of mind it offers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 840 reviews
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase the annual Total Tech which includes Apple care without purchasing separately. We like this concept, have not had to use the total tech support yet but all Apple product we have purchased in the first year are covered under Apple care without paying for it for each product separately

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few weeks after purchasing an iPad we got a malware attack and when we called AppleCare to assist they were extremely helpful and resolved the issue quickly and efficiently. It is well worth the price for that peace of mind if something goes wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    AppleCare

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple Care+. We had a new iPad begin to unexpectedly overheat and not hold a full charge despite being less than a month old. AppleCare helped us immediately move to replace the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care for your electronics with Monthly AppleCare+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have monthly AppleCare+ on my electronics because you never know when an accident might happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership wort every apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care has been a blessing since day one. Especially since all of my kids love apple products. They are also a bit clumsy at time. The discount dor repairs is amzing and the replacement proces are even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me a lot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free with Best Buy total tech is wild! Great savings

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Monthly AppleCare+ (up to 24 mo.)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare+ is very important for your device because it's good to have AppleCare+ just in case, for example you spill any liquid on the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a superior protection plan. The screen on my iPad broke and all I had to do was go to the AppleCare section in my iPad and report it. No going to Best Buy or the Apple Store. No rushing to make an appointment or waiting and wondering what they would say. They immediately shipped me a replacement brand new iPad. Done. I returned the broken screened iPad with their prepaid shipping label and it was over. Wow,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter dropped her iPad in the bath and Apple replaced it at no extra charge bc it had no cracks. Super fast and friendly service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is awesome because it gives you a peace of mind. On this particular item I recommend having it due to viruses.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    AppleCare for the best products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super care warranty for Apple products. I own multiple Apple products for business & personal. This care will save me money because my company uses IPADS & MACs up to 16 hrs. A day. I will reduce my purchase budget!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Get AppleCare

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care plus is always good to have. I have found that Apple products usually work well without breaking down very often, but there is no guarantee, so I always purchase the AppleCare Plus for my peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Warranty

    Rated 5 out of 5 stars

    I recommend AppleCare

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AppleCare and I feel safe and secure knowing I'm covered by AppleCare and the Best Buy guarantee. I also love the free subscriptions (Apple Music, Apple Fitness, news, etc.) that come with some AppleCare purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Peace of mind!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use AppleCare+, but I do have peace of mind just in case I do need it. Having two kids and the fact that they do not take care of anything, is what had me sold to get AppleCare+.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AppleCare+

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad best buy provides a protection plan thats linked to apple as i can buy it anywhere without buying directly from them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    APPLECARE +

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple care is a positive add to my apple collection. I really recommend this to others. Why not purchase a addictive to ur collection of apple products for protection.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Is it something I recommend,yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But just because I recommend it doesn't mean it's all that useful. Apple products are expensive but that doesn't mean that everything is covered. Sometimes you have to fight to get it covered. Just heads up.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Apple care

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides peace of mind and confidence in my apple devices when it comes to extended warranty coverage, technical support and accidental damage.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service

    Rated 5 out of 5 stars

    A must for Apple products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have Apple care. I’ve used them for my Apple products & never had a problem with them either repairing or replacing an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AppleCare+ with Total Member is insane value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used AppleCare+ on plenty of occasions. If you buy Apple products annually, just get the Total Member from BB so your AppleCare+ is added for free.

    I would recommend this to a friend