Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $474.99
Clearance
The comparable value price is $499.99

Customer reviews

Rating 4.2 out of 5 stars with 370 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the impressive camera, affordable price, and long battery life of the moto z⁴. Many users also appreciate the ample storage, Moto mods, and inclusion of a headphone jack. While some users find the phone to be slippery, others have concerns about its fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 370 reviews
  • Pros mentioned:
    Camera
    Cons mentioned:
    Slippery

    Rated 5 out of 5 stars

    Next Great Moto Z

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. I upgraded from the Moto Z2 Force and was concerned that the processor would not be as good, but there really is no noticeable difference. The free 360 camera mod is a lot of fun as well. The only issue with the phone is that it is very slippery. This was resolved with a case and a matte screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality of the phone is excellent! Gives a whole new meaning to Smart Phone! Love the camera, all the memory & sound quality from just the phone itself... But the mods must make it out of this world? Wish I could find the wireless charging option...

    I would recommend this to a friend
  • Pros mentioned:
    Moto mods, Price

    Rated 5 out of 5 stars

    Bought unlocked for my mother

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing her warn out z2, she loved it & wanted to continue to be able to use her moto mods so she was excited to learn it was available & at half the price she purchased the Z2 for. Can’t complain Motorola delivered in my opinion... just don’t expect it to outshine the newest phones out

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Does everything a smart phone is supposed to do

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display- edge to edge, no notch. Good battery life. Good camera. Great price. Good speakers. The only thing it lacks is wireless charging. I have owned almost all iPhones, Samsung galaxy S 8+, & Pixel 3 XL. This motorola only cost well below half of the above brands. I must say I really like this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 4 out of 5 stars

    GoI'd basic phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic phone for a simple person and use is easy , camera works well and even though it's not as fast as the Galaxy's it does the job for the price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Good phone for price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain phone does what I need it to do battery life is better then expected camera quality is good also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the mods

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third Moto Z with mods. My son loves this phone especially this one since it has a headphone jack that the other generations apparently did not. He will not replace it with any other kind. That being said I have had to replace it three times in the last 5 or so years mainly battery or frozen screen. This is being used by a early twenty year old so it could just be from being to rough on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Moto mods

    Rated 5 out of 5 stars

    This phone rocks!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had all versions of Moto z. This is not the best. But combines all that is great with every other version into one super device. Battery rocks. Speed rocks. Moto mods are a killer feature, and one of the most important things that kept me with this line.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Storage

    Rated 4 out of 5 stars

    Good smartphone

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone and the camera. It is fast and it has plenty of storage for my podcasts and movies downloaded from plex.

    I would recommend this to a friend
  • Cons mentioned:
    Slippery

    Rated 5 out of 5 stars

    one annoying issue, sound is low in calls

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what is the point of reviewing a phone that is on the way out? bought it because my mot ox pure was killed by working from home... apparently there is such a thing as too much tethering... -has FM radio when headphones plugged in -truly unlocked- no bloatware -sound is good except in calls, have to use speakerphone even with it up to your ear and no, I am not hard of hearing -very slick glass front and back, EASY to drop, need a case -magnets in it are placed to hold motomods, they don't work for magnet mounting to scosche and the like -battery life is meh, but I tether... like... a lot -really like this phone- should have got it last year when it came out and I am bummed that it looks like there won't be any more mod phones

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Very good phone for the money.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, lightweight, nice display, well worth the money. Also, Best Buy staff was very knowledgeable, helpful and patient. This is the second Moto I have owned and I find them a good product at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Not a bad phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't really hate on this phone at the current price point. I actually had no idea that this came with a 360 Camera attachment which is pretty cool. I haven't used it but once and its not bad. The phone itself has its issues but nothing that is huge. It can be a little slow at times but I have a feeling part of that is network coverage (Visible). Overall I put an extra MicroSD card in it and it's pretty amazing now.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone with an amazing screen.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely loving this phone, I initially noticed it because of its screen size and overall vibrant colors it gave off. That combined with the killer camera make it a great buy at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Moto mods

    Rated 5 out of 5 stars

    Love Moto Mods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Moto Mods. I now have three batteries and love how convenient that is. This one didn't come with one, but did come with a camera. Haven't used it yet and will update when I have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st time using a Motorola fallen like this. I have been very happy with the performance the speed of the processor and the battery life blows away anything else I've used before

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Z4

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Motorola phones since cell phones first began so I tried to stay with them as much as possible. Z4 is just the latest version 128 gig of memory and 4 gig of ram. Although I've only had it for a month or so, seems to work well ,processor is a little sluggish at times but overall it's a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Fragile

    Rated 5 out of 5 stars

    Great cellphone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can add different attachments. Unfortunately my screen cracked 1 week after purchase so I highly recommended getting a good case. The camera is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Excelente!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead spend a lot of money in a Samsung Galaxy S10, I bought this to my mom and she absolutely loved it. The camera is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love this phone mods are amazing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is incredible memory space is huge and you can add a memory card the mods are an amazing feature can't wait to get the projector for it great camera takes amazing pictures

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Storage

    Rated 5 out of 5 stars

    Great Camera And It Has Alot Of space for apps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever Great quality and camera I totally Recommended.....It comes with an extra camera to take wide pictures And Alot of space for your apps and pictures

    I would recommend this to a friend