Customer Ratings & Reviews
- Model:
- PB250015US
- SKU:
- 6602151
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the razr 2024 256GB (Unlocked)'s overall performance and camera quality. Many users appreciate its portability, good battery life, and compact size. The design and processor speed have also garnered positive feedback, with some highlighting the usefulness of the external display.
This summary was generated by AI based on customer reviews.
Annoying software issues.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is great, the software is great, I like the flip aspect except the front screen texting app has an annoying pop up message that will not ago away even after following the instructions online to remove it which is awful and defeats the purpose of why I bought the thing. The phone randomly resets to which requires me to type in my pass code instead of using the programed finger print. If those things were fixed, it would be five stars.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JerryG, Thank you for sharing your feedback, and we’re sorry to hear about the difficulties you’ve been experiencing. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
- Pros mentioned:Design
Cool to look at but not practical
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking, but not practical Too many chance to break or malfunction
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JamesEH, Thank you for sharing your feedback. We understand your concern about the durability and practicality of the device. Your input is valuable, and we’ll make sure to pass it along to our design team for consideration in future products. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-60-motorola-razr-2025/bd-p/motorola_razr_60_razr_2025_en. -Mitch
Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scream very sensitive it only last 4 months with scream protector .
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that your screen became damaged after just four months, even with a screen protector in place. We understand how disappointing that can be. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Weak screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.damaged the screen 1 week after buying it with my keys in my pocket, weak inner screen,
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Carson, We’re really sorry to hear about the screen damage so soon after purchase—that’s definitely disappointing. We understand how frustrating that can be. While the screens are designed to be durable, things like keys in a pocket can sometimes cause unintentional damage. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the phone once I first got it a short while later the screen messed up with colors had to send it to be repaired. Now the middle of the screen looks weird and the phone does not go well with some of the apps. I will go to another phone brand.
No, I would not recommend this to a friendBreaks easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this phone for 2 months and I already have to bring it in for repair a big green line runs right through it
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MrsWhu, We’re sorry to hear about the display problem you’re experiencing, and we understand how frustrating this must be after only a short time of use. Considering your situation, it would be ideal to have the phone service for repair. You can find your repair options on our site here: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair. -Mitch
Not user friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not user friendly was difficult to open phone when getting a call. Could not navigate the apps as to how to use the phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Danny, We’re sorry to hear that your experience with the phone has been frustrating. It sounds like the design and interface made answering calls and navigating apps challenging. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Bad phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is not clear. I don’t like this phone.my loss money
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ManL, We’re sorry to hear that your experience with the phone hasn’t met your expectations. We understand how frustrating unclear sound can be, and we appreciate you sharing your feedback. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone wouldnt hold a charge so i returned it back for a refund.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RustyShackleford, We’re sorry to hear that the phone did not meet your expectations and that you had to return it. We appreciate you letting us know, and we hope your next experience with a Motorola device is better. -Mitch
Razr 2024
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest phone. Lags bad, super slow, just ordinary features, scrolling is not smooth at all, maybe if it was back in 2000 I would rate this phone 3 or 4 stars.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Ashley, We're sorry to hear that your experience hasn't been what you expected. Performance problems like lag and slow scrolling aren’t what we want for our users. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch