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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 7296 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 7,296 reviews
  • Rated 5 out of 5 stars

    Best warranty in the business!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is the best in the business. When I buy a TV, I ALWAYS get the 5 yr warranty. I game and watch movies a lot and something always goes wrong before the 5 yrs is up. If geek squad cannot fix the TV, and the problem is NOT directly your fault (I.E. if you physically break it or drop and crack it) they will give you credit for the entire purchase of the TV. I've don't this 3 times over the last 15 yrs. So I buy the TV, get the 5 yr warranty, if the TV stops working and cannot be fixed they give me credit to put towards a new TV or anything in the store. I will ALWAYS get the warranty on TV's. And with the best buy total membership, I get 2 yrs on anything I buy. I buy all my electronics from there. Washer machines, video game things, phones. I bought my older parents new phones from best buy and they each got 2 yr warranty. And my parents always break their phones. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased over a month ago. Working very well for the limited time we've had it thus far. Buttons are easy to see. Crazy about the sensor reheat. No more guessing. My daughter and I both like our food "burn your mouth hot" and this option does not disappoint. The size is exactly right for what I wanted. Everything fits well and seeing inside the unit for wipe down is easy. Every now and again I do feel like the rotation is moving slowly. Checked the placement and everything appears to be in place. Delivery was a breeze as usual. Knew exactly when the item was to be delivered and placed directly in front of my front door as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Delivers Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I added Best Buy Protection to my purchase. It’s one of those things you hope you never need—but when you do, it makes all the difference. Whether it’s accidental damage, hardware issues, or just everyday wear and tear, knowing I’m covered takes all the stress out of owning tech. The coverage is clear, the claims process is smooth, and the support team is responsive and professional. I’ve used it once already, and the turnaround was fast with zero hassle. If you’re investing in electronics, this protection plan is a no-brainer. It’s like having a safety net for your gear—and it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Straightforward Protection with Monthly Flexibilit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection is easy to set up and even easier to manage. The monthly option offers flexibility without sacrificing coverage, making it a good choice for protecting devices you rely on regularly. Simple, predictable, and stress-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workhorse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a workhorse! No frills, gets the job done every time. I print dozens of photo quality prints every day on inkjet glossy paper without any jams. It only connect to 2.4Ghz WiFi but if your household or business only has 5G you can always hook up a USB cable for printing. Don’t go long periods without printing as the print heads can dry out and cause you problems. I would definitely buy this printer again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly Amazing Experience—Worry-Free Gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I ordered the PlayStation Portal, I was honestly worried because I saw a lot of reviews complaining about laggy connections. Despite my concern, I decided to give it a try, and I’m so glad I did! My experience has been absolutely fantastic—no connection issues at all and zero lag. In fact, the graphics on the Portal look even better than my TV! I’m genuinely hooked and can’t stop playing. If you’re on the fence like I was, don’t hesitate. For me, this device has been totally worry-free and a joy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So so experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still waiting on this product as it’s being shipped, but my treatment while shopping for this particular item was less than stellar. I stood there looking at the wall of monitors while 3 employees stood around chatting and sharing phone screens with one another then a fourth man came over and joined in the conversation. At this time I’ve been waiting 5 minutes or more. One of the employees walks away as My husband then walks up after getting a carriage and had to interrupt them for someone to help. That person was unable to help us. When we walked away I searched online and found 2 monitors under 100$ which was my original question to the employee. There were none on the shelves and I didn’t expect there to be any. I went back to the dept and was helped by a different person this time. I showed him what I wanted he told me when I could have by and that it was not available in the store. I asked if I could order it and pay for a tv that we had looked at before this happened. That employee was awesome btw. He said of course and went immediately to grab the tv and cash us out. He took the time to explain starlink because I had questions. If you can see my order and sales person he was wonderful. As for the 5 stars. That’s for the 2 employees that were wonderful and the product which is a duplicate to the one at home. Its been a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The very best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the beat pertection for any electronics you may need or require. I have a big family who loves technology so this makes life easier when you have a device that's stops working or if you have an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be smart, protect yourself

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans for any item, especially electronics are always a smart buy. You never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Protection Plan from Best Buy has been a total game-changer for me. I’ve had a few tech mishaps over the years, and every time, this plan has come through—no hassle, no stress. One time, they even replaced my whole computer when it couldn’t be fixed. It’s paid for itself multiple times over. If you're buying anything expensive, do yourself a favor and add the protection plan. Seriously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is worth the money for emergencies and peace of mind! We have used this for almost every purchase we make with Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product, high quality.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best products I've ever purchased. And I am very happy with it if you want quality in your life. You need to get something like this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new fridge and the ice dispenser wasn't working. The tech ordered a part and got it all fixed in a timely manner. Didn't have to pay for anything, because of this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection I brought my computer in and they were able to download the software I needed and put my pc together very helpful 10/10 also let me return my charger for a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the way to go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment will definitely recommend this pic to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome monitor for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing monitor size resolution, and isolation for a great price highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Ear Buds 3 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds pair seamlessly with your Galaxy phone. The active noise cancellation is superior to the ear buds pro 2, and I was impressed with the clarity at loud volumes with bass and performance! What a great deal with $70 off the normal price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks bestbuy for this 24 month protection. A must have for expensive devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Watch Ultra 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the ultra3 from a stainless steel series 3 couldn’t be happier much better cellular connection than my old series 3 with so many more features excellent upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Face cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process is easy gray and the convenience factor is amazing. Thank you.

    I would recommend this to a friend
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