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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5238 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 5,238 reviews
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is definitely great to have! I bought an Arlo camera at Best Buy and had a faulty hub that everything worked even the cables and chargers but the hub for some reason didn’t turn on. I took it back to Best Buy months later since I didn’t notice cause I didn’t open the package right away since I was dealing with pregnancy and getting close to giving birth then. Best Buy protection plan immediately exchanged it with a new one and even renewed the protection plan so that it started the day of the new one! Now my camera works perfectly and I didn’t lose out on months of my protection plan. Definitely get the protection plan if you don’t always open things right away like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Traeger Grill with Best Buy Protection: A Sizzle o

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me share my recent experience with the Traeger Grill and the added layer of satisfaction that came with the Best Buy Protection plan. As a barbecue enthusiast, investing in a quality grill was a no-brainer, and choosing Traeger was a decision that elevated my outdoor cooking game to a whole new level. First and foremost, the Traeger Grill itself is a marvel of engineering. Its wood pellet technology not only imparts a distinct and delicious flavor to my grilled creations but also ensures precise temperature control for a foolproof cooking experience. From slow-smoked briskets to perfectly seared steaks, this grill is a culinary powerhouse that has quickly become the centerpiece of my outdoor gatherings. Now, let's talk about the icing on the barbecue cake – the Best Buy Protection plan. Knowing that my Traeger Grill is backed by this robust protection plan adds an extra layer of confidence to my grilling adventures. Accidents happen, especially in the world of outdoor cooking, but with Best Buy Protection, I can tackle any mishap with a relaxed attitude. One of the standout features of Best Buy Protection for my Traeger Grill is its coverage against accidental damage. Grills are exposed to the elements, and sometimes a sudden rainstorm or an unexpected bump can lead to unforeseen issues. With this protection plan, I can fire up my Traeger with the assurance that even if an accident occurs, Best Buy has my investment covered. The convenience of the claims process is another aspect that sets Best Buy Protection apart. Barbecue sessions are meant to be enjoyable and stress-free, and knowing that I can easily initiate a claim and get back to grilling quickly is a game-changer. Best Buy's commitment to customer satisfaction truly shines through in their responsive and efficient claims resolution. Moreover, the Traeger Grill's advanced features, combined with the peace of mind provided by Best Buy Protection, make this combo a match made in grilling heaven. The plan is tailored to the specific needs of the grill, ensuring that I can continue to impress friends and family with mouthwatering dishes without the worry of unexpected repair costs. In conclusion, the Traeger Grill paired with Best Buy Protection is a winning combination for any barbecue enthusiast. The grill's outstanding performance combined with the comprehensive coverage of the protection plan creates an unbeatable synergy. It's not just a grill; it's a culinary experience, and with Best Buy Protection, it's a worry-free investment into countless delicious moments. Here's to sizzling success on the grill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CAN'T BEAT THE GEEKS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE MIGHTY GEEK SQUAD has saved us on numerous events! Our laptop froze up, and we bought some new televisions for one of our vacation rentals and the GEEKS did an amazing job putting them up for us and connecting them to the walls, wifi and more! HIGHLY RECCOMEND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Experience with Best Buy Services

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the pleasure of engaging with Best Buy's services, and I must say that my experience exceeded all expectations. From start to finish, their commitment to excellence shone through in every aspect of their service offerings. The expertise and knowledge of their staff were truly commendable. The team was not only friendly and approachable but also displayed a deep understanding of their products and services. Their willingness to patiently address my inquiries and guide me towards the right solutions was highly appreciated. Moreover, the seamless process from browsing through their wide range of products to making a purchase and receiving timely updates on delivery showcased their efficient system. Best Buy's dedication to ensuring customer satisfaction was evident in their attention to detail and clear communication at every stage. One notable aspect was the range of after-sales services they provide. Their commitment to helping customers post-purchase is truly praiseworthy. They offer valuable support, ensuring that I was fully comfortable with my purchase and had all the necessary resources for optimal use. In today's market, where customer service often falls short, Best Buy sets an exemplary standard. Their services are not just about selling products but about building lasting relationships with customers. I would wholeheartedly recommend Best Buy to anyone seeking not only top-quality products but also a superior customer experience. In conclusion, my encounter with Best Buy's services left me thoroughly impressed. Their exceptional commitment to their customers and their dedication to delivering quality service make them a standout choice. I look forward to engaging with their services again in the future. Rating: ⭐⭐⭐⭐⭐ (5/5)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iMac system , Apple Tv4K & Brother Printer ( Upgad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a New IMac system including Brother Printer & Apple TV ( 4KTv Box) because it was clear my Sustem was in need of a Definite Upgrade. Bought the (4K ) Apple TV due to the Fact that I have built a Library of movies due to Blu-Ray which includes either ( Digital Copy ) or ( UltraViolet ) which is a Virtual copy that can be played on a Tablet or elsewhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY, worth the money and hassle free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer support provided is exceptional and has proven highly beneficial on numerous occasions. I wholeheartedly endorse it to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad A++++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I need help with anything electronic or questions with my PC the geek squad has all the answers and the Best Buy in Middletown. They are like my best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome. They had to cancel the order because it wasn’t enough man power to finish all the work at nine hours to do my car and they made it possible plus my order was canceled and redone for the 21st which was the same day that I need to bring my car in Making sure that those two things was perfect so that I could be successful the day that I bring my truck in and not have to wait for the order again. It was a problem a long time ago and ever since then they fixed it and I thanked them for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo yoga

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer works fast specially for college love the touchscreen and the fast charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection has been great, as a total tech member I get this on every purchase. My dog chewed my nice Bose headphones once or twice and they just handed me a new set!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rewards Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My total rewards is the best thing I could have bought. Everything under warranty for two years!!!! WOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, for a beginner build really help full when when i needed to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ain’t nobody got time to wait for their printer..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used my printer a lot and I was really happy with the printer overall. I was so happy in fact when it died I skipped the simple solution to get it fixed and was more excited to hurry up and order a new one instead. I’ll get it fixed when I have time to deal with that. Ain’t nobody got time for that..:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had great experiences with the warranty/protection plans from Best Buy. I've either gotten my stuff fixed or replaced. The service reps have always been great. I don't make any big purchases without buying their protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KQZN Property Services

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new HP amd HP computor for my business amd I would not purchased anything other than a HP. My previous HP printer and computor lasted 12 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robotic cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine the quality of this machine is incredible. I don’t know how I lived without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for short-term protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, no-deductible coverage for up to 24 months. Covers repairs and replacements but can get pricey over time. Verdict: Good value for short-term protection, but costs add up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy! Happy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to Ring after having 2 other brands previously. The picture quality and battery life are both incredible. I personally think it is much better system than what I previously had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy total,Is the way.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy total is the single best reason I have to shop Best Buy for just about all electronics. It’s nice knowing that everything comes with a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected from the unexpected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have. The Total Member access is worth every penny. Knowing my items are protected gives me peace of mind.

    I would recommend this to a friend
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