Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 124 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the PowerPad+Cables 10,000mAh Internal Wireless Battery Portable Charger's wireless charging and long-lasting battery life. Its portability and ease of use are also frequently praised, along with its affordability. Positive feedback highlights the charger's excellent performance and attractive design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 124 reviews
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Great one my charge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve own many different kinds of these and this one is extremely fast at getting my iPhone 13 Pro to charge. Both wirelessly and with cord.

    I would recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Thank you for your feedback! We appreciate our customers and strive to provide useful quality solutions for your charging needs.Thank you for being a loyal customer.The myCharge Customer Service Team MainA

  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Great portabble charger for those demanding days

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 originally and they work great in many different countries. the 2 different charging adapters make using it for a Samsung or Apple product very easy. The wireless charging worked flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy pick for a wireless charger

    |
    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked for me for every trip, every vacation, and even daily usage in my career.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple cable broke off after 3 days of normal use

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple cable broke off after 3 days of normal use. Poor quality control. Also, wireless connectivity is inconsistent so cable needed most of the time. Doesn't have USB ports. Can only use with one phone at a time.

    No, I would not recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      We are sorry to hear that you are having issues with your device. Please contact us right away so we can get you charged! You can submit a ticket below using the link or call us directly at 888-251-2026 so that we can assist you.

      https://support.mycharge.com/hc/en-us/requests/new

      -The myCharge Customer Service Team MainA

  • Pros mentioned:
    Battery life, Wireless charging

    Rated 2 out of 5 stars

    Great until it wasn't

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this battery pack! I have an android, my kids have apple. This was awesome because of the hidden cords.... no need to take wires along. But after 3 months, the Apple cord broke. We can still use wirelessly... but that is not very convenient when we are out and about. That is more when we are sitting somewhere and are able to charge up. I've seen other reviews that specifically the apple cord was the one that broke so maybe something faulty in the production. Best buy discontinued these.... or was all our so could not swap for me even worth my total tech membership..... they advised to return and buy something else. The most comparable one was over 100$ kind of upset but whatever. My android one still works and kids can still charge. I'll replace when i absolutley need to.

    I would recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Hello,
      We are sorry that you had an issue with your myCharge. Please feel free to contact us so we can try to assist you. We have a one-year warranty replacement from the date of purchase with a purchase receipt. To see if your device is warranted please follow the link below to reach us.

      The ticket contains crucial information we need to assist in a timely manner.

      Support Ticket: http://support.mycharge.com/hc/en-us/requests/new.

      Any reply to this email will not further the warranty or tech support process and will not have a reply.

      Thanks,
      myCharge Customer Support MainA

  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Just purchased 2 more for gifts. Super convenient for those on the go. Nice look, fits in your pocket, sturdy, excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Was a good one!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my favorite travel battery pack. However the iPhone charger broke off completely so that was a bummer but the wireless charging was still useful. I would buy it again but it’s not sold at Best Buy anymore

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Great wireless charging, sleek aesthetic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built-in cables as well as the included charging cable are all very short. It makes it a little awkward to use a device while plugged in. No complaints on the wireless charging or battery capacity. Works as advertised, without needing me to remove my phone case.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Nice device

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt use very long but ill say its a neat charger. I wish it had lighting charging for both usb c and ipone but oh well it worked pretty good for the short time i needed to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Wireless charging

    Rated 5 out of 5 stars

    Marini

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it user friendly and works fast I would recommend to family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Wireless charging

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best power banks I ever use, charge fast and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Portable charger for the win

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable power, it’s about the same width as my iPhone 14. Enjoy the wireless charging. Can also charge usb C or Lightning devices.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Best Fast Charging Device!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges phone fast. Great when traveling especially long flights. Use it all the time!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Wireless charging

    Rated 5 out of 5 stars

    Great all-in-one charger for the price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one charger for the price. Wish it could change faster both using the wireless or even the cables but for the price you pay to get the convenience of four charging options ( both included cables, wireless and the USB c port for charging the device as well as another) and 10,000 mA then you kind of can't complain. Nice and sleak device. I have another 10,000 battery from the same brand that has a more solid metal construction, quicker charging and with the included wall outlet but that one costs the time the amount.

    I would recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Thank you for your feedback! We appreciate our customers and strive to provide useful quality solutions for your charging needs.

      Thank you for being a loyal customer.

      The myCharge Customer Service Team MainA

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fast charger

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery charges fast! I brought this to my trip to Thailand and I was able to give some juice to two friends while fully charging my iPhone 13. It’s the most efficient and attractive portable battery I’ve ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the c charger and the iphone. Works great for my insulin pump controller and my phone

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Good product for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product the only bad is that it docent come with away to charge it self.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Wireless charging

    Rated 4 out of 5 stars

    Perfect for School

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it comes with the USBC and lighting cable. I use this mainly for school and is SUPER convenient. Charge my phone or AirPods and IPAD at the same time. Don’t have to fuss over finding a cable in my bag. Wish it had a USB slot to charge other devices.

    I would recommend this to a friend
    • Brand response from myCharge Customer Care
      Posted .

      Thank you for your feedback! We appreciate our customers and strive to provide useful quality solutions for your charging needs.
      Thank you for being a loyal customer.
      - The myCharge Customer Service Team MainA

  • Pros mentioned:
    Wireless charging
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to a broken charging port and on a tight budget, this is perfect for my older iphone as i can take it everywhere and wirelesslt charge my phone with it.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a light indicator for mag safe but its just a wireless charger. Also has four lights to let you know how much its charged. Built in cables are great.

    I would recommend this to a friend
Sponsored