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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1541 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,541 reviews
  • Rated 5 out of 5 stars

    The Total Member Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been an amazing experience having the peace of mind that my products are always protected, once purchased. It pays for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection has been great!! They've fixed multiple computer issues i was having!! I highly recommend them!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protectection Plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was extremely helpful at Best Buy and we got protection on all of our tech for an unbeatable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need repairs? No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can rest at ease, knowing geek squad at Best Buy will always take care of your electronics. Our membership gives us peace of mind with our electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shout out to geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best great talent god bless could not be more pleasant to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, it’s great fast and sufficient. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best of Buys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never be too safe. I recall one day I did not have it then needed it. Now I have it. Now I just feel more secure. A peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Years of Free Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service offered by Best Buy. Any thing you purchase from Best Buy and if you are Total Tech Member you always get 2 free years of protection service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is only good if you make multiple and or constant purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a dedicated shopper at Best Buy, protect your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best guarantee ever covers for all damages on apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xtra protection helps!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this added protection! It gives me piece of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service on all of my products… recently used for my comouter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Protection is a must for TCL Televisions

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed some inexpensive televisions for kids / guest bedrooms so took a shot on TCL - Within 10 months all three TV's failed - Since everything was under warranty we went to TCL customer service - Came to find out CR reports a 50% failure rate on this model TCL TV and the Better Business Bureau has page after page of complaints on TCL customer service After a month of running in circles with TCL Customer Service with ZERO success we went to BestBuy - They had a tech out who confirmed the TCL TV failure and ordered replacement parts - Initially the replacement parts sent by TCL were also bad but after three attempts got one TV working .... confirmed one TV was beyond repair and gave us a full credit for a replacement ... 3rd TV is still being repaired BestBuy has been terrific and the tech was knowledgeable and did a great job - If not for BestBuy TCL would have ignored three dead TV's all under warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is amazing. I don’t know much of electronics and the sales men was super patient and explained every single item perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Protection. It has saved me thousands in repairs and deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WELL WORTH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the value of having this. Its nice to know that anything i buy at Best Buy will have a 2 year warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Low End Computers =?

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some stuff seems a bit pricey for GSP. . . I seen things about 1/3 (once even half) of the price and it just does not worth it in this case. Low end computers? No. But do get it on higher ones! Especially in the higher percentile GSP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that the Geek Squad offers the peace of mind of professional help everyday is really reassuring.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Preorder process

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review at the moment is in regards to the process to secure. The release was late which sucked. However with the success and multi auth. Codes required to verify i was not a bot helped in obtaining my purchase. This transaction has been vastly improved over the release of the PS5 and XSX .... the company is working hard for it's customers. Thanks. Huge fan of Nintendo and looking forward to this upgraded handheld. Negative is the required subscription to fully utilized the handheld but it will grow.

    I would recommend this to a friend
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