Customer Ratings & Reviews
- Model:
- PB2J0010US
- SKU:
- 6583831
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the razr+ 2024 256GB's screen size, camera quality, battery life, and performance. Many appreciate its design and ease of use, along with the ample storage. However, some concerns have been raised regarding the hinge's durability. The phone's functionality and aesthetics are frequently praised, but users should be aware of potential issues with the folding mechanism.
This summary was generated by AI based on customer reviews.
Loved it my Moto!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it. Very nice compared so Samsung Galaxy Flip 6.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for choosing us, FasiuddinM. We are pleased to have you as a part of the Motorola family. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Moto Razor 2024 pink.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent!!!!, Tony , allá you nerd Is there!!!. Excelente color. Un really very happy!!!!. The only thing I would hace liked to purchase Is the case. Best buy didnt provide the case. Thats it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi InesG, We're so happy to hear you're loving your new phone! It sounds like you're enjoying the color and overall experience. We’re sorry to hear the case wasn’t available at Best Buy. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
- Pros mentioned:Overall performance
Best Buy Workers Suck. Products Good.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone works just as normal but it was a trade in/warranty exchange and the workers at Best Buy didn’t do the data transfer correctly. Then I had to call my own phone company for help and was told I needed my original phone to finish the transfer but Best Buy workers said I couldn’t have it outside the store. Then when asked for the $40 refund for “transferring date” which I’ve done many times before, the worker said they can’t.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MoniqueG, We’re sorry to hear about the frustration you experienced during your trade-in and data transfer process at Best Buy. That doesn’t reflect the kind of experience we’d hope for any customer, especially during a warranty exchange. While we’re glad your Motorola phone is working as expected, it’s understandably disappointing when store support falls short, especially when it affects something as important as your data. Since the data transfer service and refund are handled directly by Best Buy, we recommend reaching out to their store management or customer care team to share your concerns and seek a resolution. We appreciate you choosing Motorola, and if there’s anything we can do on our end regarding your phone, we're here for you. -Mitch
RZR plus
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the style of the phone and the camera features are amazing. The flip is very convenient slips perfect into your pocket won't even notice it is there.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, UrsulaI. We're glad that you are enjoying your phone, especially with its design, camera features, and the convenience it gives when putting it in your pocket. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en -Carlos
Professional and Prompt Customer Service!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone fell and broke. I went to the Millennium store and it took, 15 minutes and out! Great Service!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience! We're sorry to hear about the accident, but we're glad the team at the Millennium store was able to assist you quickly and efficiently. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en -Carlos
Motorola razor+, green
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone has been great, but only a few weeks out and the screen has damage. It was a line down the screen at first, now the entire upper screen is black. Luckily I purchased a service plan so the Geek squad can check it out and either fix or replace.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DeborahC, We're sorry to hear about the screen problem you're experiencing. We're glad to know you have a service plan in place with Geek Squad and hope they’re able to resolve it quickly for you. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Very good phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good small phone clips and I really enjoy it right now
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Glad to hear you're enjoying your phone! Hope it continues to serve you well! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en -Carlos
No issues with T-Mobile Service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone works well with the T-Mobile network. I only bought it as the iPhone I had was not working well with the network in certain areas. Assumed it was a phone issue and purchased this phone. It works in those areas. No complaints.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JINL, We're delighted to hear that your Motorola phone is working well with the T-Mobile network and meeting your needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Not much upgrades over razr 24
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned as it was too similar to the razr 24 and didnt feel like an upgrade.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AnnetteS, Thank you for sharing your thoughts. We understand how important it is to feel a meaningful upgrade with each new device. We appreciate your feedback about the similarities between the Razr 2024 and the latest model. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch
Motorola razor+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the options that can be used on front when folded, as well access with phone is open.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DeborahC, We're glad to hear you love the flexible options on the front display when the phone is folded, as well as the seamless access when it’s open. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
A Great Choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything that I hoped the 2024 Razr+ would be came true. The hardware is much improved in quality and the software works seamlessly. The price is also very reasonable in comparison to the competition.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Exhaloprez, Thank you for your wonderful feedback! We're delighted to hear that the 2024 Razr+ has exceeded your expectations in both hardware and software. It's great to know that you find the price competitive as well. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
hinge is not good and snags screen
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hinge broke after 5 months i sent it in and Motorola said it had been dropped and it was not. The hinge is plastic and when it broke it snags the screen and pulls it apart. then they said i had to pay them $800 to replace the screen.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JosephC, We’re sorry to hear about your experience with the hinge. If you decide to send the device for repair with a fee, please don’t hesitate to email us at supportforums@motorola.com for guidance, or you can submit your device for repair directly here: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair. Thank you for your understanding. -Mitch
The FLIP side is covered
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able to operate my phone when it's open or closed
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback, we're so glad to hear that you're loving the flexibility of using your phone both open and closed! That seamless experience is one of the key advantages of our foldable and flip designs, and we’re happy it’s making a difference in your day-to-day use. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en -Carlos
Very pretty phone, i like the folds though.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy foldable and flippable phones but this one just wasnt working out for me and i was too set on the fold phones. Alsp when it was closed and you shake the light on, holding the phone like normal will turn off the light when you inevitably touch the fingerprint reader and it turns off your flashlight.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your thoughts with us, Undednubz. We’re glad to hear that you like the design and folds of the phone. We understand that foldable and flippable phones are a personal preference, and we’re sorry to hear that this one didn’t quite work out for you. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com to further assist you. -Mitch
Rzr rocks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best phone out there for daily use!! Would definitely buy one for all the family. !!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you so much for the awesome review, FernandoS. We're thrilled to hear that the phone is working great for your daily use and that you'd consider getting one for the whole family! Your support means the world to us, and we’re so glad to be part of your mobile experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
- Pros mentioned:Camera quality
Reconsider it repair is inevitable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far I wish I didn't get a flip phone... It's been problems left and right. Best thing about this phone is the camera!!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KristianH, We're sorry to hear about your experience and the problems you've encountered with your phone. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Very fun phone! Conversation starter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made phone. Super fun to use. Easy to get the hang of the outer display.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your fantastic review, Jones. We're thrilled to hear you're enjoying your phone and that it's a great conversation starter. We're glad you're finding the outer display easy to use too. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone, love the way it looks, the quality and how fast it is compared to other smart phones
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your great feedback, FrancoP. We’re so happy to hear you love the look, quality, and speed of your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Razor for life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The razor is an awesome phone. Has a lot of features and all.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We love your enthusiasm, StevenS. We're so glad you're enjoying all its features. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
The phone is great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The seal on the box was broken, which means the box was open. The phone itself is awesome.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Liss08, We’re glad to hear that you’re happy with the phone itself. We apologize for the concern with the box seal, as that’s not the experience we aim to provide. We appreciate you bringing it to our attention, and we’ll make sure to pass it along. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch