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Customer Ratings & Reviews

$1,499.95

Customer reviews

Rating 4.6 out of 5 stars with 372 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the Barista Touch Impress Espresso Machine for its user-friendly design and exceptional coffee quality. Many users rave about its simplicity, describing it as 'easy to use' and 'very reliable'. The machine's ability to produce high-quality coffee is also widely praised, with customers noting that it makes 'better coffee than Starbucks' and 'real quality coffee'. The touch screen interface is another notable feature, with users appreciating its simplicity and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 372 reviews
  • Pros mentioned:
    Coffee quality, Design, Ease of use

    Rated 5 out of 5 stars

    Breville Barista Impress Espresso Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Breville One Touch Barista Impress on Christmas Eve. I initially went in planning to buy a less expensive model, but after speaking with a Best Buy associate who was extremely knowledgeable and informative, I decided to upgrade. The decision was made even easier by Best Buy’s 2-year no-interest financing option. I had not been drinking coffee for over a year, despite previously being a regular tea drinker. Since purchasing this machine, my wife and I are making coffee at home that is genuinely better than what we were buying at Dunkin or Starbucks. The quality, taste, and consistency are outstanding. The machine is very easy to use, even for beginners, and the cleaning process is simple and straightforward. Everything about it feels well-designed and user-friendly. Between the performance of this espresso machine and Best Buy’s excellent customer service and financing options, this was a great purchase. I will continue to shop at Best Buy and highly recommend this machine to anyone considering an at-home espresso setup.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    You'll Like This A Latte!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a real upgrade from my super automatic espresso maker. From the sound of its operation, it was on its last legs so I was casually looking around for a replacement. Originally, I chose an automatic because I didn't want to hassel with the mess of grinding and the uncertainty of using the portafilter to create the perfect puck. Plus, I love freshly ground coffee, I got a deal and I wanted something simple. Fortunately, for me the Breville rep was in the store doing demonstrations and she took the time to show me how to make the best Americano I've ever had! Mostly, she walked me through the process and helped me understand how to use the equipment with the built-in control software to easily get the right grind and timing to quickly make a fresh espresso puck and extract my drink. The controls for streaming and frothing the variety of different milk products were very easy to learn and change for my wife and my coffee making. It took an hour to review Brevils instructions on the Bilt app doing exactly how to unbox, check and clean the parts, set it up and start operating the machine. Then it took 4 or 5 tries to make my wife's mocha lattes the way she likes them. We are still refining our drinks and enjoying the process. The program software is intuitive and easy to use especially when pressing the puck. The Breville is easy to use, simple to operate and easy to clean. I'm looking forward to getting my freshly roasted beans from Breville's Beanz store. The machine seemed a bit expensive, but factoring in 4 to 5 drinks per day plus coffee supplies and maintenance, it should pay for itself in less than a year. I staged the photos of the Breville so you can compare the size its slightly larger than the automatic, but it is manageable.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    Makes café-quality drinks at home

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with this machine. Setup was simple, and it feels solid and well-built. The touchscreen is intuitive, and it walks you through every step so there’s no guesswork. The espresso comes out rich with great crema, and the steam wand produces café-quality microfoam for lattes and cappuccinos. I also like that it gives you control over grind size and shot volume, which lets you dial in drinks to your taste. It heats up quickly and looks great on the counter. For the price, the value is excellent compared to daily coffee runs.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Exceptional Espresso Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Breville Barista Touch Espresso Machine, and I must say, it has completely transformed my coffee routine. From its sleek design to its user-friendly interface, this machine has exceeded my expectations in every way. First and foremost, the quality of espresso it produces is outstanding. The built-in grinder ensures that I always have freshly ground coffee, which makes a noticeable difference in taste. The customizable settings allow me to adjust the grind size, dose, and temperature to achieve the perfect cup of espresso tailored to my preferences. The touchscreen interface is intuitive and responsive, making it incredibly easy to select and customize my drinks. Whether I'm in the mood for a classic espresso shot or a creamy latte, the Barista Touch delivers consistently delicious results with just a few taps. Another feature that I appreciate is the automatic milk frother. It heats and froths the milk to the ideal texture for lattes and cappuccinos, saving me time and effort while ensuring a professional-quality finish to my drinks. Maintenance is also a breeze thanks to the automatic cleaning cycles and removable components that are easy to clean. This ensures that the machine remains in top condition, delivering excellent performance with every use. Overall, the Breville Barista Touch Espresso Machine has elevated my coffee experience to new heights. Its combination of quality construction, advanced features, and user-friendly design make it a standout product in its category. If you're passionate about coffee and want to enjoy cafe-quality drinks at home, I highly recommend the Barista Touch. It's truly a five-star machine that delivers exceptional results with every cup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Breville brew machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is wonderful. Works perfectly and doesnt take too much space, its also very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Awesome right out of the box!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This espresso machine is awesome! It's like a barista is in your kitchen. The ease of use and the perfect cup of espresso right out of the box is amazing. This machine is already saving me about $25-30 dollars a week from 7brew.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Excellent espresso maker for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I treated myself to this espresso maker because it was advertised as a good machine for beginners. I know there are less expensive options that have lots of manual control knobs and buttons and razors and brushes and filters and so on and I was a bit overwhelmed when looking at those. Right after unboxing, my wife and I powered on the machine and it prompted us to use the tutorial right on the front panel display. It is a touch screen, and it walked us through the steps of making our very first espresso. It was so simple. What’s more is it consistently makes an excellent espresso, or latte, or whatever we want. It is a bit more expensive than some other machines out there, but ease of use of the front panel display makes it all worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great espresso and frothy foam. Take some time to learn the basics and you’ll become a great home barista. Works wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use
    Cons mentioned:
    Steamer performance

    Rated 4 out of 5 stars

    Great tasting coffee

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tasting coffee extremely easy to use, take the guess work out of making coffee with step by step instructions. Minor problems with the steamer after a while

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Game Changer and Money Saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a life changer! We love making our own espresso beverages from home. We find the machine very easy to operate. We’ve watched a bunch of YouTube videos showing how to dial it in. Still have a LONG way to go before we can make quality latte art lol. What we love about it most is the consistency. We get consistent results every day. A pricey purchase but it will pay for itself in about 4-5 months (based on what we spent weekly at both Tim Hortons and Starbucks). We also make a delicious hot chocolate with it too. Definitely give a lot of credit to all those professional baristas out there who know how to make a good espresso manually! This machine takes all the guesswork out and we can get to drinking our lattes.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Best Coffe maker ever.!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it ! Really easy to use and gives me an excellent quality coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use

    Rated 5 out of 5 stars

    Enjoy your everyday.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have thoroughly enjoyed using this coffee machine. It stands out as the best coffee-making appliance I've ever encountered. For those who may be unsure about how to brew coffee, I highly recommend this machine. The quality of the coffee it produces is exceptional, and I find it very easy to operate. In my opinion, this machine is unparalleled in its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 5 out of 5 stars

    Breville barista touch impress

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. My wife and i love it. Makes great lattes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the color and operation of the Breville

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the color! I wanted this Breville for a long time. I love how easy it is to make the variety of coffee !☕️ It was an easy setup and operates perfectly! I got it on time for my Christmas gathering. My guests loved it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Right at the top of the line outside of the oracle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent espresso machine for quick everyday shots. But after a replacement I can truly say I’m impressed. My first priority was to make sure I would get a machine that would be simple for everyone to use. After quite a bit of research, I narrowed it down to 4 requirements: Automatic dosing, tamping and frothing as well as a built in grinder. I quickly narrowed in on the impress and Oracle lines. The regular express and touch don’t have the 3 automatic things above. And you can dial in the dose, but still would need to tamp and froth manually. The pro has the thermojet but falls into the same camp as the others. The dual boiler is also missing something’s. I almost went with the manual impress over the touch. Until I realized there were quite a few differences beyond the touch screen. The touch impress has the thermojet that is in the bambino plus and pro. It also has the upgraded grinder. Finally its location of the water spout for americanos and Milk IQ pushed it over the edge. The automatic dosing and pouring based on volume vs timing also made me pick it over the oracle models. I was strongly considering the oracle with its timed start and dual boiler heating. Our first touch impress had some heating issues and would short out during frothing (if the milk jug is misaligned). I was sure it was a design flaw after reading similar posts online. But sure enough a quick swap out this weekend proved that it was just a bad unit. My cousin has an oracle he has had for 6 years so I have spent some time comparing the models. I’m happy the Touch Impress. And a few YouTube videos quickly showed me you can do more manual things than the screen would lead you to believe. You just need to know how to do them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t Expect to Love This Machine So Much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I did not expect this coffee machine to be this amazing. The Breville Barista Touch Impress is incredibly smart, and you can really feel it in everyday use. I love that it reminds you when it’s time for maintenance and cleaning, it takes all the guesswork out. One of my favorite features is the automatic cleaning of the milk wand. It cleans itself right after steaming, which is so convenient and hygienic. The tamping handle works perfectly, it presses the ground coffee evenly and precisely every single time. The sensors are impressive too: the machine actually knows when you need to add more coffee or when there’s a little too much and excess needs to be trimmed off. Everything feels seamless and automatic: it grinds the coffee perfectly, steams the milk to the right temperature, and creates beautiful milk texture with ideal peaks. Overall, I am extremely happy with this machine. It makes café-quality coffee at home and truly feels like a premium, well-designed product.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 5 out of 5 stars

    Breville Barista!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! Makes great coffee…I give it a 10 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Cafe-Quality Espresso at Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this espresso machine daily, and every single time it makes a fantastic shot of espresso. If you’re a coffee lover who doesn’t want to spend money on overpriced café drinks, this is the perfect machine. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    I loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee machine is wonderful, it's well worth buying because the coffee is absolutely delicious.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this espresso machine! I'm still learning how to be an expert barista, however, the touch screen really helps a lot in guiding how to make different types of coffee.

    I would recommend this to a friend
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