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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 1246 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note that AppleCare+ offers comprehensive protection for their devices, providing peace of mind and a sense of security. They appreciate the warranty coverage and the free services included with the plan. While some customers find the price to be expensive, many believe it is a worthwhile investment for the protection and peace of mind it provides.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,246 reviews
  • Rated 5 out of 5 stars

    Great insurance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for a device that is expensive to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 17 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, fast, terrific camera upgrade from past versions and all the storage space needed. I love this 17 Pro Max.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the plan for the peace of mind of anything breaking on my phone, or me dropping it. It seems a bit pricey, along with the $120 some deductible.... not sure if I will continue to keep it.. Might be nice if they offer another plan for a reduced price after the 2 yrs... I plan on keeping my phone for more than several years. I am not sure if I would recommend this plan to a friend or not.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Love the option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since i have total tech. Its free with the apple purchase. Its a nice piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple Care is super helpful to have, just in case, especially when it is free with Best Buy Total Tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is included with my membership and is a huge value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been the person with and without apple care get apple care saved me a bunch of times lots of times the repair was even free or around 100 bucks vs few hundred or thousands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gottyg

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare program is great for consumers that are shopping at Best Buy. Highly recommend anyone to purchase this product. This has been very beneficial for my purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Got to keep these expensive pieces of glass and metal protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty has been a fantastic investment! It provided peace of mind knowing that my device was protected beyond the standard coverage. When I needed assistance, the claims process was smooth, and the service team was responsive and professional. Having this extra protection saved me from unexpected repair costs and ensured my product stayed in top condition. Highly recommend it to anyone considering extended coverage!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    peace of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AppleCare is a monthly lifeline for my devices. The peace of mind it brings is unparalleled, ensuring swift assistance if anything goes awry. With ongoing support and repairs, it's a wise investment for safeguarding my Apple ecosystem, keeping my tech experience seamless and stress-free. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Why would you not buy this? It’s silly not to.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another obvious statement why would you not protect your Apple products in any way possible? Why would you spend over 100 bucks on something and not spend a few extra dollars to make sure those products are protected. Just do it. It only makes sense fortunately I’ve never had to use it because Apple products are such high quality, but is there just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook pro saver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend having protection for apple products. I am a big fan of it since it comes with my best buy membership aswell. Used it for my MacBook pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be prepared by AppleCare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy AppleCare for all of my products. You never know when someone is gonna break.

    I would recommend this to a friend
  • Pros mentioned:
    Customer service, Peace of mind

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the satisfaction of not worrying if an item needs service!!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Protection

    Rated 5 out of 5 stars

    AppleCare+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection and coverage to all my products. We have used it on our iPads and buds

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Included with my Apple Watch Ultra 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this included with my recent Apple Watch Ultra 2 purchase as I am a Total Tech member which gives me the EXACT same benefits as getting AppleCare through Apple or even Best Buy. The peace of mind is great and it covers for maintenance items such as battery replacements also.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue with an Apple Watch and sent us a new one one no time. Have been a member of Best Buy Total since 2021 and been very happy with it. We buy all our tech from Best Buy now instead of Amazon, etc... This protection plan is a big reason why as well as the extended return times and Apple Care on Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my item protected and gives me peace of mind!

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, keeps your Apple products in great shape and all times

    I would recommend this to a friend
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